Find work in Canada.

499,462 jobs across our Canadian network. How we count

Jobs in Canada

Email me new jobs Save this search

Added 14 hours ago
Director Health Services - Acute Care
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
Reporting to the Regional Lead - Acute Care & Chief Nursing Officer, the Director Health Services - Acute Care is responsible for providing leadership within their assigned area of…
Added 14 hours ago
Sales Representative - Uniform
Cintas
Kawartha Lakes, ON · Lindsay, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 14 hours ago
Licensed Practical Nurse - Long Term Care
Nova Scotia Health and IWK Health
Windsor, NS
Graduate of a recognized Licensed Practical Nursing Program
Added 14 hours ago
Consultant - Public Health Early Years
Nova Scotia Health and IWK Health
Sydney, NS
Experience in planning, development and evaluation of public health programs, services and initiatives based on community assessments, data and best practice models for the early years.
Added 14 hours ago
FT
Service Writer/Inside Sales Representative
Fountain Tire
Terrace, BC
- Other
Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
Added 14 hours ago
NF
District Sales Manager - Calgary
Neo Financial
Calgary, AB
- Full-time
…within your district, including facilitating large-scale sales representative onboarding sessions during mall launches and delivering ongoing company and product training to both Store…
Added 14 hours ago
Studio Coach - Carbonear, NL
Weight Watchers
Burnaby, BC
…Weight Watchers is the most studied commercial weight management program in the world, delivered through its No. 1 U.S. doctor-recommended weight-loss program. Its holistic, personalized…
Added 15 hours ago
R|
Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Orthopaedic Trauma research / Department of Orthopaedic Surgery / Surgical and Interventional Sciences Program
Added 15 hours ago
CO
Casual Personal Trainer - Program Representative - ᐱᓕᕆᐊᒧᑦ ᑭᒡᒐᖅᑐᐃᔨ – ᐃᒻᒥᒧᑦ ᐃᖃᐃᓕᓴᐃᑎᑦᑎᔨ
City of Iqaluit
Iqaluit, NU
- Part-time
Reporting to the Fitness Centre Coordinator, the Program Representative – Personal Trainer provides individualized one-on-one fitness training to clients with a wide range of ages,…
Added 15 hours ago
R
Weekend Assignment Producer (English Services) (On-Site)
Radio-Canada
Regina, SK
- Full-time
As a leader, you are naturally collaborative, skilled at navigating conflict and change, breaking down silos and developing a representative and inclusive culture.
Added 15 hours ago
C
Weekend Assignment Producer (English Services) (On-Site)
CBC/Radio-Canada
Regina, SK · Saskatoon, SK
- Full-time
As a leader, you are naturally collaborative, skilled at navigating conflict and change, breaking down silos and developing a representative and inclusive culture.
Added 15 hours ago
Office Administrative Assistant
HealthCareersInSask.ca
Battleford, SK
Job Description: Provides a wide range of administrative support and coordination of clerical/financial services to a variety of department(s) and/or program(s) and/or facility(ies).
Added 15 hours ago
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
Deliver clinical services in a way that ensures quality and safety for clients, staff, and stakeholders (includes adherence to program policies, procedures, and protocols).
Added 15 hours ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
…our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week…
Added 15 hours ago
CC
Sales Representative - Uniform
Cintas Canada
Kawartha Lakes, ON · Lindsay, ON
- Full-time
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 15 hours ago
F
Client Support Supervisor
Fiserv
Mississauga, ON
- Full-time
At Fiserv, we help clients move money and information with speed, security, and scale across payments and financial services. In this role, you will lead a contact center team that supports…
Added 15 hours ago
Clinical Nurse Educator - Public Health (Early Years)
Nova Scotia Health and IWK Health
Sydney, NS
…Clinical Nurse Educator demonstrates competency in practice, program design and implementation, monitoring and evaluation of education, leadership and professional practice. The Clinical…
Added 15 hours ago
Renal Assistant - Renal Dialysis
Nova Scotia Health and IWK Health
Sydney, NS
Reporting to the Renal Program Manager and working under the direction of a Registered Nurse or delegate, the Renal Assistant is responsible for assisting nursing staff with set up and…
Added 15 hours ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
…our employees. This position is eligible for the Hybrid Work Program, with a minimum requirement of three (3) days per week…
Added 15 hours ago
HR
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
- Full-time
Deliver clinical services in a way that ensures quality and safety for clients, staff, and stakeholders (includes adherence to program policies, procedures, and protocols).
Added 15 hours ago
B
Mine Trainer
Brunel
SK · Saskatchewan, Canada
- $98,600 to $127,600 CAD / year
- Full-time
Deliver practical and classroom-based training, including modules under the MLTSD Underground Hard Rock Miner Common Core Program #770010.
Added 15 hours ago
Word/Data Processing Clerk II - Employee Development Division Clerk
City of Edmonton
AB
The Edmonton Police Service requires a self-motivated individual to provide clerical support services for Employee Development Division.
Added 16 hours ago
Sales Support Coordinator
Enercare
Toronto, ON
…Management Consultants and are well versed in all the products and services offered by the company. The ability to show flexibility and a strong sense of organization are a must as the…
Added 16 hours ago
DW
Administrative Coordinator
Dying With Dignity Canada
Toronto, ON
- Full-time
Deliver high quality, relevant programs and services: DWDC will provide information, education, and support to individuals, families, and clinicians across Canada
Added 16 hours ago
AA
Store Driver
Advance Auto Parts
Brampton, ON
- $16.8 to $20.15 CAD / hour
- Part-time
Engage with walk-in customers to understand their needs and recommend appropriate parts or services

