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Added 5 mins ago
SS
Cook
Sienna Senior Living
Simcoe Lodge, ON · Simcoe, ON
- Part-time
Monitoring quality of food supplies received and advises team leader of problems and makes recommendations about corrective action
Added 5 mins ago
TS
Class 1 Lowbed Driver – Kootenays, BC (On-site in the West Kootenays, BC)
The Sutherland Group of Companies
Kelowna, BC
- Full-time
Recognized as a Top Fleet Employer, Top Fleet of Distinction and Premium Carrier, Sutco is a leader in safety, innovation and sustainability.
Added 6 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 6 mins ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
…innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative…
Added 6 mins ago
Estimator
Pomerleau
Montreal, QC
Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow.…
Added 6 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
…managers and team members across our sites. From helping a leader navigate a difficult conversation to developing programs that strengthen our workforce, your work will have a direct impact…
Added 6 mins ago
HV
Lab Technician I (Contract)
Hoya Vision Care
Winnipeg, MB
- Contract
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to…
Added 6 mins ago
S
Human Resources Business Partner, HR Services
Sanya’k̓ula
Vancouver, BC
- Full-time
The Workplace Consultant, Human Resources, Workplace Experience Network (WEN) reports to Team Leader, works in a matrixed human resources (HR) team, and is accountable for providing a full…
Added 6 mins ago
LH
Registered Clinician - PT / OT
Lifemark Health Group
Vancouver, BC
- $96,000 to $130,000 CAD / year
- Full-time
Employee Share Ownership Program & retail discounts
Added 6 mins ago
UO
Director, Child Care Services
University of Victoria
Victoria, BC
- Full-time
…pan-institutional benchmarking, to position UVic Child Care as a leader in the field, leading the Child Care team in developing and implementing pedagogy and research that is situated and…
Added 20 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the…
Added 20 mins ago
SV
Registered Practical Nurse RPN LTC -Unscheduled - HCC
Schlegel Villages
Hamilton, ON
- Part-time
Financial Hardship Support Program: Wilfred Schlegel Hope Fund;
Added 20 mins ago
GT
Technology Delivery Manager
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 20 mins ago
WI
Journeyperson Electrician
Waiward Industrial LP
Edmonton, AB
- Other
As a leader in our industry, we believe diversity and inclusion strengthen our team and are committed to making sustainable progress in our company and the communities and clients we serve.…
Added 20 mins ago
NA
Estimating Co-op Student
North American Construction Group Inc.
Acheson, AB
- Other
The Engineering Co-op Program within North American Construction Group (NACG) Estimating Department offers students meaningful exposure to the pre-construction phase of major heavy civil…
Added 20 mins ago
S
Lead HR Specialist (Fixed Term)
Stryker
Hamilton, ON
- Full-time
Own Canada’s leave management program, ensuring effective case management, appropriate documentation, vendor coordination, and a positive employee and leader experience. Lead complex…
Added 20 mins ago
C
Producer CBC Indigenous, English Services, (On-site)
CBC/Radio-Canada
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Fredericton, NB · Saint John, NB · St. John's, NL · Yellowknife, NT · Halifax, NS · Iqaluit, NU · Hamilton, ON · Kitchener, ON · Ottawa, ON · Sudbury, ON · Thunder Bay, ON · Windsor, ON · Charlottetown, PE · Regina, SK · Saskatoon, SK · Whitehorse, YT
- Full-time
CBC Indigenous is looking for a highly collaborative, positive leader to help drive the growth of Indigenous content across CBC News. You are an experienced journalist and newsroom leader…
Added 20 mins ago
C
Lead Information Security Analyst, Vulnerability and External Attack Surface Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON · Montreal, QC
- Full-time
…Management, to optimize the Corporation’s vulnerability management program and design, build and deploy its external attack surface management (EASM)…
Added 20 mins ago
RA
Prototype Assembler 2P- 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 20 mins ago
RA
Prototype Assembler 3P - 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 20 mins ago
RA
3P Prototype Assembler
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 20 mins ago
RA
Prototype Assembler 1P - Afternoon Shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 20 mins ago
RA
Prototype Assembler 2P- 2nd shift
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 20 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Added 21 mins ago
AC
Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax,…

Fiserv

Account Manager

Mississauga, ON, Canada

$64,000.00-$80,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $64,000.00-$80,000.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Manager

About your role:

At Fiserv, we partner with financial institutions and enterprises to deliver payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account portfolio, resolving complex issues and ensuring a consistent, high-quality client experience that protects and grows revenue.

What you’ll do:

Resolve complex client issues and navigate customer challenges with a focus on increasing client satisfaction and retention.
Execute add-on sales and upsell/cross-sell initiatives to optimize and protect revenue while controlling renewal compressions.
Analyze client data to identify trends, inform account strategies, and produce actionable reports for Relationship Managers and leadership.
Organize and manage multiple accounts with attention to detail; prioritize tasks and coordinate across internal teams to meet client SLAs.
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.
Coordinate escalations, track account KPIs, and maintain accurate account and opportunity records in eCRM.
Responsibilities listed are not intended to be all-inclusive and may be modified, as necessary.

Experience you’ll need to have:

3+ years of experience in strategic account management and client retention for enterprise or national accounts.
3+ years of experience in executing add-on sales, upsell, and revenue optimization strategies.
2+ years of experience in CRM platforms such as Salesforce (Sales Cloud) and CRM data management.
2+ years of experience in analyzing client data using SQL, Excel, Tableau, or similar BI/reporting tools.
3+ years of experience in payments or financial services product knowledge and relevant standards such as PCI DSS or NACHA.
3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Bachelor’s degree or equivalent experience.
4+ years of experience in the financial services industry.
4+ years of experience using Salesforce and CRM analytics.

How you’ll work:

This role is on-site 3 days a week and 2 remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

$64,000.00-$80,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

The Account Manager supports relationship managers in the operational management of a national account portfolio to ensure high-quality client experiences. Responsibilities include resolving complex issues, executing add-on sales initiatives, and analyzing client data to inform account strategies.

Requirements

Candidates must have at least 3 years of experience in strategic account management and revenue optimization within the financial services or payments industry. Proficiency in CRM platforms like Salesforce and data analysis tools such as SQL or Excel is required.

Skills

Account management
Client retention
Upselling
Cross-selling
Revenue optimization
Salesforce
CRM data management
SQL
Excel
Tableau
Data analysis
Financial services
Payments industry
PCI DSS
NACHA
Strategic planning

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Payments
Relationship Management
Client Retention
Upsell
Cross-sell
Revenue Optimization
Salesforce
CRM
SQL
Excel
Tableau
BI Tools
Reporting
PCI DSS
NACHA
Financial Services
Data Analysis
SLA
KPI
Enterprise Accounts
National Accounts
Strategic Account Management

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