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FIS

Business Operations Analyst Sr Lead

Vancouver, BC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 10, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

The future of money is being built right now. At FIS, we help the world’s businesses, banks and communities move, manage and grow money with confidence. Join a team that values fresh thinking, works together to solve complex challenges, and creates technology that powers everyday life.

About the role

As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set priorities, bring teams together and use data to deliver value.

Your key responsibilities

Set and share the product vision, roadmap and success measures.
Turn customer, market and business needs into clear product requirements and priorities.
Lead product discovery, planning and delivery with key partners.
Use product data and customer feedback to track results and adjust the roadmap.
Guide packaging, pricing input, launch plans and adoption while managing risks.

What you bring

Required qualifications

Strong product management experience with complex software or fintech products.
Experience leading products from discovery through launch and ongoing improvement.
Ability to turn customer needs and data into clear priorities and results.
Experience working with engineering, design, sales, operations and senior leaders.
Clear communication, sound business judgment and strong ownership.

Preferred qualifications

Experience with banking, enterprise software, AI or data products.
Knowledge of product data, pricing, packaging or software business models.
Experience with products for large banks or other regulated industries.

The impact you’ll make

As a Business Operations Analyst, Senior Lead, you will help build a banking product that solves real customer problems. Your choices will link customer needs, product plans and business goals. You will help teams stay focused and deliver results that matter.

What we offer you

When you join FIS, you become part of a team that's shaping how the world pays, banks and invests. We’re committed to helping you thrive, both professionally and personally.

At FIS, we offer you:

Internal career growth opportunities
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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More about this job

Responsibilities

You will guide an AI-enabled banking product from initial concept through to launch by defining the roadmap and product requirements. You will collaborate with cross-functional teams including engineering, design, and sales to deliver value while managing risks and tracking performance metrics.

Requirements

The role requires significant experience in product management, specifically with complex software or fintech products. Candidates must demonstrate the ability to translate customer needs into actionable priorities and possess strong communication skills to work effectively with senior leadership.

Skills

Product management
Fintech
Product roadmap
Product discovery
Data analysis
Stakeholder management
Strategic planning
Risk management
Banking
Enterprise software
Artificial intelligence
Pricing strategy
Packaging strategy
Communication
Business judgment

Benefits

Internal career growth opportunities
Learning and development
Collaborative work environment

Visa sponsorship

Not detected in the job text

Keywords

Product Management
Fintech
Banking
Artificial Intelligence
Roadmap
Product Discovery
Data Analysis
Stakeholder Management
Software Development
Pricing
Packaging
Risk Management
Enterprise Software
Product Lifecycle
Business Strategy
Launch Planning
Customer Feedback
Product Vision
Regulated Industries

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