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Added 9 mins ago
IH
Senior Strategic Business Advisor
Interior Health Authority
BC · British Columbia, Canada
- Full-time
…providing appropriate and timely information and support to the Manager, Physician Compensation. The Senior Strategic Business Advisor will provide support to the Physician Compensation…
Added 9 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
Aviso is a leading wealth management and investment services provider for the Canadian financial industry, with approximately $145 billion in total assets under administration and…
Added 24 mins ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
Works closely with Financial Services to analyze and implement physician billing initiatives impacting the Medical Staff Contracts and Financial Services Portfolios.
Added 39 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
To assist the Front Store Manager (FSM) in managing the human, physical and financial resources of the store and in ensuring that store objectives are achieved by focusing on improving…
Added 39 mins ago
TC
IT Service Desk Analyst
The Citco Group Limited
Toronto, ON
- Full-time
Since the 1940s Citco has provided specialist financial services to alternative investment funds, investors, multinationals and private clients worldwide. With over 14,000 employees in 54…
Added 39 mins ago
Events Specialist
Canadian Mental Health Association BC Division
Vancouver, BC
…and the Bottom Line Conference in October. Reporting to the Manager, Development and Partnerships, the role carries out established event plans, timelines and budgets, and coordinates the…
Added 39 mins ago
EG
Event Producer - Hybrid (Project-Based)
Encore Global
Brampton, ON
- Full-time
…responsible for relaying all pertinent information to the Account Manager. The Event Producer reports to the Director, Event…
Added 39 mins ago
EG
Event Operations Manager- Edmonton Convention Center
Encore Global
Edmonton, AB
- Full-time
Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the…
Added 54 mins ago
CO
Operator II - Building Maintenance
City of Fort Saskatchewan
Fort Saskatchewan, AB
- Full-time
Manager, Budget & Financial Planning - City of Fort Saskatchewan
Added 54 mins ago
NN
Marketing Manager B2B
Nestlé Nespresso SA
Montreal, QC
- Full-time
We are looking for a B2B Marketing Manager based out of our Nespresso office reporting into the Marketing VP. The incumbent will be responsible for Out of Home channel and must deliver and…
Added 54 mins ago
NN
Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: Consumer & Market Insights Manager
Added 54 mins ago
T
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 54 mins ago
TS
Support Worker
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
Records pertinent information including financial and incident, accurately and according to policy on shift activity log & other recording systems;
Added 1 hour ago
RB
Senior Manager, Special Loans
Royal Bank of Canada
Toronto, ON
- Full-time
…while maintaining a consistent focus on retaining long-term RBC Financial Group relationships. You will develop relationships with service partners, group partners and professional groups…
Added 1 hour ago
RB
Client Advisor
Royal Bank of Canada
Quebec, QC
- Part-time
A world-class training program in financial services
Added 1 hour ago
RB
Relationship Manager Intern, Business Market
Royal Bank of Canada
Surrey, BC
- Full-time
Good knowledge of a broad array of business and personal financial products and services
Added 1 hour ago
G
Senior Project Coordinator - Infrastructure
Graham
Vancouver, BC
- Full-time
…the infrastructure division. Reporting to the Senior Project Manager, the Senior Project Coordinator plays a key role in supporting infrastructure…
Added 1 hour ago
NL
Commis comptable (comptes payables) - Accounting Clerk (accounts payable)
Neopharm Labs
Blainville, QC
- Part-time
Neopharm offre des services d’analyse aux fabricants de produits pharmaceutiques, produits de santé naturels et cosmétiques. Nos systèmes de qualité, constamment mis à jour, garantissent…
Added 1 hour ago
EI
Office Manager
EBC Inc.
Mississauga, ON
- Full-time
Reporting to the Executive Assistants supporting the Buildings and Civil divisions, the Office Manager will work collaboratively across the organization and will have responsibility for…
Added 1 hour ago
N
Director of AI Delivery
nesto
Toronto, ON
- Full-time
…under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform…
Added 1 hour ago
G
Senior Project Manager - Buildings
Graham
Winnipeg, MB
- Full-time
Graham is actively recruiting for a Project Manager supporting the Building Division. Reporting to Senior Operations Manager, the Project Manager is responsible for providing overall…
Added 1 hour ago
N
Director of AI Delivery
nesto
Montreal, QC
- Full-time
…under administration. Trusted by many of the country's leading financial institutions, we combine over 50 years of mortgage expertise with proprietary cloud and AI technology to transform…
Added 1 hour ago
B
Property Manager
BGIS
Markham, ON
- Full-time
The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. The Property Manager is involved in all aspects…
Added 1 hour ago
W
IT Category Manager
Winchesters
Mississauga, ON
- $115,000 to $120,000 CAD / year
- Full-time
This big, well-known insurance company is seeking a strong Category or Sourcing Manager to lead their IT Category. This includes Software agreements (Enterprise, SaaS), Hardware, AI. The…
Added 1 hour ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
…supervision? The City of Beaumont is seeking a Team Lead, Fleet Services to lead the daily operations of our Fleet Services team and maintenance shop. Reporting to the Manager, Utility and…

