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8. Lead EWM functional solution design including functional specifications, interfaces, enhancements, reports, workflows, data requirements, and alignment with SAP standard capabilities.
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Toronto, ON · Greater Toronto Area, Canada
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Business Operations Analyst Sr Lead
FIS
Vancouver, BC
- Full-time
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FIS

Business Operations Analyst Sr Lead

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Position Type

Full time

Type Of Hire

Experienced (relevant combo of work and education)

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About The Role

As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set priorities, bring teams together and use data to deliver value.

Your Key Responsibilities

Set and share the product vision, roadmap and success measures
Turn customer, market and business needs into clear product requirements and priorities
Lead product discovery, planning and delivery with key partners
Use product data and customer feedback to track results and adjust the roadmap
Guide packaging, pricing input, launch plans and adoption while managing risks

What You Bring

Required qualifications

Strong product management experience with complex software or fintech products
Experience leading products from discovery through launch and ongoing improvement
Ability to turn customer needs and data into clear priorities and results
Experience working with engineering, design, sales, operations and senior leaders
Clear communication, sound business judgment and strong ownership

Preferred Qualifications

Experience with banking, enterprise software, AI or data products
Knowledge of product data, pricing, packaging or software business models
Experience with products for large banks or other regulated industries

The impact you’ll make

As a Business Operations Analyst, Senior Lead, you will help build a banking product that solves real customer problems. Your choices will link customer needs, product plans and business goals. You will help teams stay focused and deliver results that matter.

What We Offer You

When you join FIS, you become part of a team that's shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally.

At FIS, We Offer You

Internal career growth opportunities
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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More about this job

Responsibilities

Set the product vision, roadmap, priorities, and success measures for an AI-enabled banking product, translating customer, market, and business needs into requirements. Lead discovery, planning, delivery, launch, and adoption with cross-functional partners, using product data and customer feedback to measure results and adjust plans.

Requirements

Requires strong product management experience with complex software or fintech products and a track record of leading products from discovery through launch and ongoing improvement. Candidates should be able to translate customer needs and data into priorities, collaborate across engineering, design, sales, and operations, and communicate clearly with sound business judgment and ownership; banking, enterprise software, AI, data products, and regulated-industry experience are preferred.

Skills

Product Management
Product Vision And Roadmapping
Product Discovery
Product Planning And Delivery
Product Requirements
Customer Needs Analysis
Data Analysis
Product Metrics
Customer Feedback Analysis
Cross-Functional Leadership
Stakeholder Management
Pricing And Packaging
Product Launch
Product Adoption
Risk Management
Business Judgment

Benefits

Internal Career Growth Opportunities
Learning And Development
Collaborative Work Environment
Opportunities To Give Back

Visa sponsorship

Not detected in the job text

Keywords

AI-Enabled Banking Product
Fintech
Product Management
Product Vision
Product Roadmap
Product Discovery
Product Requirements
Product Planning
Product Delivery
Customer Needs
Market Needs
Business Goals
Product Data
Customer Feedback
Success Measures
Pricing
Packaging
Product Launch
Product Adoption
Risk Management
Enterprise Software
Data Products
Regulated Industries
Cross-Functional Collaboration
Stakeholder Management

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