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Added 12 mins ago
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Producer CBC Indigenous, English Services, (On-site)
CBC/Radio-Canada
Calgary, AB · AB · Vancouver, BC · Winnipeg, MB · Fredericton, NB · Saint John, NB · St. John's, NL · Yellowknife, NT · Halifax, NS · Iqaluit, NU · Hamilton, ON · Kitchener, ON · Ottawa, ON · Sudbury, ON · Thunder Bay, ON · Windsor, ON · Charlottetown, PE · Regina, SK · Saskatoon, SK · Whitehorse, YT
- Full-time
● A high-energy leader with a positive, team-first attitude and the ability to motivate and coach teams, encourage creativity and embrace experimentation.
Added 12 mins ago
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Senior Analyst, Software Compliance and Contract Management (T & I) (Telework/Hybrid)
CBC/Radio-Canada
Ottawa, ON · Toronto, ON · Montreal, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 12 mins ago
AC
Global Mobility Tax - Manager
ACCA Careers
Calgary, AB
- Full-time
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax,…
Added 12 mins ago
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Global Mobility Tax - Senior Manager
ACCA Careers
Calgary, AB
- Full-time
Join the leader in global work. Vialto helps leading organizations identify, develop, and execute their workforce priorities with confidence. Our practice areas include global tax,…
Added 12 mins ago
OC
Manager, Engineering and Projects
Orano Canada
Saskatoon, SK
- $162,000 to $190,650 CAD / year
- Full-time
Dare to Belong. Here, your contributions matter. Enjoy the security of a global leader with the supportive feel of a close-knit team.
Added 12 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 27 mins ago
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Student Analyst, Total Portfolio Management (Winter 2027, 4 Months)
OMERS
Toronto, ON · Head Office Toronto
- Full-time
The primary focus of the Student Analyst is to support the portfolio management functions in the Liquidity Management team, with frequent interactions with the Trading team. Additional…
Added 27 mins ago
OH
Director, System Strategy, Planning, Design & Implementation
Ontario Health
North Bay, ON · Sault Ste. Marie, ON · Sudbury, ON · Thunder Bay, ON · Timmins, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 27 mins ago
OH
Senior Project Manager, Program Initiatives
Ontario Health
Toronto, ON
- Full-time
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a…
Added 27 mins ago
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Field Work Planner
TC Energy
Airdrie, AB · Rocky Mountain House, AB · Rocky Mtn. House Office
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 27 mins ago
Phonathon Team Leader Fall 2026 / Chef d'équipe phonathon automne 2026
McGill University
Mont-Royal, QC · Les Cours Mont Royal
Organizes and monitors a team of student fundraisers.
Added 27 mins ago
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Tamir - Executive Director
Phelps
Ottawa, ON
- $155,000 to $170,000 CAD / year
- Full-time
And the story continues to evolve, with an exciting opportunity for a new leader to build on Tamir’s strong foundation and help shape what comes next.
Added 42 mins ago
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Senior Project Manager/ Technical Lead, Conveyance
Stantec
Toronto, ON
- Full-time
Ability to provide guidance to junior and intermediate designers and supporting team members for collective project deliverables and to develop skills. Be recognized as a technical leader…
Added 42 mins ago
S
Construction Inspector - Conveyance
Stantec
Windsor, ON
- Full-time
Be a role model and leader with respect to Health and Safety and ensure construction safety practices on-site through Health & Safety policies and plans.
Added 42 mins ago
S
Civil Engineer - EIT
Stantec
Calgary, AB
- Full-time
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond…
Added 42 mins ago
GT
Program Manager
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
ISE is seeking a Program Manager to join our team!
Added 42 mins ago
CE
Senior Manager, SCM Operations Category Management
Cenovus Energy
Calgary, AB
- Full-time
…Operations, the successful candidate will lead a high-performing team and collaborate closely with multiple business stakeholders to develop and execute strategies that deliver sustainable…
Added 57 mins ago
Senior Principal, Mine Permitting
WSP
Vancouver, BC
As a recognized industry leader, you will drive business growth, strengthen client relationships, influence permitting strategies on high-profile mining projects, and position WSP as a…
Added 57 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
The Human Resources Specialist serves as the primary HR resource for a branch location, administering HR programs, advising managers on policy and employee matters, leading workforce…
Added 57 mins ago
S
Facilities Technician II
Sysco
Ottawa, ON · Sysco Ottawa
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 57 mins ago
P
Store Manager
Pandora
ON · Cookstown, ON
- Full-time
Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations.
Added 57 mins ago
S
Manager, IT Infrastructure
SGI
Regina, SK
- $109,052 to $145,411 CAD / year
- Full-time
This is an exciting opportunity for a collaborative leader who combines technical expertise with people leadership, and a passion for continuous improvement. You'll work closely with…
Added 57 mins ago
AC
Nuclear Project Scheduler
ALTEN Canada
Pickering, ON
- $75 to $85 CAD / hour
- Contract
ALTEN is a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000…
Added 1 hour ago
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Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
…application/technology/data integration or system development. As lead resource, organize, direct, and control the activities carried out by the team, managing changes, issues, integration…
Added 1 hour ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
…amplify coaching frameworks, business-planning disciplines and leader routines. Set strategic priorities for Advisor Support and field activation resources, leveraging performance data,…

