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Added 13 mins ago
R
Relationship Manager Intern, Business Market
RBC
Surrey, BC
- Full-time
Active Learning, Adaptability, Best Practice Implementation, Business Development, Communication, Customer Relationship Management (CRM), Decision Making, Financial Planning and Analysis…
Added 13 mins ago
Trainee, Insurance Advisor
Talent Acquisition Team at Westland Insurance. Text reply only.
Lamont, AB
Eager to grow, with minimal sales or customer service experience under your belt
Added 13 mins ago
Project Manager
ERCO Worldwide
Saskatoon, SK
…technology in the world, we are devoted to building genuine customer relationships and delivering innovative, sustainable chemical solutions that improve lives and the health of our planet.…
Added 13 mins ago
PM
Project Manager
POD Marketing
Calgary, AB
- $57,000 to $65,000 CAD / year
- Full-time
2+ years in customer service, hospitality, or client relationship management
Added 13 mins ago
T
Account Manager II, Agricultural Services
TD
Mount Forest, ON · Stratford, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 13 mins ago
T
Senior Credit Analyst Agriculture Services
TD
Barrie, ON
- Full-time
Structure and package competitive credit solutions in a timely manner to meet customer needs jointly with the Relationship Manager
Added 13 mins ago
HR
Beauty Advisor - Armani
Holt Renfrew
Vancouver, BC
- Full-time
Resolve all customer service issues and partner with selling management on any issues outside of guidelines
Added 13 mins ago
TS
Client Care Support (Temp Fixed Term)
The Salvation Army in Canada
AB · Edmonton, AB
- Part-time
…community-based programs. This position also supports case management functions, connects participants to external resources, assists with life skills development, and contributes to…
Added 13 mins ago
MM
Project Manager
Modine Manufacturing Company
Calgary, AB
- Full-time
Backed by more than a century of engineering excellence in thermal management technology, Modine has sharpened its focus as a specialized leader in commercial HVAC and data center solutions…
Added 13 mins ago
A
Executive Assistant
Altis
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
You'll maintain CRM records, track client interactions and proactively coordinate relationship follow-ups.
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Stoney Creek, NB
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 13 mins ago
NR
Associate Buyer
Northern Reflections
Toronto, ON
- Full-time
As part of our growing organization, you'll join a collaborative and dynamic team that values innovation, customer connection, and the power of great fashion. Whether it's timeless comfort,…
Added 13 mins ago
R
Client Advisor- EN
RBC
Quebec, QC
- Part-time
…relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future…
Added 28 mins ago
C
Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
…solutions to meet our clients goals. As a Community General Manager (CGM), you will build a capable and motivated team through proactive talent management. You will be empowered to create a…
Added 28 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 28 mins ago
B
Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This…
Added 28 mins ago
J
Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 28 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Guide the continued development and adoption of customer relationship management and digital business-support tools, including the Business Directory, Investment Intelligence Tool and…
Added 43 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
…controls the work performance of others in a close working relationship, often in the same room or close proximity. A portion of the time may be spent performing individual tasks similar to…
Added 43 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 43 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 43 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Carleton Place, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 43 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
The Sales Manager will be responsible for managing regional execution of our Campari group of brands referred to as our Legacy division (Aperol, Campari, Espolon, Appleton Estate, Grand…
Added 43 mins ago
MT
Parts Manager NEW!!!
Maxim Truck and Trailer
Prince Albert, SK
- Full-time
Do you have technical knowledge of heavy duty truck and trailer parts? Maxim is currently seeking a PARTS MANAGER. The successful candidate will lead a team who ensures customer…
Added 58 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
Customer Billing & Revenue Management: Manage customer invoicing processes, including distribution via mail, email, or customer portals, while ensuring accuracy and timely billing.

Fiserv

Account Manager

Mississauga, ON, Canada

$64,000.00-$80,000.00 · Full-time

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Job details

Pay: $64,000.00-$80,000.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Manager

About your role:

At Fiserv, we partner with financial institutions and enterprises to deliver payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account portfolio, resolving complex issues and ensuring a consistent, high-quality client experience that protects and grows revenue.

What you’ll do:

Resolve complex client issues and navigate customer challenges with a focus on increasing client satisfaction and retention.
Execute add-on sales and upsell/cross-sell initiatives to optimize and protect revenue while controlling renewal compressions.
Analyze client data to identify trends, inform account strategies, and produce actionable reports for Relationship Managers and leadership.
Organize and manage multiple accounts with attention to detail; prioritize tasks and coordinate across internal teams to meet client SLAs.
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.
Coordinate escalations, track account KPIs, and maintain accurate account and opportunity records in eCRM.
Responsibilities listed are not intended to be all-inclusive and may be modified, as necessary.

Experience you’ll need to have:

3+ years of experience in strategic account management and client retention for enterprise or national accounts.
3+ years of experience in executing add-on sales, upsell, and revenue optimization strategies.
2+ years of experience in CRM platforms such as Salesforce (Sales Cloud) and CRM data management.
2+ years of experience in analyzing client data using SQL, Excel, Tableau, or similar BI/reporting tools.
3+ years of experience in payments or financial services product knowledge and relevant standards such as PCI DSS or NACHA.
3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Bachelor’s degree or equivalent experience.
4+ years of experience in the financial services industry.
4+ years of experience using Salesforce and CRM analytics.

How you’ll work:

This role is on-site 3 days a week and 2 remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

$64,000.00-$80,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

The Account Manager supports relationship managers in the operational management of a national account portfolio to ensure high-quality client experiences. Responsibilities include resolving complex issues, executing add-on sales initiatives, and analyzing client data to inform account strategies.

Requirements

Candidates must have at least 3 years of experience in strategic account management and revenue optimization within the financial services or payments industry. Proficiency in CRM platforms like Salesforce and data analysis tools such as SQL or Excel is required.

Skills

Account management
Client retention
Upselling
Cross-selling
Revenue optimization
Salesforce
CRM data management
SQL
Excel
Tableau
Data analysis
Financial services
Payments industry
PCI DSS
NACHA
Strategic planning

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Payments
Relationship Management
Client Retention
Upsell
Cross-sell
Revenue Optimization
Salesforce
CRM
SQL
Excel
Tableau
BI Tools
Reporting
PCI DSS
NACHA
Financial Services
Data Analysis
SLA
KPI
Enterprise Accounts
National Accounts
Strategic Account Management

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