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Added 15 mins ago
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Regional Service Agent
Allstate
Thunder Bay, ON
- Full-time
The Customer Service Senior Associate handles basic to complex telephone/email/chat/fax inquiries from internal and external customers in an efficient, professional, and accurate manner.…
Added 15 mins ago
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Client Experience Associate
RBC
Collingwood, ON
- Full-time
Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Added 15 mins ago
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Client Experience Associate
RBC
Collingwood, ON
- Full-time
…individual to join our leading wealth management firm as an Client Experience…
Added 15 mins ago
UO
Academic Support Analyst
University of British Columbia
Vancouver, BC · UBCV | Brock Hall (BRCK)
- $5,692.25 to $8,179.5 CAD / month
- Full-time
This role reports to the Associate Director, Records and Special Projects, and works closely with the Enrolment Services Student and Academic Support teams on both campuses.
Added 15 mins ago
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Senior Manager, Global Controls Office (IT SOX)
TD
Toronto, ON
- Full-time
Reporting to the Associate Vice President, Global Controls Office, the Senior Manager leads and monitors Information Technology (IT) processes and controls within the ICFR program. The…
Added 15 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 15 mins ago
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Customer Experience Associate
TD
Toronto, ON
- Full-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 15 mins ago
Customer Experience Associate-Polo Park Shopping Centre, Winnipeg, MB, 3months contract(30 hours/wk)
Scotiabank
Winnipeg, MB
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 29 mins ago
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Seasonal Associate
Sephora
Calgary, AB
- $17 to $20 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 29 mins ago
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Seasonal Associate
Sephora
St. John's, NL
- $18 to $22.5 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 29 mins ago
PC
Senior Associate -Cyber Security Forward Deployed(Bilingual FR/EN)
Pwc Canada
Toronto, ON · Calgary, AB · Ottawa, ON · Vancouver, BC
- Full-time
As a Senior Associate – Cyber Security Forward Deployed you are a multi-faceted technologist. You lean heavily into using AI, are comfortable working in a client’s environment, writing…
Added 29 mins ago
PC
ERP Risk, Controls & Security Solutions Manager
Pwc Canada
Toronto, ON
- Full-time
Address sub-standard work or work that does not meet firm's/client's expectations.
Added 45 mins ago
QM
Agent service à la clientèle / Customer Service Associate
Quantum Management Services Ltd.
Montreal, QC
- $23 CAD / hour
- Full-time
- Collaborer avec les services internes pour répondre aux demandes des clients et garantir une expérience client positive
Added 45 mins ago
TT
Recruiting Coordinator
Tundra Technical Solutions
Vancouver, BC
- Full-time
Rewards and Perks – Competitive health and financial benefits, Associate events, recognition programs, and employee loyalty programs are a few of the perks available at Tundra.
Added 45 mins ago
NC
Counter Sales - Plumbing
Noble Corporation
Brantford, ON
- Full-time
Start a rewarding career at our Brantford PC as a Counter Sales Associate (Plumbing & HVAC)! We are in business to help our customers succeed!
Added 1 hour ago
CO
Marketing and Communications Officer
College of New Caledonia
Prince George, BC
- Full-time
Under general supervision from the Associate Director, this role is responsible for projects and campaigns across the institution, and will work closely with department and/or Campus…
Added 1 hour ago
PL
IT Advisor
Powertech Labs
Surrey, BC
- $109,000 to $138,000 CAD / year
- Full-time
Microsoft Certified Solutions Associate (MCSA), ITIL certification, CompTIA certification and (ISC)2 certification is desirable.
Added 1 hour ago
UO
Project Manager 1
University of Victoria
Victoria, BC
- Full-time
Reporting to the Associate Director, Project Management Services (PMS), or the Manager, Interior Modification Services, the Project Manager 1 (PM1), with guidance and direction from their…
Added 1 hour ago
VA
Veterinary Assistant , Client Care, Uniacke Lakes Animal Hospital
VCA Animal Hospitals
Mount Uniacke, NS
- Internship
Veterinary Assistant, Client Care Representative
Added 1 hour ago
VA
Veterinary Technician Assistant, Client Care, Northdale Animal Hospital
VCA Animal Hospitals
London, ON
- Internship
A warm, compassionate heart with exceptional client service skills and a nurturing approach to pet care.
Added 1 hour ago
VA
Veterinary Technologist, Emergency, Guardian Veterinary Centre
VCA Animal Hospitals
AB · Edmonton, AB
- Internship
…Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named…
Added 1 hour ago
VA
Animal Care Attendant - Kingsway Animal Hospital
VCA Animal Hospitals
Hamilton, ON
- Internship
A warm, compassionate heart with exceptional client service skills and a nurturing approach to pet care.
Added 1 hour ago
VA
Veterinary Reception, Client Care, 404 Veterinary Emergency and Referral Hospital
VCA Animal Hospitals
Newmarket, ON
- Internship
404 Veterinary Emergency and Referral Hospital welcomes a Veterinary Client Care Coordinator to join our team. This part-time or casual opportunity includes a range of responsibilities…
Added 1 hour ago
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Part Time Retail Associate (Optical): Calgary, AB
Specsavers
Calgary, AB
- Part-time
Added 1 hour ago
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Associate, Credit Management - Corporate Client Group
Royal Bank of Canada
Toronto, ON
- Full-time
…have strong written and verbal communication skills? As an Associate, you will assist with the management of the portfolio of Corporate Client Group (CCG) Borrowers. This is a middle office…

FirstService Residential Canada

Security Floater

Oakville, ON, Canada

Compensation: $18.05/ hour · Full-time

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Job details

Pay: Compensation: $18.05/ hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Varies (two shift per week minimum, additional encouraged)

Site Location: Shifts available in Toronto, Markham, Richmond Hill, Oshawa, Hamilton, Burlington, Oakville and Mississauga, ON

Compensation: $18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and maintaining confidentiality. Protect people and property through patrols, access control, safety checks, emergency response, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds and to sit and stand for extended periods.

Skills

Customer Service
Communication
Organization
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Attention To Detail
Building Safety Inspection
Visitor Assistance
Vendor Access Coordination
Calmness Under Pressure

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Security Guard
Property Management
Front Desk Security
Customer Service
Resident Assistance
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Vendor Access
Confidentiality
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Client Policies
Municipal Laws
Ontario Laws
Canadian Laws

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