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Added 5 hours ago
C
Associate Financial Advisor - Rouyn-Noranda
CIBC
Rouyn-Noranda, QC · Principale & Perreault
- Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients' lives. As an Associate Financial…
Added 6 hours ago
F
Mail Processing Associate II
FIS
Canada
- Full-time
As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document…
Added 9 hours ago
B
Personal Banking Associate
BMO
Granby, QC
- Full-time
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Added 12 hours ago
T
Market Risk Associate - FX (5563)
TD
Toronto, ON
- Full-time
As a Market Risk Associate within the Global Foreign Exchange team, you'll be part of a group that is responsible for providing market risk oversight and reporting across risk…
Added 23 hours ago
J
Part Time (30 Hours) Associate Banker, South Ontario Branch, Ontario, CA Bilingual Mandarin Preferred
JPMorganChase
ON · Ontario, Canada
- $22.5 to $27.6 USD / hour
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined…
Added 23 hours ago
B
Personal Banking Associate
BMO
Saint-Jérôme, QC
- Part-time
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Added 1 day ago
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September 2027 - Assurance CPA - Full Time - Saint John
PwC
Saint John, NB
- Full-time
You’ll be joining a firm that’s invested in your success from day one. As a new Associate, you’ll benefit from PwC Canada’s industry-leading CPA support program, which includes paid study…
Added 1 day ago
T
Customer Experience Associate - Lorraine & Verandrye (Part-time, 15h/week)
TD
Gatineau, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 day ago
T
Customer Experience Associate - Lorraine & Verandrye (Part-time, 15h/week)
TD
Gatineau, QC
- Part-time
…future today and apply for the position of a Customer Experience Associate. We are expecting an all-around champion who can understand customer needs and advise best suited banking…
Added 1 day ago
S
Customer Experience Associate, Part-Time - Pilot Sound Branch, Edmonton, AB (11.25 Hours/Week)
Scotiabank
Edmonton, AB
- Part-time
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
S
Customer Experience Associate, Part-Time - Vermilion, AB (30 Hours/Week)
Scotiabank
Vermilion, AB
- Part-time
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 1 day ago
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Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…of the McGill University Health Centre (RI-MUHC), you can be part of an organization focused on scientific discovery and innovation in patient-centered medicine. Join us today and make a…
Added 1 day ago
TW
Donor Services and Database Associate
Trans World Radio Canada
London, ON
- Full-time
TWR Canada is looking for an energetic, enthusiastic Donor Services and Database Associate (DSDA) to join our team in a full time (40 hrs/wk) capacity. With a heart to serve others, the…
Added 2 days ago
IF
Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 2 days ago
IF
Rental Sales Associate / Agent de vente de location
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 2 days ago
A
Inside Sales Representative-Small Business Solutions (Hybrid)
ADP
Mississauga, ON
- $63,500 to $113,500 CAD / year
- Full-time
Regular full-time and part-time associates are eligible to join the Group RRSP any time from date of hire.
Added 2 days ago
J
Customer Experience Associate - Summerside
Jobbe
PE · Prince, PE
- Part-time
TD Bank Prince Edward, Prince Edward Island, Canada Part-time 3 days ago
Added 2 days ago
A
Senior Manager, Forecasting
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
…ensure alignment on forecast assumptions and narrative. The Associate Director regularly presents to senior leaders the forecast and performance…
Added 3 days ago
SS
Core Operations, Associate 2
State Street
Toronto, ON
- Full-time
The team you will be joining is part of Global Transactions, Controls and Banking and your role is responsible for processing transactions, ensuring timely and accurate settlement/payment…
Added 3 days ago
A
Banking Relationship Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Regular full-time and part-time associates are eligible to join the Group RRSP any time from date of hire.
Added 3 days ago
A
Outside Field Sales Representative (Small Business Solutions)
ADP
Mississauga, ON
- $71,600 to $121,600 CAD / year
- Full-time
Regular full-time and part-time associates are eligible to join the Group RRSP any time from date of hire.
Added 3 days ago
T
Canadian Commercial Banking Associate
TD
Montreal, QC
- Full-time
The Commercial Banking Associate Program provides targeted training in the areas of relationship management, financial analysis, risk management and industry analysis. As an Associate,…
Added 3 days ago
S
Customer Experience Associate, Part-Time - Olds, AB (22.5 Hours/Week)
Scotiabank
Olds, AB
- Part-time
…through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital…
Added 3 days ago
EB
Senior Account Manager, Special Loans and Restructuring
EQ Bank
Toronto, ON
- Contract
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and…
Added 3 days ago
EB
Senior Account Manager, Special Loans and Restructuring
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and…

FIS

Mail Processing Associate II

Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

At FIS, our technology and our people are moving forward. We advance the way the world pays, banks, and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?

