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Added 1 day ago
LH
Assistant Front Office Manager - FT - Chelsea Hotel - Toronto
Langham Hospitality Group
Canada
- Full-time
Provides leadership and direction for Front office /Brilliant Colleagues, ensuring that the service standards and policies of Chelsea Hotel are met. Reporting to the Front Office Manager,…
Added 1 day ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 1 day ago
N(
Program Assistant (Temporary), School of Health & Life Sciences
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Team Player: Collaborate effectively with cross-functional teams. Be an outward-facing representative of our programs, fostering positive relationships with staff, students and stakeholders.
Added 1 day ago
NA
Program Assistant (Temporary), School of Health & Life Sciences
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Team Player: Collaborate effectively with cross-functional teams. Be an outward-facing representative of our programs, fostering positive relationships with staff, students and stakeholders.
Added 1 day ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
A Guest Service Representative (GSR) is the Wickaninnish Inn’s version of a Front Desk Agent, and then some. The GSR not only greets guests and checks them in but they also become that…
Added 1 day ago
TG
Planet Fitness - Member Services Representative - Part Time - Dartmouth
Taymax Group
Dartmouth, NS
- Part-time
Handle all front desk related activities including:
Added 1 day ago
TG
Planet Fitness - Overnight Member Services Representative - Part Time - Westdale Mall
Taymax Group
Mississauga, ON
- Part-time
Handle all front desk related activities including:
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
GF
Customer Service Representative (Motivator ) - Markham McCowan and Bullock
GoodLife Fitness
Markham, ON
- Part-time
…Members achieve their fitness goals. The role involves being a front desk expert and is pivotal in assisting and supporting Members and Potential Members, to ensure their experience with us…
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Richmond Hill, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Weekend Security Concierge
FirstService Residential Canada
Hamilton, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 1 day ago
FR
Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our…
Added 1 day ago
FR
Weekend Light Duty Cleaner
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Customer service, retail, hospitality, front desk, reception or call centre experience
Added 2 days ago
FR
Weekend Security Concierge
FirstService Residential Canada
Toronto, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Added 2 days ago
HR
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.05 CAD / hour
- Part-time
The Front Desk Agent is responsible for welcoming hotel and casino guests and managing check-in and check‑out processes. This role handles reservations, billing, room assignments, and guest…
Added 2 days ago
SS
Front Desk - Part Time/ Weekend
SS Stonebridge Del Fitness Corporation O/A Motion Fitness
Saskatoon, SK
- Part-time
The Front Desk Representative is the lead customer service contact for all members, guests, or prospects. The Front Desk attendant is also responsible for selling all products and services.
Added 2 days ago
HE
Guest Services Representative
Hotel Equities Group, LLC
Belleville, ON
- Part-time
Monitor the lobby and front desk area to maintain a welcoming and organized environment.
Added 2 days ago
GO
Service Desk Asset Management Officer
Government of Nunavut Recruitment
Iqaluit, NU
- Full-time
Working daily with the following GN Help Desk application support software, Front Range Heat, Microsoft SCCM, and GN Knowledgebase;
Added 2 days ago
TG
Planet Fitness - Member Services Representative - Part Time - London
Taymax Group
London, ON
- Part-time
Handle all front desk related activities including:
Added 2 days ago
TG
Planet Fitness - Member Services Representative - Part Time - South Barrie
Taymax Group
Barrie, ON
- Part-time
Handle all front desk related activities including:
Added 2 days ago
TG
Planet Fitness - Member Services Representative - Part Time - Brockville
Taymax Group
Brockville, ON
- Part-time
Handle all front desk related activities including:
Added 2 days ago
FR
Security Concierge
FirstService Residential Canada
Mississauga, ON
- Full-time
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.

FirstService Residential Canada

Weekend Security Concierge

Hamilton, ON, Canada

Compensation: $ 18.50/ hour · Full-time

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Job details

Pay: Compensation: $ 18.50/ hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Saturday and Sunday - 8:00 pm to 8:00 am

Site Location: Hamilton, ON

Compensation: $ 18.50/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, hazard observation, emergency response, enforcement of applicable rules, and completion of daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Vendor Access Coordination
Visitor Assistance
Situational Awareness

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Access Control
Resident Services
Customer Service
Visitor Management
Vendor Access
Security Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Confidentiality
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Client Policies
Employee Handbook
Front Desk Software
Business
Hospitality
Police Foundations
Security Foundations

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