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Added 7 mins ago
TE
Communications Business Analyst
TC Energy
Calgary, AB
- Full-time
Reporting to the Manager, Communications Operations, Brand & Governance, the Communications Business Analyst plays a key role in shaping how employees connect, communicate and access…
Added 7 mins ago
M
Gestionnaire, Ingénierie du Hub de données et Produits de données/Manager, Data Hub Eng & Data Products
McKesson
Montreal, QC
- Full-time
Diplôme universitaire en informatique, en génie, en systèmes d’information ou dans une discipline connexe, ou expérience pratique équivalente.
Added 7 mins ago
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Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
BDO Canada is seeking a Manager, Dynamics 365 F&O Consulting to join our fast-paced and growing Dynamics 365 F&O consulting practice, with the ability to work from anywhere in Canada. This…
Added 22 mins ago
Manufacturing Engineering
BWXT
Peterborough, ON
…on-power refueling, reactor maintenance, and nuclear medicine delivery tooling sold around the world. We are the original designer of the automated systems that allow 24/7 on power…
Added 22 mins ago
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Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
…opportunity to participate in programs such as the Women in Technology Mentorship Program, BMO Social Squad student-led activities, BMO Academy corporate learning platform, and access to…
Added 22 mins ago
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Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Sanya’k̓ula
Vancouver, BC
- Full-time
…provincial overdose public health emergency. Knowledgeable in the delivery of critical incident response and crisis management. Experience in providing leadership and/or coaching in diverse…
Added 36 mins ago
Bilingual Senior Specialist, Software Engineering (Environment Management - DEVOPS)
CMHC - SCHL
Ottawa, ON · Montreal, QC
A bachelor’s degree in computer science, Information Technology, or Engineering (or equivalent experience).
Added 36 mins ago
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Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
Ability to lead discussions with partners, customers and suppliers, and interact with technical experts as a delivery manager.
Added 36 mins ago
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Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Senior Manager of Software Compliance and Contract Management along with other Senior Analysts and working closely with Architects, Contract Owners and other Stakeholders,…
Added 36 mins ago
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Administrative Assistant
PwC
Calgary, AB · Vancouver, BC · Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
Reporting to the Admin Services Manager, the Admin Assistant actively supports the day-to-day business activities of stakeholders in a fast-paced, multitasking environment, often working…
Added 36 mins ago
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Senior Marketing Manager
PwC
Toronto, ON
- Full-time
As a Senior Marketing Manager, you will lead the development and delivery of integrated B2B marketing strategies that advance PwC Canada’s business priorities. You will partner with senior…
Added 36 mins ago
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Marketing Senior Associate
PwC
Toronto, ON
- Full-time
As a Senior Associate, Marketing, you will support the delivery of integrated B2B marketing programs that advance PwC Canada’s business priorities. Working with colleagues across Marketing,…
Added 37 mins ago
SC
System Implementation Specialist
SFIR Consulting Ltd.
Toronto, ON · North York, ON
- Full-time
…ultimate accountability for the accurate, on-time technical delivery of each assigned client engagement, working in close partnership with the assigned Project Manager, who oversees overall…
Added 37 mins ago
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Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
…You’ll work alongside recognized experts, shaping people-first, technology-driven solutions that drive the future of work. We help our clients achieve their goals and imagine new…
Added 37 mins ago
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Manager, Software Engineering - 12 Month Temporary
Aviso
Vancouver, BC
- $145,000 to $160,000 CAD / year
- Full-time
We're looking to fill an opening for a 12 Month Temporary Manager, Software Engineering to join our Technology Team.
Added 37 mins ago
RL
Recycling Auditor
Reverse Logistics Group (RLG)
Brampton, ON
- Full-time
This position reports to the Manager, CCS Recycling Operations but will be directly supervised by the Supervisor, Compositional Assessment, and Team Leads. The role involves working closely…
Added 37 mins ago
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Program Manager
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Program Manager to join our client in support of an existing vacancy.
Added 37 mins ago
GD
Senior Application Architect Manager
Globalfaces Direct
Toronto, ON · North York, ON
- $95,000 to $115,000 CAD / year
- Full-time
The Senior Application Architect Manager, Architecture & Integrations leads the design, delivery, and support of secure, scalable applications and integrations that power our business and…
Added 51 mins ago
OH
Senior Project Manager, Program Initiatives
Ontario Health
Toronto, ON
- Full-time
Completion of a bachelor's degree, major in business administration, health administration, health informatics, information technology, or equivalent combination of relevant education and…
Added 51 mins ago
OH
Senior Business Partner, Health Workforce Capacity
Ontario Health
Toronto, ON
- Full-time
Partner with system leaders as a coach, advisor, consultant, facilitator, and project manager
Added 51 mins ago
TG
Senior Manager, AI and Data
TMX Group
Toronto, ON
- $165,000 to $175,000 CAD / year
- Full-time
Define and execute an integrated AI and data roadmap in partnership with business and technology leaders.
Added 51 mins ago
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Manager, Engineering - TD Data Platform
TD
Toronto, ON
- Full-time
Lead delivery of key engineering initiatives supporting the Canadian Personal Banking technology roadmap.
Added 51 mins ago
MC
Project Coordinator
MatchBox Consulting Group
New Westminster, BC
- Contract
…and meeting materials. You will report to a Senior Project Manager, work closely with the program team and stakeholders, and suggest changes or alternatives to the program and project…
Added 51 mins ago
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Project Manager
Alquemy Search & Consulting
Winnipeg, MB
- Full-time
We are seeking an experienced Project Manager to lead and manage projects throughout their full life cycle, from initiation and planning through implementation and delivery. The successful…
Added 51 mins ago
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Senior Resource Manager
BIMM
Toronto, ON
- Full-time
The Senior Resource Manager is responsible for planning, coordinating, and optimizing resource allocation across BIMM’s multidisciplinary teams, including Creative, Experience Design (XD),…