About the Role

As a Mail Processing Associate II, you will play a critical role in supporting the daily management of physical and electronic securities correspondence, mail distribution, document processing, and workflow execution. You will oversee the accurate receipt, sorting, scanning, tracking, and delivery of incoming and outgoing mail while ensuring time-sensitive items are processed efficiently and in accordance with operational controls. This role partners with internal teams to maintain document integrity, support client and business needs, and drive operational excellence through accuracy, service quality, and continuous process improvement. Success is measured through timely processing, workflow efficiency, risk mitigation, and adherence to established procedures.

Daily in-office schedule Monday through Friday 10am – 6pm

What You Will Be Doing

Oversee the daily receipt, sorting, distribution, and delivery of incoming and outgoing mail, securities-related documents, and correspondence.
Process and scan physical documents into electronic workflow systems, ensuring accuracy, completeness, and timely routing.
Monitor document queues and workstreams to ensure service level commitments and processing deadlines are met.
Investigate and resolve exceptions, misrouted documents, missing items, and workflow discrepancies.
Maintain accurate records, tracking logs, and document repositories to support operational controls and audit requirements.
Coordinate with internal stakeholders to ensure prompt handling of time-sensitive client and business communications.
Perform quality reviews and validations to ensure document integrity and compliance with established procedures.
Support operational workflows by prioritizing, organizing, and distributing work across multiple processing channels.
Identify opportunities to improve mailroom operations, document management processes, and workflow efficiency.
Adhere to regulatory, security, and records-management requirements while handling confidential financial information.

Required Qualifications

Experience supporting mailroom operations, document processing, workflow administration, operations support or related back-office environments.
Strong organizational skills with the ability to manage high-volume workloads and competing priorities.
Demonstrated attention to detail and commitment to accuracy when handling sensitive documents and information.
Ability to identify, investigate, and resolve processing exceptions and operational issues.
Experience using document imaging, scanning, workflow management, or records management systems.
Strong communication and collaboration skills with the ability to work effectively across teams.
Proficiency with Microsoft Office applications and business processing systems.
Bachelor’s degree in business or a related field, or equivalent combination of education and practical experience.

Preferred Qualifications

Experience in financial services, securities operations, banking operations, or regulated business environments.
Knowledge of document retention, records management, and operational control practices.
Familiarity with workflow automation, process improvement, or continuous improvement methodologies.
Experience handling time-sensitive client correspondence and operational service requests.

What We Offer you

At FIS, you can grow your career as far as you want to take it. Here’s what else we offer:

Opportunities to make an impact in fintech
Personal and professional learning
Inclusive, diverse work environment
Resources to give back to your community
Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

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More about this job

Responsibilities

The Mail Processing Associate II oversees the daily receipt, sorting, and distribution of physical and electronic securities correspondence. They are responsible for scanning documents into workflow systems, resolving processing exceptions, and ensuring adherence to operational controls and audit requirements.

Requirements

Candidates must have experience in mailroom operations, document processing, or back-office environments with strong organizational and attention-to-detail skills. A bachelor's degree in business or a related field is required, or an equivalent combination of education and practical experience.

Skills

Mailroom operations
Document processing
Workflow administration
Data entry
Scanning
Records management
Attention to detail
Organizational skills
Microsoft Office
Exception handling
Quality assurance
Communication
Collaboration
Financial services knowledge
Regulatory compliance

Benefits

Professional learning
Inclusive work environment
Community resources

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Mailroom operations
Document management
Securities
Workflow systems
Scanning
Records management
Operational controls
Audit requirements
Microsoft Office
Financial services
Banking operations
Process improvement
Data integrity
Compliance
Back-office
Quality review
Exception resolution

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