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Added 1 min ago
Weekend Security Concierge
FirstService Residential Canada
Oshawa, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 mins ago
Team Lead Concierge
FirstService Residential Canada
Burnaby, BC
Full-time
As a Team Lead Concierge, you will train our concierge staff to maintain our high standards, fostering a passion for excellence, be adept at problem-solving, and team cohesion. You will…
Added 2 mins ago
Concierge
FirstService Residential Canada
Richmond, BC
Full-time
As a Concierge, you are the “face” of the high-end residential properties. You are responsible for greeting all residents and visitors with a warm smile and doing their utmost to ensure…
Added 4 mins ago
Assistant Fairmont Gold Manager
AccorHotel
Banff, AB
Contract
Collaborate closely with Front Office, Reservations, Housekeeping, In-Room Dining, Culinary, Concierge, Royal Service, Revenue Management and other hotel departments to deliver a seamless…
Added 34 mins ago
Accounts Payable Concierge
We Are Social
Remote, Canada
Remote
1. Service & Communication (The "Concierge" Touch)
Added 34 mins ago
Sanitation II
Lamb Weston
Taber, AB · Alberta, Canada (Taber Plant)
Full-time
…love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the…
Added 34 mins ago
Guest Service Agent
PR Hotels
Brandon, MB
Up to $18 CAD / hour
Part-time
We are looking for people with excellent customer service and communication skills to fill the shoes of an excellent Guest Service Agent to be the first point of contact for our guests…
Added 34 mins ago
Part Time Security Guard North York and Neighboring Area
Northern Force Security Inc
Toronto, ON
Up to $18.5 CAD / hour
Part-time
…former military professionals. Northern Force Security is a full-service security provider dedicated to meeting all the safety and security needs of our clients. Our services include home…
Added 34 mins ago
Part Time Security Guard Richmond Hill
Northern Force Security Inc
Toronto, ON
Up to $18.5 CAD / hour
Part-time
…former military professionals. Northern Force Security is a full-service security provider dedicated to meeting all the safety and security needs of our clients. Our services include home…
Added 34 mins ago
Receptionist/Concierge
Chartwell
AB · Edmonton, AB
Part-time
Are you a welcoming, detail-oriented professional who thrives in a supportive environment? As a Receptionist/Concierge at Chartwell, you will be the friendly face of our residence and a key…
Added 48 mins ago
Accounts Payable Concierge
We Are Social
Toronto, ON
$42,000 to $52,000 CAD / year
Full-time
Service & Communication (The "Concierge" Touch)
Added 49 mins ago
Wealth Concierge
Royal Bank of Canada
Vancouver, BC
Full-time
As the Wealth Concierge, you will be responsible for supporting a team of established Investment Counsellors and their valued clients with concierge level service and coordination. You will…
Added 1 hour ago
Investment Advisor Assistant
Hunter Mercantile
Toronto, ON · Etobicoke, ON
$60,000 to $70,000 CAD / year
Full-time
Are you an administrative professional who thrives on operational perfection, seamless client service, and being the operational backbone of a high-performing team? We are seeking a…
Added 1 hour ago
Bell Attendant (Full Time)
Park Hyatt
Toronto, ON
Full-time
…sophisticated luxury, exceptional culinary experiences, and intuitive service in one of the city's most iconic destinations. With striking architecture, thoughtfully designed spaces, and a…
Added 1 hour ago
Security Floater
FirstService Residential Canada
Hamilton, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Floater
FirstService Residential Canada
Oakville, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Floater
FirstService Residential Canada
Mississauga, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Floater
FirstService Residential Canada
Richmond Hill, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 1 hour ago
Security Floater
FirstService Residential Canada
Toronto, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Security Floater
FirstService Residential Canada
Oshawa, ON
Full-time
As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing,…
Added 2 hours ago
Claims Customer Service Representative (Concierge)
Gore Mutual Insurance
Cambridge, ON
…in the insurance industry. In this role, our Claims Customer Service Representative (Concierge) are the first point of contact to our customers and brokers. Using their exceptional customer…
Added 3 hours ago
Claims Customer Service Representative (Concierge)
Gore Mutual Insurance
Cambridge, ON
Full-time
…in the insurance industry. In this role, our Claims Customer Service Representative (Concierge) are the first point of contact to our customers and brokers. Using their exceptional customer…
Added 3 hours ago
Patient Care Coordinator (Part-Time)
Wellness Haus
Toronto, ON
Part-time
Provide professional customer service to all existing and new patients
Added 3 hours ago
HealthCare Courier
GardaWorld
Kingston, ON
Provide excellent customer service while maintaining security
Added 3 hours ago
Senior Infrastructure Engineer
Upstart
Canada

FirstService Residential Canada

Security Floater

Mississauga, ON, Canada

Pay: Compensation: $18.05/ hour
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Aug 31, 2026

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Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Varies (two shift per week minimum, additional encouraged)

Site Location: Shifts available in Toronto, Markham, Richmond Hill, Oshawa, Hamilton, Burlington, Oakville and Mississauga, ON

Compensation: $18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Conduct property patrols, enforce safety and access procedures, respond to emergencies and alarms, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety
Visitor Assistance
Vendor Access Coordination
Security Procedures

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Vendor Access
Visitor Assistance
Customer Service
Confidentiality
Building Safety
Hazard Identification
Security Procedures
Standing Orders
Standard Operating Procedures
Ontario Laws
Municipal Laws
Police Assistance
Medical Staff Assistance
Business
Hospitality
Police/Security Foundations

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