Find work in Canada.

493,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 4 mins ago
W
Inside Sales Representative- Bearings, Power Transmission
Wajax
Timmins, ON
- Full-time
We are seeking a results-driven and customer-focused Inside Sales Representative to join our growing team. In this role, you will act as the primary point of contact for inbound inquiries,…
Added 4 mins ago
Simulator Qualification Coordinator
FlightSafety International
Toronto, ON · Downsview, ON
Exhibit understanding of the representative aircraft systems that support the Simulator cockpit indications. Exhibit advanced knowledge of specific aircraft systems.
Added 4 mins ago
KC
Technical Sales Representative (Entry Level)
KEYENCE CANADA INC.
Windsor, ON
- Full-time
…providing the most professional and consultative sales and support across a wide variety of…
Added 20 mins ago
Service Technician
Swish Group of Companies
Winnipeg, MB
…post-delivery inspections, customer training, and general technical support related to equipment performance and…
Added 20 mins ago
H
Health Educator Staff
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
…implementation, evaluation, and community engagement activities that support chronic disease management initiatives. Working collaboratively with the Primary Health Care team and community…
Added 20 mins ago
JT
Inside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Loves to work cross functionally with the field sales team
Added 20 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 20 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
As an Outside Sales Representative, you'll be the frontline force driving revenue growth by identifying opportunities, challenging customer assumptions, and delivering tailored solutions…
Added 20 mins ago
JT
Inside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Loves to work cross functionally with the field sales team
Added 20 mins ago
JT
Inside Sales Representative
JM Test Systems
AB · Edmonton, AB
- Full-time
Loves to work cross functionally with the field sales team
Added 20 mins ago
MU
IT Infrastructure Analyst
McMaster University
Hamilton, ON
- Contract
…dedicated to delivering innovative technology and computing support. HMC partners with faculty, staff, and students to enhance teaching, research, and administrative activities through…
Added 20 mins ago
CC
Director, Leadership Giving
Canadian Cancer Society
Vancouver, BC
- Full-time
…invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a…
Added 35 mins ago
H
Nurse B - Chronic Disease Nurse Educator
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
The Chronic Disease Nurse Educator integrates nursing knowledge, skills, and teaching principles to support healthy lifestyle choices and provide chronic disease prevention, education, and…
Added 1 hour ago
MC
Supply Chain & Customer Service Coordinator
Magnera Corporation
North Bay, ON
- Full-time
…customer order fulfillment activities and providing administrative support across supply chain operations. The role, with responsibilities and/or related exposures, serves as key support…
Added 1 hour ago
BT
Arborist Climber
Bartlett Tree Experts
Burnaby, BC
- Other
Perform all required ground, climbing, and aerial lift duties in support of specific job assignments, as directed by crew leader
Added 1 hour ago
BT
Arborist Climber
Bartlett Tree Experts
Kelowna, BC
- Other
Perform all required ground, climbing, and aerial lift duties in support of specific job assignments, as directed by crew leader
Added 1 hour ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and for…
Added 1 hour ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
WELL Health Diagnostic Centres is looking for a skilled Patient Care Representative who will be responsible for the first impression when patients enter the clinic and for…
Added 1 hour ago
A
Migraine, Primary Care Representative - Quebec (13-Month Contract)
AbbVie
Levis, QC
- Full-time
Our Sales Representatives develop robust business plans to execute brand strategy and tactics in the field, deliver sales performance and effectively build strong customer relationships and…
Added 1 hour ago
IL
Technical Sales Representative – LED Display & AV Solutions
Inno-Leader LED Technology Ltd.
Vancouver, BC
- $65,000 to $80,000 CAD / year
- Full-time
We provide end-to-end solutions, from product consultation and system design to installation and after-sales support.
Added 1 hour ago
BS
Outside Sales Representative – Building Systems
Bond Securcom Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Bond Securcom is seeking an experienced Outside Sales Representative to drive business development, generate new commercial opportunities, and build long-term client relationships…
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
Montreal, QC · Caisse Desjardins de Lachine
- Full-time
…person for your team at the caisse. You use your expertise to support the financial empowerment of members and clients and to balance member/client satisfaction, business objectives,…
Added 1 hour ago
UI
Business Development Representative
Util-Assist Inc.
Newmarket, ON · Toronto, ON
- Full-time
We are seeking a skilled Business Development Representative to join our growing Business Development team! The Business Development Representative is an early-career role focused on…
Added 1 hour ago
I(
IT Service Desk Representative
ICBC (Insurance Corporation of British Columbia)
Victoria, BC
- Full-time
As an IT Service Desk Representative, you will provide support over the phone, resolution on technical issuesand process technology requests:
Added 1 hour ago
Consultant, Continuous Improvement
Nova Scotia Health and IWK Health
Halifax, NS
…Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for…