Fiserv

Account Manager

Mississauga, ON, Canada

$64,000.00-$80,000.00 · Full-time

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Job details

Pay: $64,000.00-$80,000.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Manager

About your role:

At Fiserv, we partner with financial institutions and enterprises to deliver payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account portfolio, resolving complex issues and ensuring a consistent, high-quality client experience that protects and grows revenue.

What you’ll do:

Resolve complex client issues and navigate customer challenges with a focus on increasing client satisfaction and retention.
Execute add-on sales and upsell/cross-sell initiatives to optimize and protect revenue while controlling renewal compressions.
Analyze client data to identify trends, inform account strategies, and produce actionable reports for Relationship Managers and leadership.
Organize and manage multiple accounts with attention to detail; prioritize tasks and coordinate across internal teams to meet client SLAs.
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.
Coordinate escalations, track account KPIs, and maintain accurate account and opportunity records in eCRM.
Responsibilities listed are not intended to be all-inclusive and may be modified, as necessary.

Experience you’ll need to have:

3+ years of experience in strategic account management and client retention for enterprise or national accounts.
3+ years of experience in executing add-on sales, upsell, and revenue optimization strategies.
2+ years of experience in CRM platforms such as Salesforce (Sales Cloud) and CRM data management.
2+ years of experience in analyzing client data using SQL, Excel, Tableau, or similar BI/reporting tools.
3+ years of experience in payments or financial services product knowledge and relevant standards such as PCI DSS or NACHA.
3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Bachelor’s degree or equivalent experience.
4+ years of experience in the financial services industry.
4+ years of experience using Salesforce and CRM analytics.

How you’ll work:

This role is on-site 3 days a week and 2 remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

$64,000.00-$80,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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More about this job

Responsibilities

The Account Manager supports relationship managers in the operational management of a national account portfolio to ensure high-quality client experiences. Responsibilities include resolving complex issues, executing add-on sales initiatives, and analyzing client data to inform account strategies.

Requirements

Candidates must have at least 3 years of experience in strategic account management and revenue optimization within the financial services or payments industry. Proficiency in CRM platforms like Salesforce and data analysis tools such as SQL or Excel is required.

Skills

Account management
Client retention
Upselling
Cross-selling
Revenue optimization
Salesforce
CRM data management
SQL
Excel
Tableau
Data analysis
Financial services
Payments industry
PCI DSS
NACHA
Strategic planning

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Payments
Relationship Management
Client Retention
Upsell
Cross-sell
Revenue Optimization
Salesforce
CRM
SQL
Excel
Tableau
BI Tools
Reporting
PCI DSS
NACHA
Financial Services
Data Analysis
SLA
KPI
Enterprise Accounts
National Accounts
Strategic Account Management

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