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Added 1 min ago
Store Associate
Sherwin-Williams
Kitchener, ON
…to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the…
Added 1 min ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the…
Added 1 min ago
B
Client Service Associate
BMO
Vancouver, BC · FBT
- Full-time
…operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the…
Added 1 min ago
S
Seasonal Associate
Sephora
Dartmouth, NS
- $17.7 to $22.15 CAD / hour
As a Seasonal Associate, you’ll be responsible for providing an outstanding client experience by supporting both store operations and onstage service during peak business moments. You’ll…
Added 17 mins ago
H
General Manager
Havergal
Toronto, ON · NORTH YORK, ON
- Full-time
Manage staff and day-to-day operation to ensure all contractual service levels are met and maintained in all areas including administration, staffing/scheduling, client/customer relations,…
Added 30 mins ago
M
Customer Success Associate
Mindlance
Toronto, ON
- $20 to $35 CAD / hour
- Contract
Job title: Customer Success Associate/Customer Success Lead/Customer Success Manager
Added 30 mins ago
M
Part-Time Front Desk Associate - Markham & Richmond Hill
Myo
Markham, ON
- $18.5 to $21.5 CAD / hour
- Part-time
At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics - creating a…
Added 30 mins ago
P
Client Services Associate (6-month contract)
Procom
Toronto, ON · Greater Toronto Area, Canada
- Contract
Procom is seeking a seasoned professional to join our team on a 6- month contract as a Client Services Associate. Reporting to the Team Lead, the Client Services Associate is responsible…
Added 30 mins ago
FN
Manager and Team Lead, Third Party Residential Underwriting-NBBP
First National Financial LP
Montreal, QC
- Full-time
…Underwriting-NBBP, the Manager manages a team of Mortgage Underwriters, Associate Mortgage Underwriters, and Mortgage Funders in meeting the goals of the Third Party Residential…
Added 31 mins ago
Sales Associate
Laura Canada
Victoria, BC
As a Sales Associate in women’s fashion, you possess a passion for fashion and personalized customer service. You will be part of a winning team that provides a unique and memorable…
Added 47 mins ago
M
Part-Time Front Desk Associate - Markham & Richmond Hill
Myo
Markham, ON
- Part-time
At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics - creating a…
Added 59 mins ago
RC
Senior Associate, Process Risk and Controls
RSM Canada
Toronto, ON
- Full-time
You will be expected to manage multiple priorities, build strong client relationships, coach junior team members, and contribute to high-quality client service delivery.
Added 59 mins ago
NB
Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
We are looking for an organized, motivated, and client-focused Associate to join our team. Working closely with Wealth Advisors, Associates, and internal partners, you will help coordinate…
Added 59 mins ago
CG
Unit Food Manager, South Carleton High School
Compass Group Canada
Ottawa, ON · Richmond, ON
- Full-time
Ensure positive client relationships and satisfaction.
Added 59 mins ago
NB
Associate Wealth Advisor
National Bank of Canada
Calgary, AB
- Full-time
ability to build long-term client relationships.
Added 59 mins ago
NB
Private Banking Associate, Private Banking 1859
National Bank of Canada
Calgary, AB
- Temporary
…professional candidate dedicated to the highest standards of customer service to join our…
Added 1 hour ago
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Associate, Financial Planning (Colin Ryan Wealth Management)
Wellington-Altus
Winnipeg, MB
- Full-time
Reporting to the Senior Portfolio Manager & Senior Wealth Advisor at Colin Ryan Wealth Management, the Associate, Financial Planning, supports the delivery of personalized financial…
Added 1 hour ago
PC
Transaction Services Senior Associate (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
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Added 1 hour ago
TB
PT Support Associate - Seasonal
TORY BURCH
Ottawa, ON
- Part-time
Client & Brand Focused – We put ourselves in Tory’s shoes
Added 1 hour ago
CH
Development Associate, Campaign
Covenant House Toronto
Toronto, ON
- Full-time
Strong client service and relationship-building skills, with the ability to build positive working relationships with donors, volunteers, colleagues, and external stakeholders.
Added 1 hour ago
S
Sales Associate
Stars-Strauss
Cambridge, ON
- Part-time
Role Description This full-time, on-site Sales Associate role is based cambridge. The Sales Associate provides personalized customer service, greeting clients, assessing their needs, and…
Added 1 hour ago
Sales Representative, Residential Repaint
Sherwin-Williams
Orangeville, ON
Answer client questions about terms, products, prices, and availability
Added 1 hour ago
Customer Service Associate
Encore Auctions
London, ON
The Customer Service Associate oversees the activities of the ‘customer experience of the front of the warehouse’. The Customer Service associate is accountable for processing returns,…
Added 1 hour ago
Customer Experience Associate - Taunton & Westney (18.75 hours/week)
Scotiabank
Ajax, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 1 hour ago
ScotiaMcLeod Administrative Associate
Scotiabank
White Rock, BC
As an Administrative Associate you will work closely with a Wealth Advisor in the development and management of their book of business by providing effective client service and contributing…

FirstService Residential Canada

Security Floater

Hamilton, ON, Canada

Compensation: $18.05/ hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $18.05/ hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Varies (two shift per week minimum, additional encouraged)

Site Location: Shifts available in Toronto, Markham, Richmond Hill, Oshawa, Hamilton, Burlington, Oakville and Mississauga, ON

Compensation: $18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and delivering exceptional customer service. Protect people and property through patrols, access control, safety inspections, emergency response, enforcement of applicable rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and work variable shifts that may include evenings, holidays, and weekends.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Visitor Assistance
Vendor Access Coordination

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Security Guard
Residential Property Management
Customer Service
Resident Assistance
Access Control
Authorized Vendor Access
Confidentiality
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Standing Orders
Standard Operating Procedures
High School Diploma
Business
Hospitality
Police/Security Foundations

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