Fiserv

Client Support Supervisor

Mississauga, ON, Canada

$62,400.00-$78,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,400.00-$78,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Support Supervisor

About this role:

At Fiserv, we help clients move money and information with speed, security, and scale across payments and financial services. In this role, you will lead a contact center team that supports client account inquiries, merchant processing questions, and solution-related service needs. You will help drive consistent service delivery, timely issue resolution, and a positive client experience while supporting operational performance and continuous improvement.

What you’ll do:

Supervise day-to-day activities of a team of Client Service Specialists supporting client inquiries, merchant processing questions, and solution-related requests.
Coordinate daily workloads, queue coverage, and team priorities to support service levels and response time expectations.
Provide guidance on service procedures, client requests, and complex issues, and serve as a first point of escalation when appropriate.
Monitor team performance metrics, reporting, and service trends to identify gaps and reinforce operational expectations.
Deliver coaching, quality feedback, and regular check-ins to support performance, training, and adherence to established procedures.
Partner with Client Services, Operations, and cross-functional teams to resolve client concerns and improve service consistency.
Support onboarding, training, and knowledge sharing across products, processes, and standard operating procedures.
Identify recurring service issues, recommend process improvements, and support implementation of approved updates.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

7+ years of experience in contact centre operations, client support, or customer service environments.
7+ years of experience in supervising teams, assigning work, and managing daily service delivery in a fast-paced environment.
5+ years of experience in payment processing, merchant services, or account support operations.
5+ years of experience in workflow management, queue management, and performance reporting systems.
4+ years of experience in KPI tracking, service-level monitoring, and quality assurance processes.
4+ years of experience in escalated issue resolution, documentation controls, and adherence to standard operating procedures.
4+ years of experience in training support, onboarding coordination, and process improvement initiatives.
4+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Postsecondary diploma or degree in business, operations, or a related field.
Experience supporting SMB onboarding, merchant activation, or client implementation activities.
Familiarity with workforce management practices, client satisfaction measures, and audit-related controls.
Knowledge of Fiserv products, services, and internal operational processes.
Bilingual proficiency in English and French preferred.

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range:

$62,400.00-$78,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

Supervise the day-to-day activities of a contact center team to ensure consistent service delivery and timely issue resolution. Coordinate team workloads, monitor performance metrics, and provide coaching to support operational goals and client satisfaction.

Requirements

Requires 7+ years of experience in contact center operations and team supervision, along with 5+ years in payment processing or merchant services. Candidates must be legally authorized to work in Canada and possess strong skills in workflow management and performance reporting.

Skills

Team supervision
Contact center operations
Client support
Merchant services
Payment processing
Workflow management
Queue management
Performance reporting
KPI tracking
Quality assurance
Escalated issue resolution
Standard operating procedures
Training support
Process improvement
Onboarding coordination
Client account inquiries

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Payments
Contact Center
Merchant Processing
Client Services
Operations
Workflow Management
Queue Management
Performance Metrics
KPI Tracking
Quality Assurance
SOP
Onboarding
Process Improvement
SMB
Merchant Activation
Audit Controls
Fiserv
Financial Services
Team Leadership
Escalation Management
Coaching
Reporting
Service Levels
Account Support

Report this job