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Added 15 mins ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper Canada
Montreal, QC
- Full-time
Expérience de travail dans un centre d’appels, en service à la clientèle ou dans le commerce de détail requise. Deux ans d’expérience minimum au sein d’une équipe de service à la clientèle…
Added 15 mins ago
SC
Field Sales Representative
Sagewise Capital Corporation
Vaughan, ON
- Other
1+ years of experience in field sales, door-to-door, event marketing, direct sales, or customer engagement preferred.
Added 15 mins ago
PH
Customer Care Coordinator
ParaMed Home Health Care
Kitchener, ON
- Part-time
Under the direction of the Operations Manager and reporting to the Supervisors of Coordination, the Customer Care Representative will act as the primary point of contact for clients and…
Added 15 mins ago
WS
Business Support Specialist - Bilingual - (Fixed Term Until February 2, 2027)
WCG Services
Ottawa, ON
- Full-time
…bring exceptional technical skills, resourcefulness, business experience, and work independently and with the organizations internal and external stakeholders. You will also prepare and…
Added 15 mins ago
RS
Material Handler Night Shift Sunday - Wednesday
Ryder System, Inc.
Winnipeg, MB
- Full-time
One (1) year or more related warehouse and/or powered industrial truck experience preferred
Added 30 mins ago
N
Manager, Community Relations and Retail Operations
Northwestel
Yellowknife, NT
- Full-time
The Manager, Community Relations and Retail Operations is accountable for retail sales performance, customer experience, employee leadership, store operations, local market support, and…
Added 1 hour ago
SF
Sales Development Representative
Safe Fleet
Coquitlam, BC
- Full-time
At least 1 year of previous experience in sales or customer service (not retail)
Added 1 hour ago
OH
Olathe-Bariatric and General Surgery - Patient Service Representative
Olathe Health
Pavilion 1, BC
- Full-time
Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. The Patient Access Representative is typically the first point…
Added 1 hour ago
TS
Senior Credit Representative
thyssenkrupp Supply Chain Services
Windsor, ON
- Full-time
Experience analyzing financial statements and assessing customer creditworthiness.
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Toronto, ON
- Full-time
Liaise with the customer’s quality representative during bids and contract execution
Added 1 hour ago
BB
Service Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
…plan that best meets client requirements. This position is customer facing and must be able to at all times create a customer-centric experience that promotes our trusted brand within the…
Added 1 hour ago
HR
Technical Specialist, Quality Assurance
Hitachi Rail
Burnaby, BC
- Full-time
Liaise with the customer’s quality representative during bids and contract execution
Added 1 hour ago
BB
Project Coordinator
Bosch Building Technologies North America
Toronto, ON
- Full-time
Posséder de 1 à 3 ans d’expérience en coordination ou en gestion de projets
Added 1 hour ago
CC
Sales Representative - Facility Services
Cintas Canada
Langley (District), BC · Langley, BC
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 1 hour ago
KD
Représentant·e, Service aux consommateurs Customer Service Rep
Keurig Dr Pepper
Montreal, QC
- Full-time
Expérience de travail dans un centre d’appels, en service à la clientèle ou dans le commerce de détail requise. Deux ans d’expérience minimum au sein d’une équipe de service à la clientèle…
Added 1 hour ago
A
Client Service Representative - La Crete
ATB
La Crête, AB
- Full-time
Proven customer service and/or sales experience.
Added 1 hour ago
TR
guest service representative
Totem Resorts
Sioux Narrows, ON
- Full-time
Added 1 hour ago
CC
Account Manager / Outside Sales - Aftermarket Heavy Duty Truck Parts
Crane Carrier (Canada) Limited
Cambridge, ON
- Full-time
Company culture grounded in customer service and values its people
Added 1 hour ago
CW
Service Technician - Hybrid Role
Cascadia Windows & Doors
Langley (District), BC · Langley, BC
- $30 to $38 CAD / hour
- Full-time
…company’s recent growth, Cascadia is on the lookout for a Technical Customer Service Representative to support sales, project management and client service…
Added 1 hour ago
W
Business Development Representative
Workwolf
Montreal, QC
- Full-time
As a Business Development Representative, your primary focus will be developing new business within an assigned territory. This is a hunter-style sales role where you will prospect, build…
Added 1 hour ago
AC
Customer Service Representative
Aston Carter
Calgary, AB
- $21 to $23 CAD / hour
- Contract
The Customer Service Representative acts as the primary liaison between customers and site operational teams, ensuring a strong balance between customer requirements and operational needs.…
Added 2 hours ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest-
The Home Depot Canada
Regina, SK
- Part-time
…organization, and display/signage maintenance designed to enhance the customer experience. MEAs execute merchandising strategies and ensure product is displayed correctly to drive sales and…
Added 2 hours ago
TT
Field Service Representative - Trainee
TransCanada Turbines
Airdrie, AB
- Full-time
…necessary to support the needs of a changing and demanding customer base in the gas turbine repair and overhaul business. The ability to travel globally is a requirement for the Field…
Added 2 hours ago
CC
Customer Service Representative
Crossroads C&I
AB · Edmonton, AB
- Full-time
1- 2 years of experience in a customer service role.
Added 2 hours ago
R
Field Service Implementation Representative - Ontario
Roche
ON · Canada DIA Field - Central
- Full-time
…environment and understand the importance of our solutions on the customer experience and patient care. Your passion for problem resolution and customer satisfaction is supported by your…

FirstService Residential Canada

Security Floater

Toronto, ON, Canada

Compensation: $18.05/ hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $18.05/ hour
Job type: Full-time
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Varies (two shift per week minimum, additional encouraged)

Site Location: Shifts available in Toronto, Markham, Richmond Hill, Oshawa, Hamilton, Burlington, Oakville and Mississauga, ON

Compensation: $18.05/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Provide concierge and security support to residents, visitors, contractors, and clients, including answering inquiries, managing access, and protecting people and property. Conduct property patrols, respond to emergencies and alarms, enforce applicable rules and procedures, and complete required logs and incident reports.

Requirements

A valid Ontario Security License is required, and a high school diploma or equivalent is preferred. Business, hospitality, or police/security studies are an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and work variable shifts that may include evenings, holidays, and weekends.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Safety Awareness
Visitor Assistance
Vendor Access Coordination
Property Security

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Front Desk Security
Property Management
Access Control
Property Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Front Desk Software
Resident Services
Customer Service
Vendor Access
Confidentiality
Safety Procedures
Security Procedures
Building Inspections
Police Assistance
Medical Staff Assistance
Business
Hospitality
Police/Security Foundations

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