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Added 12 mins ago
CH
Radio Duty Attendant, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 12 mins ago
CH
Assistant Lodge Manager, Monashees
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 12 mins ago
T
Data & AI Alliance Executive
Toast
Toronto, ON
- $130,000 to $165,000 USD / year
- Full-time
Toast is recruiting on behalf of one of the world’s largest professional services firms, a global leader in audit, tax, and advisory with thousands of professionals across Canada. The…
Added 12 mins ago
CH
Equipment & Retail Specialist, CMH Revelstoke
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
…experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH…
Added 12 mins ago
PL
Housekeeping Attendant
Pomeroy Lodging
Dawson Creek, BC
- Full-time
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our…
Added 12 mins ago
VS
Senior Manager, Finance
Vancouver School Board
Vancouver, BC
- Full-time
Promotes a collaborative, service-oriented, and accountable work culture aligned with VSB values.
Added 12 mins ago
WF
Prepared Foods Team Member (Deli Service Counter & Culinary Venues) - Full Time
Whole Foods Market
Oakville, ON
- Full-time
Provides support as a member of the Prepared Foods team to include preparation, counter service, sanitation, and stocking of products. All Whole Foods Market Retail jobs require ensuring a…
Added 12 mins ago
WC
(CAN) Leader d'équipe, produits frais
Walmart Canada
Laval, QC
- Full-time
…through teaching and training. Ensure a high level of customer service while ensuring task…
Added 12 mins ago
BA
Admissions Advisor
BPP Accountancy Leeds
Burnaby, BC
- Full-time
In this role you will promote and educate prospective students about our wide range of programs and support enrolment activities with excellence in customer service.
Added 12 mins ago
BA
SERVICE LOT ATTENDANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Reporting Relationship: This position reports directly to the Service Manager.
Added 12 mins ago
BA
PARTS WHOLESALE CONSULTANT
Birchwood Automotive Group
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
…and assisting the technician in locating the parts needed for service. The Parts Wholesale Consultant will also resolve discrepancies between the computerized inventory and the physical…
Added 12 mins ago
T
Customer Experience Associate - Mandarin or Cantonese Language Skills an Asset
TD
Richmond, BC
- Part-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 12 mins ago
BB
Retail Associate (Full Time)
Best Buy Canada
Fort McMurray, AB
- Full-time
Grow your career in similar roles (customer service representative, merchandiser, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 12 mins ago
S
Outbound Warehouse Supervisor - Salary
Sysco
Vancouver, BC · Sysco Vancouver
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 28 mins ago
KC
Dispatcher (6 month contract) - Comox
Keolis Canada
Comox, BC
- Part-time
…plays an essential role in ensuring smooth day-to-day transit service. Compensation for this position is $23.00 per hour. This is a 6-month contract position until Spring of…
Added 28 mins ago
KC
Full-Time Red Arrow Motorcoach Operator - Calgary
Keolis Canada
Calgary, AB
- Full-time
Red Arrow is proudly part of the Keolis Canada family. Keolis is a global transportation leader operating in 15 countries and helping more than 3.4 billion passengers travel safely and…
Added 28 mins ago
KC
Casual Red Arrow Motorcoach Operator - Edmonton
Keolis Canada
Edmonton, AB
- Part-time
Red Arrow is proudly part of the Keolis Canada family. Keolis is a global transportation leader operating in 15 countries and helping more than 3.4 billion passengers travel safely and…
Added 28 mins ago
SL
Executive Assistant
Smythe LLP
Vancouver, BC
- Full-time
Smythe LLP (Smythe) is looking for an organized and proactive Executive Assistant to support our Assurance Practice Group Leader in Downtown Vancouver.
Added 28 mins ago
RB
Senior Director, DevOps Product Management and Strategy
Royal Bank of Canada
Toronto, ON
- Full-time
…will shape RBC's future as a technology-led financial services leader. This position uniquely combines strategic vision, product management discipline, and organizational change leadership…
Added 28 mins ago
Operations Manager (Operations Manager II)
DPDHL
Corunna, ON
…Chain and contribute to our renowned reputation as the global leader in contract…
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 43 mins ago
WC
(CAN) Gérant de rayon leader, marchandise générale
Walmart Canada
Sept-Îles, QC
- Full-time
…Fashion Assistant Manager and ensure a high level of customer service and while ensuring task…
Added 43 mins ago
TP
Electrical Estimator
Team Power Solutions
SK · Saskatchewan, Canada
- Full-time
At Team Power Solutions (TPS), we are an industry leader in Power, Automation & Controls, delivering innovative solutions across engineering, manufacturing, electrical services,…
Added 43 mins ago
WB
Head of Manufacturing, Plant Production
Waterloo Biofilter Systems Inc.
ON · Ontario, Canada
- $100,000 to $130,000 CAD / year
- Full-time
…reputation for reliable treatment, low electricity use, long service life and dependable maintenance support. Its proprietary trickle filter technology treats sewage and other wastewaters…
Added 43 mins ago
S
Industrial Maintenance Technician (Electromechanic) - Weekend Shift
Safran
Mirabel, QC
- Full-time
Safran Landing Systems is a subsidiary of Safran Landing Systems, a global leader in landing and braking systems for aircraft. The Mirabel plant is dedicated to manufacturing major…

