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Added 2 mins ago
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P/T Retail Sales Associate - adidas Brentwood retail store (#2066)
adidas
Burnaby, BC
- Part-time
Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for…
Added 2 mins ago
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Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Balzac, AB
- Full-time
…essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven…
Added 2 mins ago
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Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Belleville, ON
- Full-time
…essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven…
Added 2 mins ago
Customer Experience Associate - Granville & 12th Branch, Vancouver, BC (26.25Hours/Week)
Scotiabank
Vancouver, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 17 mins ago
TT
Retain Store Coordinator Full Time HomeSense - Heritage Hills
The TJX Companies, Inc.
Calgary, AB
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 17 mins ago
TT
Retail Store Associate Part time Seasonal - Winners
The TJX Companies, Inc.
Carleton Place, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 17 mins ago
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Associate, Operations - DS Cash Control
Royal Bank of Canada
Toronto, ON
- Full-time
Strong customer service, be able to follow our model of Client's Frist attitude.
Added 31 mins ago
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Security Concierge
FirstService Residential Canada
Markham, ON
- Full-time
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as…
Added 31 mins ago
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Live-Out Building Superintendent
FirstService Residential Canada
Toronto, ON
- Full-time
Strong customer service experience with residents is essential
Added 33 mins ago
Customer Experience Associate - River District, Vancouver BC (26.25hrs/week)
Scotiabank
Vancouver, BC
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 46 mins ago
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Pet Groomer & Salon Trainer
PetSmart
AB · Edmonton, AB
- Full-time
…values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience Lead will support the development of…
Added 48 mins ago
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Retail Print & Services Supervisor
Staples Canada
Saskatoon, SK
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 1 hour ago
Commercial Sales Associate
Sherwin-Williams
Kingston, ON
…Branch Coordinators are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high…
Added 1 hour ago
Service Support Associate
The Canada Life Assurance Company
Vancouver, BC
As a Service Support Associate, you will provide in-house service and administrative support to our client service team. With a focus on customer service, well-developed communication…
Added 1 hour ago
Account Executive, National Accounts
The Canada Life Assurance Company
Ottawa, ON
Work collaboratively with respective service counterparts to ensure customer service needs are exceeded
Added 1 hour ago
Associate Director, Social Policy
Government of Alberta
AB
As an Associate Director, you will monitor political, program and service developments in the context of intergovernmental policy, provide strategic advice and policy analysis, disseminate…
Added 1 hour ago
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Associate Financial Advisor
CIBC
Markham, ON
- Full-time
…you’ll make a meaningful difference in our clients' lives. As an Associate Financial Advisor, you’ll form a deep understanding of your personal and small business clients’ needs as you…
Added 1 hour ago
Seasonal Retail Sales Associate, Metropolis At Metrotown
Bell
Burnaby, BC
Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is…
Added 1 hour ago
Retail Sales Associate, Hillside Shopping Centre, Future Opportunities
Bell
Nanaimo, BC
We recognize your hard work through incentives and employee discounts on services
Added 1 hour ago
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Commercial Account Manager
Advance Auto Parts
Kitchener, ON
- Full-time
Working knowledge of Advance products and services and the ability to market those products and services to meet customer need
Added 1 hour ago
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Product Experience Testing Lead
lululemon
Vancouver, BC
- Full-time
Bachelor’s degree with 1+ year of experience or Associate’s degree with 2+ years of experience, and a minimum of 4 years of relevant work experience in product testing, preferably in the…
Added 1 hour ago
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Retail Store Associate Part Time Seasonal Winners - Centre on Barton
The TJX Companies, Inc.
Hamilton, ON
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
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RETAIL STORE COORDINATOR FULL TIME HOMESENSE RICHMOND
The TJX Companies, Inc.
Richmond, BC
- Full-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 1 hour ago
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Value Stream Manager Vanes
RTX
Longueuil, QC
- Full-time
…essentielles, du transport de passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 hour ago
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Logistics Associate, Forklift Operator - Afternoon Shift
Ecolab Inc.
Mississauga, ON
- Full-time
Ecolab, the leading global developer of premium cleaning, sanitizing and maintenance products and services for the hospitality, institutional and industrial markets is seeking a Logistics…

FirstService Residential Canada

Security Floater

Hamilton, ON, Canada

Compensation: $18.05/ hour · Full-time

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Job details

Pay: Compensation: $18.05/ hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Varies (two shift per week minimum, additional encouraged)

Site Location: Shifts available in Toronto, Markham, Richmond Hill, Oshawa, Hamilton, Burlington, Oakville and Mississauga, ON

Compensation: $18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and delivering exceptional customer service. Protect people and property through patrols, access control, safety inspections, emergency response, enforcement of applicable rules, and accurate daily logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and work variable shifts that may include evenings, holidays, and weekends.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Visitor Assistance
Vendor Access Coordination

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Security Guard
Residential Property Management
Customer Service
Resident Assistance
Access Control
Authorized Vendor Access
Confidentiality
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Municipal Laws
Ontario Laws
Canadian Laws
Standing Orders
Standard Operating Procedures
High School Diploma
Business
Hospitality
Police/Security Foundations

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