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Added 15 mins ago
U
Quality Assurance Support Officer
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- Contract
Help drive service quality through data-led insights and QA reviews
Added 15 mins ago
SA
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Paid time off and employee assistance program
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AC
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Lead, coach, and develop the culinary and food service team
Added 15 mins ago
SH
General Duty Nurse (N2) - Medicine - Endoscopy
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Winnipeg, MB
- Full-time
…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 15 mins ago
SM
RQ11681 – Systems Analyst – Senior
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Enhance the WIN system by expanding additional employee and manager self-service capabilities, such as extension/end to probationary period, certificate numbers, and badge numbers. This…
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SH
General Duty Nurse (N2) - Child Health - NICU
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…employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the…
Added 15 mins ago
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Crisis Worker
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Winnipeg, MB
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The Crisis Response Centre has a mandate to provide service in French; preference will be given to bilingual (French/English) candidates.
Added 15 mins ago
HT
Technical Trainer
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- Full-time
…on-site. This may involve coordinating communication between Service Managers, Area Managers, the Call Center, Parts Distribution and the…
Added 15 mins ago
IS
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InnovMetric Software Inc.
QC
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Employee and Family Assistance Program (EFAP)
Added 29 mins ago
AT
Courier Driver
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Sydney Indian Reserve No. 28A, NS · Sydney, NS
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…your family covered, including Health, Dental, AD&D, EFAP (Employee Family Assistance Program), and RRSP/DPSP (company…
Added 29 mins ago
AC
Operations Manager - Healthcare, Food, Laundry & Housekeeping
Aramark Canada
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- Full-time
Provides overall direction and manages performance for all Food Service Supervisors and front-line employees, ensuring employee development, engagement and compliance with human resource…
Added 29 mins ago
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Front End - Clerk Sales/Service - Tier II SW
Safeway Canada
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…to coach and develop the team to provide superior customer service and shopping experiences through execution of strategy, customized for the local market while achieving budgeted financial…
Added 29 mins ago
TS
Senior Piping Stress Engineer
Tetranex Solutions Inc.
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- Full-time
Tetranex Solutions is an Alberta-based, full-discipline engineering and procurement company focused on client service and quality execution. Headquartered in Calgary, with additional…
Added 29 mins ago
MC
Senior Accountant
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- Full-time
…be deeply rooted in our local communities and committed to service…
Added 59 mins ago
SF
Flowback Day Supervisors - Alberta
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- Full-time
Work with other service companies on location if necessary
Added 59 mins ago
NB
Salesforce Developer
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Added 59 mins ago
NB
Manager, Supply Chain Finance - Portfolio Management
National Bank of Canada
Montreal, QC
- Full-time
Reason to require this language: you will need to discuss frequently with our service providers or partners who speak a language other than French.
Added 59 mins ago
NB
Manager, Financing Solutions
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Participate in negotiations with internal (operations, credit service, legal affairs, etc.) and external (legal advisors, other financial institutions, clients, prospects, etc.)…
Added 59 mins ago
CH
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Strong employee-relations, customer-service and problem-solving skills
Added 59 mins ago
DG
Catering Manager
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Negotiate pricing, terms, and service agreements with clients while maintaining profitability and company standards
Added 59 mins ago
NB
Business Development Manager
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Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 59 mins ago
NB
BANKING ADVISOR
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- Full-time
Advisory service experience, inclusive attitude and openness to diversity
Added 59 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Rawdon, QC
- Full-time
Advisory service experience, inclusive attitude and openness to diversity
Added 59 mins ago
DH
Assistant General Manager
Drake Hotel Properties
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…focus on operational excellence, outstanding food + beverage service, and an in-depth understanding of events, point of sale, and reservation systems. They will work closely with the Hotel…
Added 59 mins ago
BT
Senior Accountant, Audit & Accounting
Baker Tilly Canada
Toronto, ON
- Full-time

FirstService Residential Canada

Security Concirge

Toronto, ON, Canada

Compensation: $18.25 / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $18.25 / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Tuesday to Friday 4:00pm - 12:00am, Saturday 12:00pm - 12:00am

Site Location: Toronto, ON

Compensation: $18.25 / hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

Apply About employer

More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, coordinating authorized vendor access, and providing directions while protecting confidential information. Monitor and patrol the property, enforce safety and access procedures, respond to emergencies, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Attention To Detail
Vendor Access Coordination
Building Safety Inspection
Rule Enforcement
Information Management

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
High School Diploma
Business
Hospitality
Police/Security Foundations
Security
Property Management
Front Desk Security
Customer Service
Resident Services
Access Control
Vendor Scheduling
Confidentiality
Building Patrols
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Safety Procedures
Municipal Laws
Ontario Laws
Canadian Laws
Visitor Management
Physical Security

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