Fiserv

Account Manager

Mississauga, ON, Canada

$64,000.00-$80,000.00 · Full-time

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Job details

Pay: $64,000.00-$80,000.00
Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Account Manager

About your role:

At Fiserv, we partner with financial institutions and enterprises to deliver payments, processing, and financial technology solutions that drive client outcomes. You will support Relationship Managers in the day-to-day operational management of our national account portfolio, resolving complex issues and ensuring a consistent, high-quality client experience that protects and grows revenue.

What you’ll do:

Resolve complex client issues and navigate customer challenges with a focus on increasing client satisfaction and retention.
Execute add-on sales and upsell/cross-sell initiatives to optimize and protect revenue while controlling renewal compressions.
Analyze client data to identify trends, inform account strategies, and produce actionable reports for Relationship Managers and leadership.
Organize and manage multiple accounts with attention to detail; prioritize tasks and coordinate across internal teams to meet client SLAs.
Communicate proactively with clients, ensuring clarity on issue resolution, service delivery, and commercial changes.
Coordinate escalations, track account KPIs, and maintain accurate account and opportunity records in eCRM.
Responsibilities listed are not intended to be all-inclusive and may be modified, as necessary.

Experience you’ll need to have:

3+ years of experience in strategic account management and client retention for enterprise or national accounts.
3+ years of experience in executing add-on sales, upsell, and revenue optimization strategies.
2+ years of experience in CRM platforms such as Salesforce (Sales Cloud) and CRM data management.
2+ years of experience in analyzing client data using SQL, Excel, Tableau, or similar BI/reporting tools.
3+ years of experience in payments or financial services product knowledge and relevant standards such as PCI DSS or NACHA.
3+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Bachelor’s degree or equivalent experience.
4+ years of experience in the financial services industry.
4+ years of experience using Salesforce and CRM analytics.

How you’ll work:

This role is on-site 3 days a week and 2 remote days per week. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Salary Range:

$64,000.00-$80,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

The Account Manager supports relationship managers in the operational management of a national account portfolio to ensure high-quality client experiences. Responsibilities include resolving complex issues, executing add-on sales initiatives, and analyzing client data to inform account strategies.

Requirements

Candidates must have at least 3 years of experience in strategic account management and revenue optimization within the financial services or payments industry. Proficiency in CRM platforms like Salesforce and data analysis tools such as SQL or Excel is required.

Skills

Account management
Client retention
Upselling
Cross-selling
Revenue optimization
Salesforce
CRM data management
SQL
Excel
Tableau
Data analysis
Financial services
Payments industry
PCI DSS
NACHA
Strategic planning

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Account Manager
Fintech
Payments
Relationship Management
Client Retention
Upsell
Cross-sell
Revenue Optimization
Salesforce
CRM
SQL
Excel
Tableau
BI Tools
Reporting
PCI DSS
NACHA
Financial Services
Data Analysis
SLA
KPI
Enterprise Accounts
National Accounts
Strategic Account Management

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