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Added 1 hour ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour
Shoppers Drug Mart
L'Île-Perrot, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Quebec, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
NB
Director Commercial Banking
National Bank of Canada
London, ON
- Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
Added 3 hours ago
NB
Wealth Associate
National Bank of Canada
AB · Edmonton, AB
- Full-time
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Added 3 hours ago
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Wealth Associate
National Bank of Canada
Sherbrooke, QC
- Full-time
A career as a Wealth Management Associate in the Private Banking 1859 sector at National Bank, you will offer services and advice to a discerning high-net-worth clientele. In this role, you…
Added 3 hours ago
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Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 3 hours ago
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Senior Director Commercial Banking
National Bank of Canada
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- Full-time
client relationships through various acquisition and retention initiatives
Added 3 hours ago
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Senior Account Manager Commercial Agri-Food
National Bank of Canada
Quebec, QC
- Full-time
Identify and develop business opportunities in your market, increase your commercial client base, and establish business development strategies
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Senior Account Manager Creative Industries
National Bank of Canada
Vancouver, BC
- Full-time
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Added 3 hours ago
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Senior Clerk
National Bank of Canada
Montreal, QC
- Full-time
Support PB1859 associate and banker teams with their administrative follow-up and customer service.
Added 3 hours ago
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Wealth Associate
National Bank of Canada
Richmond Hill, ON
- Full-time
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Added 4 hours ago
OG
Commission Sales Associate
opulence global independent partner
London, ON
- Part-time
…performance-driven sales while representing the brand’s products and services. The company values professionalism, customer satisfaction, and entrepreneurial drive. Team members are…
Added 6 hours ago
LH
Senior Information Security Analyst
Lifemark Health Group
Brampton, ON · Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
…rehabilitation, workplace health and wellness and medical assessment services. Lifemark was acquired by Loblaw Companies on May 10,…
Added 7 hours ago
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Associate Investment Advisor
TD
Bridgewater, NS
- Full-time
Manage the client base, understanding the needs of the client and delivering products and services which fit their needs.
Added 8 hours ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein jour Embauche feu vert
Shoppers Drug Mart
Saint-Eustache, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 8 hours ago
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Caissier(ère), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Montreal, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 9 hours ago
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Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Mont-Royal, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 hours ago
NB
Wealth Associate
National Bank of Canada
Quebec, QC
- Full-time
A career as a Wealth Associate at National Bank is a job where you can showcase your ability to work in synergy with clients and colleagues. In this role, you will help wealth advisors to…
Added 12 hours ago
NB
Wealth Associate
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- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 12 hours ago
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Associate
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Added 14 hours ago
KS
Sales Associate III
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
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Sales Associate II
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 17 hours ago
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Temporary Sales Associate
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The Sales Associate is the front‑line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily…
Added 17 hours ago
LF
Sales FT Commission
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- Full-time
Collaborate with internal teams to ensure seamless delivery of products and services and address any client concerns.
Added 17 hours ago
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…Transaction Advisory and Asset-Based Lending Diligence, among other…

Closed listing

FirstService Residential Canada

Supervisor, Administrative - Property Management

Vancouver, BC, Canada

$70,000.00 - $80,000.00 per annum · Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $70,000.00 - $80,000.00 per annum
Job type: Full-time
Closing date: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

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Original job description

Archived listing. The details below describe a past opening.

Description

About FirstService Residential: 

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. 

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. 

Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential. 

  

Job Overview: 

The Supervisor, Administrative - Property Management, provides direction, supervision and training to a team of Property Administrators as well as operational support so that the Property Management division continues to maintain high client satisfaction, expand employee development, and grows the portfolio, while enhancing the bigger Company’s culture and services. This role will support FirstService Multifamily operations across British Columbia, Alberta, Ontario and future Canadian markets as the business continues to grow, helping to ensure consistent service delivery, operational excellence and scalable administrative practices.

Responsibilities: 

Leadership & Team Management

Provide leadership, coaching and day-to-day supervision to the Property Administration team.
Lead the onboarding, training, development and performance management of administrative associates. 
Assign, prioritize and monitor workloads to ensure service standards and deadlines are consistently met.
Conduct regular team meetings and foster a collaborative, high-performing, client-focused team culture.

