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Added 7 mins ago
CC
Route Service Representative
Cintas Canada
Sudbury, ON
- Full-time
A High School diploma, GED or Military Service
Added 7 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
NS · Glace Bay, NS
- Full-time
Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 7 mins ago
BH
Property Representative 2 (Interconnections and Site C)
BC Hydro
Vancouver, BC
- $104,800 to $112,800 CAD / year
- Full-time
…in Real Estate or Diploma in Urban Land Economics (DULE); OR High School graduation or equivalent (such as B.C. Adult Graduation Diploma) plus completion of all the courses required for the…
Added 7 mins ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Melfort, SK
- Full-time
…the application of evidence-based practices to ensure safe, high-quality patient care. The CNE collaborates with staff across all shifts to address complex patient situations, clarify…
Added 7 mins ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
…the application of evidence-based practices to ensure safe, high-quality patient care. The CNE collaborates with staff across all shifts to address complex patient situations, clarify…
Added 7 mins ago
H
Nurse B - Clinical Nurse Educator
HealthCareersInSask.ca
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…the application of evidence-based practices to ensure safe, high-quality patient care. The CNE collaborates with staff across all shifts to address complex patient situations, clarify…
Added 7 mins ago
H
Nurse B - Clinical Nurse Educator
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…the application of evidence-based practices to ensure safe, high-quality patient care. The CNE collaborates with staff across all shifts to address complex patient situations, clarify…
Added 7 mins ago
GF
Local Class 1 Driver
Gordon Food Service - Canada
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- Full-time
A high-level of integrity and a strong work ethic, able to work with little supervision and be self directed.
Added 7 mins ago
PL
Safety Team Leader - Transportation
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- Full-time
The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable…
Added 7 mins ago
OI
Bilingual Customer Service Representative (CSR)
OXARO Inc.
Ottawa, ON
- Full-time
Added 22 mins ago
MM
Part-Time Financial Service Representative
Money Mart
Ottawa, ON
- Part-time
Added 22 mins ago
NA
Program Assistant (Temporary), School of Health & Life Sciences
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
The School of Health and Life Sciences is looking for a self-motivated individual with a great attitude to provide administrative support for the school’s leadership and program staff. As…
Added 37 mins ago
C
Customer Service / Tech Support Rep (On-Site)
Concentrix
Belleville, ON
- Full-time
Join a world-class team in Belleville, ON, as a Customer Service / Tech Support Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer…
Added 37 mins ago
C
Customer Service Rep (Travel Enthusiast) On-Site
Concentrix
Dartmouth, NS
- Full-time
Join a world-class team in Dartmouth, NS, as a Customer Service Representative! At Concentrix, we’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 37 mins ago
C
Customer Service Representative - Parts Services (On-Site)
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Hamilton, ON
- Full-time
Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We’re looking for passionate game-changers to deliver exceptional customer experiences and…
Added 1 hour ago
Admissions Officer
St. George's University
ON
The Admissions Officer serves as a representative of the Medforth Global Education (MGE) Admissions team, serving one of their universities, by guiding prospective students through the…
Added 1 hour ago
U
Route Service Representative - UniFirst Canada
UniFirst
ON
- Full-time
Educational Requirements: High school diploma or CAEC is required.
Added 1 hour ago
Financial Service Representative
Money Mart
Saskatoon, SK
Added 1 hour ago
U
Route Service Supervisor - UniFirst Canada
UniFirst
ON
- Full-time
Educational Requirements: High school diploma or CAEC is required.
Added 1 hour ago
U
Customer Service Representative - UniFirst Canada
UniFirst
Mississauga, ON
- Full-time
We are currently seeking an entry level CUSTOMER SERVICE REPRESENTATIVE to:
Added 1 hour ago
A
SMB Renewals Specialist (Outbound Sales Representative)
Accenture
St. Catharines, ON
- Full-time
You’ll be responsible for meeting or exceeding quarterly renewal revenue and retention targets while delivering timely, high-quality customer service. The ideal candidate is organized,…
Added 1 hour ago
W
Customer Service Representative - CONTRACT 6 months
Westlake
Ottawa, ON · Distribution - Ottawa
- Full-time
The function of this contract position is to provide customers with high quality service and identify material required to complete customer orders. The incumbent will maintain an organized…
Added 1 hour ago
LA
Senior Administrative Assistant - Regina
Legal Aid Saskatchewan
Bratt's Lake No. 129, SK
- $28.52 to $34.56 CAD / hour
High school graduation and two years of relevant post-secondary education, or an equivalent combination of education and experience
Added 2 hours ago
EM
Customer Service Representative - Bridgewater
Enterprise Mobility
Bridgewater, NS
- $18 CAD / hour
- Full-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 2 hours ago
AU
Route Sales Representative (Delivery Driver)
Alsco Uniforms
Nanaimo, BC
- Full-time
High School graduation or similar experience.

