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Added 1 min ago
CS
Community Home Care Worker II (Healthcare Worker II)
Catholic Social Services Alberta
Red Deer, AB
- Full-time
Added 1 min ago
CS
Children Outreach I (Casual)
Catholic Social Services Alberta
Red Deer, AB
- Internship
Added 32 mins ago
LC
Cashier Part Time Day
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- Part-time
…your career, re-entering the workforce, or looking for a new job, this is where you…
Added 32 mins ago
Hearings Officer
Government of Alberta
AB
The Job Description is provided for further details on this position.
Added 47 mins ago
CO
Working Foreman – Environmental Division, Department of Public Works
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Featured job listings display on the top of all job listings and are designed to stand out from the others.
Added 47 mins ago
NP
Exercise Instructor
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Added 1 hour ago
DO
Director
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- Full-time
Further information about the role and the expected leadership behaviours can be found in the attached Job Description Form. Assessment of leadership behaviours may be included in the…
Added 1 hour ago
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Added 1 hour ago
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Added 1 hour ago
LC
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District Manager - Western Ontario, Canada
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Added 1 hour ago
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Principal Managing Partner
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Added 1 hour ago
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Mortgage Specialist
BMO
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If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
Added 1 hour ago
DG
Electrical & Instrumentation Estimator
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Added 2 hours ago
B&
Retail Brand Experience Supervisor-MAYFAIR SHOPPING CENTRE
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…and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills…
Added 2 hours ago
B&
Retail Assistant Manager (Assistant Brand Experience Leader)-MAYFAIR SHOPPING CENTRE
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Added 2 hours ago
B&
Retail Brand Experience Supervisor-SHERWAY GARDENS
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Added 2 hours ago
Manager, Fire Prevention and Preparedness
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Toronto, ON
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Added 2 hours ago
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While performing the duties of this job, the employee is required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop,…
Added 2 hours ago
BT
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We are committed to transparency in our hiring process. Please note the following information regarding this job posting:
Added 2 hours ago
BT
Cross Border Personal Tax Partner
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We are committed to transparency in our hiring process. Please note the following information regarding this job posting:
Added 2 hours ago
ML
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…comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process.…
Added 3 hours ago
LE
Technician (Full Time)
Laczko Equity Group Inc.
St. Albert, AB
- $18.5 CAD / hour
- Full-time
Career area Position Type Date Posted 11/03/2026 Location 140 St Albert Trl Ste 900, St Albert, AB T8N 7C8, Canada Job ID P1-1683421-12

FirstService Residential Canada

Security Concierge Supervisor

Toronto, ON, Canada

Compensation: $19.05 / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $19.05 / hour
Job type: Full-time
Apply by: Dec 8, 2026
Posting language: English
Posted: Nov 8, 2026

Original job description

Description

As a Security Concierge Supervisor, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Saturday-Sunday, 11:00am - 11:00pm

Site Location: Toronto, ON

Compensation: $19.05 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

Apply About employer

More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and maintaining confidentiality. Protect people and property through access control, patrols, safety inspections, emergency response, enforcement of rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Vendor Access Coordination
Conflict Management
Safety Procedures
Building Inspections
Message Management
Resident Assistance

Benefits

Competitive Salaries
Top Benefits
Career Training
Professional Development

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Property Management
Front Desk Security
Access Control
Security Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Resident Services
Customer Service
Vendor Access
Confidentiality
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Employee Handbook
Municipal Laws
Ontario Laws
Canadian Laws
Business
Hospitality
Police/Security Foundations

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