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Added 5 mins ago
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FirstService Residential Canada

Site Administrator

Toronto, ON, Canada

Pay: Compensation for this role is $43,000 to 45,000 + benefits
Job type: Full-time
Apply by: Oct 22, 2026
Posting language: English
Posted: Sep 22, 2026

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Original job description

Description

Condominium Site Administrator

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

Why choose Us

We have a comprehensive benefits program inclusive of a Health Spending Account, Workperks, and more! Most importantly, we are committed to empowering, developing and supporting all our associates.

Job Responsibilities

The Site Administrator is responsible for assisting administrative activities relating to the condominium or condominium(s). This includes timely and accurate processing of notices, letters and resident/board correspondence. Providing quick and accurate responses to inquiries, records and information as required. Integrity and strong attention to detail are crucial for this role.

Essential Duties & Responsibilities

Prepare notices, letters and correspondences as needed
Obtain mail and distribute it accordingly
Obtain security reports and review for further investigation
Book party rooms and collect money as per policy
Book elevators for deliveries and move-in/move-outs
Attend to resident inquiries and follow up in timely manner
Provide Status Certificates Request forms to owners
Respond to emergency situations in timely manner
Keep track of insurance certificate requests
Maintain insurance records books for both vendors and unit owners
Set up meetings for Board Approval process.

Education & Experience

Minimum of a High School Diploma.
Exceptional time management, organization skills and problem-solving skills
Excellent interpersonal, phone and customer service skills
Ability to establish strong relationships with owners, vendors, coworkers etc.
Proficient English speaking and writing skills
Excellent computer skills
Proactive problem and solutions recognition
Strong detail orientation

Travel

Occasional travel to head office is required.

Compensation

Compensation for this role is $43,000 to 45,000 + benefits

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [email protected].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [email protected]; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

The Site Administrator manages daily administrative activities for condominium properties, including processing correspondence and resident inquiries. They are also responsible for coordinating building services such as elevator bookings, security report reviews, and meeting arrangements.

Requirements

Candidates must possess a minimum of a high school diploma and demonstrate strong organizational and customer service skills. Proficiency in English and computer literacy are essential for managing records and professional communication.

Skills

Time management
Organization skills
Problem-solving
Interpersonal skills
Customer service
Communication
Computer skills
Attention to detail
Administrative support
Record keeping
Conflict resolution

Benefits

Health spending account
Workperks
Medical insurance
Dental insurance
Career training
Professional development support

Visa sponsorship

Not detected in the job text

Keywords

Property management
Condominium administration
Administrative support
Resident relations
Status certificates
Insurance records
Vendor management
Customer service
Data entry
Record keeping
Board support
Facility management
Communication
Organization
Time management

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