FirstService Residential Canada

Weekend Security Concierge

Hamilton, ON, Canada

Compensation: $ 18.50/ hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Compensation: $ 18.50/ hour
Job type: Full-time
Apply by: Nov 29, 2026
Posting language: English
Posted: Oct 30, 2026

Original job description

Description

As a Security Concierge, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated, outgoing, detail-oriented and has great communication skills while having excellent organizational skills.

Shift Schedule: Saturday and Sunday - 8:00 pm to 8:00 am

Site Location: Hamilton, ON

Compensation: $ 18.50/ hour

Your Responsibilities

The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned every duty.

Identifies and clarifies residents’ needs and desires, answers questions, gives directions and instructions.
Ability to remain calm under pressure and act quickly.
Manages and screens messages.
Schedules access for authorized vendors to provide services within units.
Maintains guest privacy and organization reputation by keeping information confidential.
Updates job knowledge by participating in educational opportunities, maintaining 2 personal networks.
Enhances department and organizational reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Ensures all safety and access control procedures and maintains a safe work environment.
Provide protection to the clients, residents and property of the buildings we are contracted to provide services. Provide assistance/ support by answering customer inquiries and direct as required.
Observe floors and stairways ensuring that they are clear of debris, obstructions and fire hazards and that access doors to sensitive/priority areas are locked. Be alert to deficiencies in the physical building which could cause injury or loss of client’s assets.
Enforce client’s rules, regulations, Municipal, Ontario and Canadian Laws and assist Police and Medical Staff when required.
Provide exceptional Customer Service to Clients, Customers, Contractors and Visitors to client’s property.
Perform routine property patrols of all levels of building, parking areas and perimeter and respond to and Emergencies and Fire Alarms.
Follow up with daily documentation, daily occurrence log, incident reports and front desk software as required.
Follow all On-site Procedures: Employee Handbook Policies and Procedures, Training Checklist, Standing Orders or Standard Operation Procedures, Client Policies and FirstService Residential Policies.

Skills & Qualifications

Must possess a valid Ontario Security License
High school diploma or equivalent preferred. Completion of College level courses with concentration in Business/Hospitality or Police/Security Foundations would be an asset.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to lift 50 lbs.
Must be able to sit for extended periods of time
Must be able to stand for extended periods of time
Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business

The work environment characteristics are normal office conditions at an onsite community. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

About Us

FirstService Residential is North America’s foremost property management firm specializing in Property Management, Front Desk Security Guards, Cleaners and Superintendent within our Property Services Department.

Recognized as a Great Place to Work, we offer our more than 19,000 associates competitive salaries, top benefits, and career training, continually investing in our associates’ professional development and setting the bar for exceptional service. Our associates enjoy an inclusive work environment and a rich culture of collaboration and mutual respect.

Embark in a fulfilling career in property management with FirstService today.

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, colour, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

FirstService Residential welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the hiring and selection process.

Our hiring process may use AI screening for keywords and minimum qualifications. Talent Acquisition Specialists review all results.

In accordance with Ontario’s Employment Standards Act (ESA) requirements, we confirm that this job posting is for an existing position within our organization.

FirstService Residential is owned by FirstService Corporation, a proudly Canadian company and one of Canada’s great business success stories.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.

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More about this job

Responsibilities

Assist residents, visitors, contractors, and clients by answering inquiries, providing directions, coordinating authorized vendor access, and protecting confidential information. Maintain building safety through access control, patrols, hazard observation, emergency response, enforcement of applicable rules, and completion of daily logs and incident reports.

Requirements

A valid Ontario Security License is required, while a high school diploma or equivalent is preferred. College-level coursework in business, hospitality, or police/security foundations is an asset; the role also requires the ability to lift 50 pounds, sit and stand for extended periods, and communicate effectively in person and by phone.

Skills

Customer Service
Communication
Organization
Attention To Detail
Access Control
Security Patrols
Emergency Response
Incident Reporting
Confidentiality
Conflict Management
Building Safety Inspection
Vendor Access Coordination
Visitor Assistance
Situational Awareness

Visa sponsorship

Not detected in the job text

Keywords

Ontario Security License
Security Concierge
Residential Property Management
Front Desk Security
Access Control
Resident Services
Customer Service
Visitor Management
Vendor Access
Security Patrols
Emergency Response
Fire Alarms
Incident Reports
Daily Occurrence Logs
Confidentiality
Building Safety
Hazard Identification
Police Assistance
Medical Staff Assistance
Standing Orders
Standard Operating Procedures
Client Policies
Employee Handbook
Front Desk Software
Business
Hospitality
Police Foundations
Security Foundations

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