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Business Operations Analyst Sr Lead

  • Vancouver, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About The Role

As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set priorities, bring teams together and use data to deliver value.

Your Key Responsibilities

  • Set and share the product vision, roadmap and success measures
  • Turn customer, market and business needs into clear product requirements and priorities
  • Lead product discovery, planning and delivery with key partners
  • Use product data and customer feedback to track results and adjust the roadmap
  • Guide packaging, pricing input, launch plans and adoption while managing risks

What You Bring

Required qualifications

  • Strong product management experience with complex software or fintech products
  • Experience leading products from discovery through launch and ongoing improvement
  • Ability to turn customer needs and data into clear priorities and results
  • Experience working with engineering, design, sales, operations and senior leaders
  • Clear communication, sound business judgment and strong ownership

Preferred Qualifications

  • Experience with banking, enterprise software, AI or data products
  • Knowledge of product data, pricing, packaging or software business models
  • Experience with products for large banks or other regulated industries

The impact you’ll make

As a Business Operations Analyst, Senior Lead, you will help build a banking product that solves real customer problems. Your choices will link customer needs, product plans and business goals. You will help teams stay focused and deliver results that matter.

What We Offer You

When you join FIS, you become part of a team that's shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally.

At FIS, We Offer You

  • Internal career growth opportunities
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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More about this job

Responsibilities

Set the product vision, roadmap, priorities, and success measures for an AI-enabled banking product, translating customer, market, and business needs into requirements. Lead discovery, planning, delivery, launch, and adoption with cross-functional partners, using product data and customer feedback to measure results and adjust plans.

Requirements

Requires strong product management experience with complex software or fintech products and a track record of leading products from discovery through launch and ongoing improvement. Candidates should be able to translate customer needs and data into priorities, collaborate across engineering, design, sales, and operations, and communicate clearly with sound business judgment and ownership; banking, enterprise software, AI, data products, and regulated-industry experience are preferred.

Skills

  • Product Management
  • Product Vision And Roadmapping
  • Product Discovery
  • Product Planning And Delivery
  • Product Requirements
  • Customer Needs Analysis
  • Data Analysis
  • Product Metrics
  • Customer Feedback Analysis
  • Cross-Functional Leadership
  • Stakeholder Management
  • Pricing And Packaging
  • Product Launch
  • Product Adoption
  • Risk Management
  • Business Judgment

Benefits

  • Internal Career Growth Opportunities
  • Learning And Development
  • Collaborative Work Environment
  • Opportunities To Give Back

Visa sponsorship

Not detected in the job text

Categories

  • Management & Leadership
  • Technology
  • Finance & Accounting
  • Data & Analytics
  • Software

Keywords

  • AI-Enabled Banking Product
  • Fintech
  • Product Management
  • Product Vision
  • Product Roadmap
  • Product Discovery
  • Product Requirements
  • Product Planning
  • Product Delivery
  • Customer Needs
  • Market Needs
  • Business Goals
  • Product Data
  • Customer Feedback
  • Success Measures
  • Pricing
  • Packaging
  • Product Launch
  • Product Adoption
  • Risk Management
  • Enterprise Software
  • Data Products
  • Regulated Industries
  • Cross-Functional Collaboration
  • Stakeholder Management

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