Fiserv

Account Manager

Mississauga, ON, Canada

$64,000.00-$80,000.00 · Full-time

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Job details

Pay: $64,000.00-$80,000.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Manager

About your role:

At Fiserv, we partner with financial institutions and enterprises to deliver payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account portfolio, resolving complex issues and ensuring a consistent, high-quality client experience that protects and grows revenue.

What you’ll do:

Resolve complex client issues and navigate customer challenges with a focus on increasing client satisfaction and retention.
Execute add-on sales and upsell/cross-sell initiatives to optimize and protect revenue while controlling renewal compressions.
Analyze client data to identify trends, inform account strategies, and produce actionable reports for Relationship Managers and leadership.
Organize and manage multiple accounts with attention to detail; prioritize tasks and coordinate across internal teams to meet client SLAs.
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.
Coordinate escalations, track account KPIs, and maintain accurate account and opportunity records in eCRM.
Responsibilities listed are not intended to be all-inclusive and may be modified, as necessary.

Experience you’ll need to have:

3+ years of experience in strategic account management and client retention for enterprise or national accounts.
3+ years of experience in executing add-on sales, upsell, and revenue optimization strategies.
2+ years of experience in CRM platforms such as Salesforce (Sales Cloud) and CRM data management.
2+ years of experience in analyzing client data using SQL, Excel, Tableau, or similar BI/reporting tools.
3+ years of experience in payments or financial services product knowledge and relevant standards such as PCI DSS or NACHA.
3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Bachelor’s degree or equivalent experience.
4+ years of experience in the financial services industry.
4+ years of experience using Salesforce and CRM analytics.

How you’ll work:

This role is on-site 3 days a week and 2 remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

$64,000.00-$80,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

The Account Manager supports relationship managers in the operational management of a national account portfolio to ensure high-quality client experiences. Responsibilities include resolving complex issues, executing add-on sales initiatives, and analyzing client data to inform account strategies.

Requirements

Candidates must have at least 3 years of experience in strategic account management and revenue optimization within the financial services or payments industry. Proficiency in CRM platforms like Salesforce and data analysis tools such as SQL or Excel is required.

Skills

Account management
Client retention
Upselling
Cross-selling
Revenue optimization
Salesforce
CRM data management
SQL
Excel
Tableau
Data analysis
Financial services
Payments industry
PCI DSS
NACHA
Strategic planning

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Payments
Relationship Management
Client Retention
Upsell
Cross-sell
Revenue Optimization
Salesforce
CRM
SQL
Excel
Tableau
BI Tools
Reporting
PCI DSS
NACHA
Financial Services
Data Analysis
SLA
KPI
Enterprise Accounts
National Accounts
Strategic Account Management

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