Fiserv

Client Service Specialist

Mississauga, ON, Canada

$48,000.00-$60,000.00 · Full-time

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Job details

Pay: $48,000.00-$60,000.00
Job type: Full-time
Apply by: Nov 27, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Service Specialist

About this role:

At Fiserv, we help clients deliver secure, efficient financial services experiences that support everyday commerce and money movement. The Client Service Specialist role supports client service operations by resolving customer and account inquiries across service channels and helping maintain high-quality support delivery. In this role, you will provide Tier 2 support for product, billing, account, and service issues while contributing to a consistent and positive client experience.

What you’ll do:

Respond to inbound calls and customer inquiries promptly and professionally.
Provide accurate information on products, services, billing, and account details.

Troubleshoot and resolve customer issues efficiently, escalating when necessary.

Document all interactions in the CRM system accurately and in real time.

Meet or exceed performance targets, including call-handling time and customer satisfaction scores.

Stay informed about company products, services, and policies to provide knowledgeable support.

Handle complaints with empathy and provide appropriate solutions within guidelines.

Collaborate with team members and other departments to ensure seamless service delivery.

Experience you’ll need to have:

1+ years of experience in client support, customer service operations, or contact center environments.
1+ years of experience using CRM or case management platforms such as Salesforce Service Cloud, Zendesk, or similar systems.
1+ years of experience in troubleshooting account, billing, and service issues in a transactional or regulated environment.
1+ years of experience in documenting cases, service requests, and client communications in real time.
1+ years of experience in using Microsoft Office applications, including Excel, Outlook, and Word.
1+ years of experience in working with service level metrics, queue management tools, or workforce systems.
Experience that would be great to have:
Experience supporting financial services, payments, banking, or fintech products.
Experience with knowledge base platforms and structured case resolution workflows.
Experience handling escalated service issues that require coordination across operations and technology teams.
Post-secondary education in business, administration, or a related field.

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.
This role requires flexibility to work overtime

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range:

$48,000.00-$60,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

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More about this job

Responsibilities

The Client Service Specialist provides Tier 2 support for product, billing, and account inquiries across various service channels. They are responsible for troubleshooting issues, documenting interactions in the CRM, and maintaining high-quality support delivery.

Requirements

Candidates must have at least 1 year of experience in client support, CRM platforms, and troubleshooting within a transactional or regulated environment. Proficiency in Microsoft Office and the ability to work on-site in Mississauga are required.

Skills

Client support
Customer service
CRM
Salesforce Service Cloud
Zendesk
Troubleshooting
Billing
Account management
Microsoft Office
Excel
Outlook
Word
Queue management
Workforce systems
Financial services
Fintech

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability
Emergency medical travel coverage

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Payments
Client Service
CRM
Salesforce Service Cloud
Zendesk
Billing
Account Management
Microsoft Office
Excel
Outlook
Word
Queue Management
Workforce Systems
Financial Services
Banking
Case Management
Service Level Metrics
Troubleshooting
Customer Satisfaction
Inbound Calls
Transaction Processing
Regulated Environment
On-site
Business Administration

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