Operational Support

Provide operational and administrative support to the Property Management team to ensure efficient service delivery.
Act as the primary escalation point for complex administrative matters and coordinate solutions with internal stakeholders.
Support departmental initiatives, new property onboarding and operational improvement projects.
Perform administrative duties during periods of high workload or business need.
Support the development and implementation of standardized administrative processes and operational practices that can be adopted across multiple markets as the business continues to grow. 
Undertake occasional travel between regional markets to support business operations, alignment, and on-site operational needs as required.

Process Improvement & Administration

Work closely with the leadership team to develop, implement and maintain Standard Operating Procedures (SOPs), administrative guidelines and best practices.
Design and maintain standardized templates, forms and correspondence to improve consistency and efficiency.
Monitor and improve administrative workflows, processes and service levels.
Ensure the integrity and organization of electronic and physical records and departmental filing systems.

Communication & Client Service

Oversee internal and external communications, including tenant correspondence, building notices and owner communications.
Ensure shared inboxes and administrative requests are managed effectively and responded to in a timely manner.
Promote a high standard of professionalism, accuracy and customer service across all administrative functions.

Business & Operational Support

Prepare reports, operational metrics and other documentation to support business planning and decision-making.
Assist with proposal preparation, business development activities and implementation of operational initiatives.
Support the implementation of new systems, technology enhancements and process improvements.

Additional Duties & Responsibilities

Practice and adhere to FirstService Multifamily Global Service Standards.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Build strong working relationships across Operations, Accounting and other departments to support efficient service delivery.
Ensure all policies, procedures and Standard Operating Procedures are consistently followed by the administration team.
Ensure all safety precautions are followed while performing the work.
Participate in meetings and workgroups to support operational planning, continuous improvement and organizational initiatives.
Perform any range of special projects, tasks and other related duties as assigned.

Skills & Qualifications: 

Demonstrate strong leadership, coaching and team development skills.
Possess excellent organizational, time management and prioritization skills.
Demonstrate exceptional written, verbal and interpersonal communication skills.
Have strong problem-solving and decision-making abilities with sound judgment.
Possess experience developing and improving administrative processes, workflows and Standard Operating Procedures (SOPs).
Demonstrate proficiency with Microsoft 365 
Thrive in a fast-paced environment while maintaining a high level of accuracy and customer service.

Education & Experience

Bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience.
Minimum five (5) years of experience in an administrative or operational management role, including experience leading and developing a team.

What We Offer: 

As a full-time associate, you will be eligible for employer paid health & dental, time off benefits, access to our Employee Assistance Plan, RRSP matching, and Tuition Reimbursement Program. 

Compensation: 

$70,000.00 - $80,000.00 per annum

FirstService Residential is proud to be an equal opportunity workplace. It is our policy to promote equal employment opportunity for all current and prospective associates. This applies to all employment-related matters, including the recruitment process, hiring decisions, compensation and benefits. We are committed to providing and maintaining a working environment that is based on respect and preserves the dignity and rights of everyone in the organization. If you have questions before or during the application process about our equal opportunity workplace, please reach out to our Recruitment team.

IN2018

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

About employer

More about this job

Responsibilities

Lead, coach, train, and supervise the Property Administration team, managing workloads and performance while supporting property management operations across Canadian markets. Improve and standardize administrative processes, communications, records, and service delivery, while supporting reporting, onboarding, business initiatives, and operational improvements.

Requirements

Requires a bachelor’s degree in business administration or a related field, or an equivalent combination of education and experience, plus at least five years in an administrative or operational management role. Candidates should have experience leading and developing a team, strong organizational and communication skills, process-improvement capabilities, sound judgment, and proficiency with Microsoft 365.

Skills

Leadership
Coaching
Team Development
Workload Prioritization
Organizational Skills
Time Management
Written Communication
Verbal Communication
Interpersonal Communication
Problem-Solving
Decision-Making
Workflow Management
Standard Operating Procedures
Microsoft 365
Customer Service

Benefits

Employer-Paid Health Insurance
Employer-Paid Dental Insurance
Time Off Benefits
Employee Assistance Plan
RRSP Matching
Tuition Reimbursement

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Property Administration
Multifamily Operations
Team Leadership
Coaching
Team Development
Performance Management
Administrative Operations
Operational Support
Standard Operating Procedures
Process Improvement
Workflow Management
Administrative Guidelines
Templates And Forms
Records Management
Tenant Communications
Owner Communications
Client Service
Operational Metrics
Business Planning
Business Development
Property Onboarding
Microsoft 365
Cross-Functional Collaboration
Service Delivery
Continuous Improvement

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