Fiserv

Client Support Supervisor

Mississauga, ON, Canada

$62,400.00-$78,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,400.00-$78,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Support Supervisor

About this role:

At Fiserv, we help clients move money and information with speed, security, and scale across payments and financial services. In this role, you will lead a contact center team that supports client account inquiries, merchant processing questions, and solution-related service needs. You will help drive consistent service delivery, timely issue resolution, and a positive client experience while supporting operational performance and continuous improvement.

What you’ll do:

Supervise day-to-day activities of a team of Client Service Specialists supporting client inquiries, merchant processing questions, and solution-related requests.
Coordinate daily workloads, queue coverage, and team priorities to support service levels and response time expectations.
Provide guidance on service procedures, client requests, and complex issues, and serve as a first point of escalation when appropriate.
Monitor team performance metrics, reporting, and service trends to identify gaps and reinforce operational expectations.
Deliver coaching, quality feedback, and regular check-ins to support performance, training, and adherence to established procedures.
Partner with Client Services, Operations, and cross-functional teams to resolve client concerns and improve service consistency.
Support onboarding, training, and knowledge sharing across products, processes, and standard operating procedures.
Identify recurring service issues, recommend process improvements, and support implementation of approved updates.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

7+ years of experience in contact centre operations, client support, or customer service environments.
7+ years of experience in supervising teams, assigning work, and managing daily service delivery in a fast-paced environment.
5+ years of experience in payment processing, merchant services, or account support operations.
5+ years of experience in workflow management, queue management, and performance reporting systems.
4+ years of experience in KPI tracking, service-level monitoring, and quality assurance processes.
4+ years of experience in escalated issue resolution, documentation controls, and adherence to standard operating procedures.
4+ years of experience in training support, onboarding coordination, and process improvement initiatives.
4+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Postsecondary diploma or degree in business, operations, or a related field.
Experience supporting SMB onboarding, merchant activation, or client implementation activities.
Familiarity with workforce management practices, client satisfaction measures, and audit-related controls.
Knowledge of Fiserv products, services, and internal operational processes.
Bilingual proficiency in English and French preferred.

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range:

$62,400.00-$78,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

Supervise the day-to-day activities of a contact center team to ensure consistent service delivery and timely issue resolution. Coordinate team workloads, monitor performance metrics, and provide coaching to support operational goals and client satisfaction.

Requirements

Requires 7+ years of experience in contact center operations and team supervision, along with 5+ years in payment processing or merchant services. Candidates must be legally authorized to work in Canada and possess strong skills in workflow management and performance reporting.

Skills

Team supervision
Contact center operations
Client support
Merchant services
Payment processing
Workflow management
Queue management
Performance reporting
KPI tracking
Quality assurance
Escalated issue resolution
Standard operating procedures
Training support
Process improvement
Onboarding coordination
Client account inquiries

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Payments
Contact Center
Merchant Processing
Client Services
Operations
Workflow Management
Queue Management
Performance Metrics
KPI Tracking
Quality Assurance
SOP
Onboarding
Process Improvement
SMB
Merchant Activation
Audit Controls
Fiserv
Financial Services
Team Leadership
Escalation Management
Coaching
Reporting
Service Levels
Account Support

Report this job