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FirstService Residential Canada

Strata Coordinator

Vancouver, BC, Canada

Pay: $45,000 - $50,000 per annum
Job type: Full-time
Apply by: Oct 15, 2026
Posting language: English
Posted: Jul 22, 2026

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Original job description

Description

About FirstService Residential:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development.

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.

Job Overview

The Strata Coordinator is a developmental role designed for individuals seeking to enter the strata management field. Reporting to the Regional Director, this role provides essential administrative and operational support to Strata Managers (SMs) while gaining hands-on experience in strata operations. Successful candidates will receive comprehensive training in CSS workflows and key industry processes to ensure they can provide effective support while learning the fundamentals of strata management.

This is a dynamic, hands-on role that requires adaptability, strong organizational skills, and a proactive approach to supporting multiple Strata Managers. The Property Coordinator will “parachute” between different high-profile (blue-chip) Strata Managers based on operational needs, assisting with meetings, minutes, administrative tasks, and resident inquiries under SM direction

Responsibilities

Administrative & Operational Support

Assist Strata Managers and Regional Directors in managing administrative tasks across multiple portfolios.
Prepare, review, and edit documents, ensuring accuracy, consistency, and adherence to company standards.
Maintain records and databases, ensuring all information is current and accessible.
Enter and manage work orders in CSS workflows, tracking progress and reporting challenges.

Council Meeting & Minute-Taking
Attend evening council meetings and AGMs as directed by the Regional Directors assisting with registration, document management, and accurate minute-taking.
Draft, review, and finalize meeting minutes in collaboration with the assigned Strata Manager.
Ensure all meeting records are properly formatted and stored in accordance with internal processes.
Resident & Vendor Communication
Respond to resident inquiries through RSS at the direction of the Regional Director, ensuring clear and professional communication.
Notify vendors and stakeholders of management changes and portfolio updates.
Maintain an up-to-date internal directory of contacts, vendors, and key stakeholders.
Learning & Development
Actively participate in strata training, developing foundational knowledge of bylaws, governance, and compliance.
Gain direct exposure to strata operations by working closely with experienced Strata Managers and Regional Directors.
Build proficiency in CSS workflows, internal databases, and strata administration tools.
This role is an on-the-ground support position, requiring the ability to travel between different strata portfolios based on operational needs.
Occasional evening council meeting attendance and AGMs is required.
Management reserves the right to adjust responsibilities and schedules as needed to meet business objectives.

Skills & Qualifications

A minimum of 1 years’ experience in an administrative role requiring high volume document production is preferred.
Must have a Strata Manager License
Proven ability to adapt to different teams and work in a fast-paced environment.
Comprehensive knowledge of MS Word, including document formatting
Familiarity with internal drive/folder structure and database management
Detail oriented, including sufficient knowledge of spelling and grammar to accurately proofread documents
Proven ability to build collaborative relationships within the organization
Excellent interpersonal skills, with a customer service mindset
Ability to work independently and with minimal supervision.

What We Offer

As a full-time associate, you will be eligible for full comprehensive benefits including health & dental. In addition, you will be eligible for time off benefits, paid holidays, access to our Employee Assistance Program, Tuition Reimbursement, etc.

Compensation

$45,000 - $50,000 per annum

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Provide administrative and operational support to multiple Strata Managers, including document preparation, recordkeeping, work order tracking, resident and vendor communication, and meeting coordination. Attend council meetings and AGMs as needed, prepare meeting minutes, and develop foundational strata management knowledge through training and hands-on portfolio support.

Requirements

A Strata Manager License is required, and at least one year of administrative experience involving high-volume document production is preferred. Candidates should be proficient in Microsoft Word and document formatting, detail-oriented, adaptable, collaborative, customer-focused, and able to work independently with minimal supervision.

Skills

Administrative Support
Document Production
Document Formatting
Proofreading
Database Management
Recordkeeping
Minute-Taking
Customer Service
Resident Communication
Vendor Communication
Organization
Attention to Detail
Interpersonal Skills
Adaptability
Microsoft Word
CSS Workflows

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Paid Holidays
Employee Assistance Program
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Strata Management
Strata Manager License
Property Management
Administrative Support
Strata Operations
CSS Workflows
RSS
Microsoft Word
Document Production
Document Formatting
Proofreading
Database Management
Recordkeeping
Work Orders
Council Meetings
Annual General Meetings
Minute-Taking
Bylaws
Governance
Compliance
Resident Inquiries
Vendor Coordination
Portfolio Management
Customer Service
Training

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