Find work in Canada.

493,559 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 20 mins ago
AG
Coordinator, Logistics and Camp
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
…services. You will work closely with the Reservations Agent, the Supervisor, Logistics and Camp Administration, internal departments, senior management, and external contractors to maintain…
Added 20 mins ago
TM
Security Guard
The Mustard SEED Society
Saskatoon, SK
- Part-time
Assess client’s level of intoxication, risk factors, immediate needs and vulnerabilities and then inform supervisor of any concerns
Added 35 mins ago
D
Supervisor, Environmental, H&S and Quality
DCM
Calgary, AB
- Full-time
Position: Supervisor, Environmental, Health & Safety and Quality
Added 35 mins ago
H
Building Maintenance Technician
HomeSpace
Calgary, AB
- Full-time
Reports To: Maintenance Supervisor of Operations
Added 35 mins ago
CS
Retail Supervisor
Columbia Sportswear Company
Dartmouth, NS
- Full-time
As a Retail Supervisor, you will be a member of the Store Leadership Team and responsible for providing leadership and direction to diverse associate-level team members in an assigned area…
Added 50 mins ago
KL
Registered Practical Nurse - Casual
Kindera Living
Hagersville, ON
- Part-time
Development and modification of the care plans in response to residents’ change in status
Added 50 mins ago
AP
Registered Nurse - Casual
Anson Place Care Centre
Hagersville, ON
- Part-time
Development and modification of the care plans in response to residents’ individualized health care needs and change in health care status
Added 1 hour ago
CM
Farm Tractor Operators - SNOW REMOVAL - 24/7 Availability
Clintar Markham, ON
Newmarket, ON
- $30 to $35 CAD / hour
- Part-time
Report equipment malfunctions, hazards, property damage, and safety concerns promptly to your Winter Supervisor
Added 1 hour ago
CM
Farm Tractor Operators - SNOW REMOVAL - 24/7 Availability
Clintar Markham, ON
Ajax, ON
- $30 to $35 CAD / hour
- Part-time
Report equipment malfunctions, hazards, property damage, and safety concerns promptly to your Winter Supervisor
Added 1 hour ago
F
Webber - Road Technician - Infrastructure Management
Ferrovial
Kingston, ON · CAN - Webber - Infra - Kingston
- Full-time
…vegetation, etc.) per standards in the contract and as directed by…
Added 2 hours ago
EC
Maintenance Rep FT
EHN Canada
Saskatoon, SK
- $21 to $23 CAD / hour
- Full-time
Performs other duties as assigned by Supervisor.
Added 2 hours ago
CO
Emergency Communications Officer
City of Grande Prairie
Grande Prairie, AB
- Part-time
The standard workweek is 21 hours, with the specific schedule determined by the immediate supervisor. You will be required to complete shiftwork, including days, evenings, weekends, and…
Added 2 hours ago
EC
Licensed Practical Nurse (LPN) FT
EHN Canada
Saskatoon, SK
- $30 to $36 CAD / hour
- Full-time
Perform other duties as outlined on shift duty lists and as assigned by the Nursing Supervisor.
Added 2 hours ago
A
Heavy Duty Fleet Mechanic
ATCO
Calgary, AB
- Full-time
Reporting to the Supervisor, Fleet and the Team Lead, the Heavy Equipment Technician is responsible for maintaining, diagnosing, and repairing a variety of vehicles and equipment. This role…
Added 2 hours ago
OP
Crime Intelligence Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Supervisor Title: Supervisor Operational Intelligence Analysis
Added 2 hours ago
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
Reporting to the Supervisor, Immunization Services, within the Community Health Services Division, the Public Health Nurse will be part of a team responsible for the delivery of…
Added 2 hours ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 3 hours ago
F
Client Support Supervisor
Fiserv
Mississauga, ON
- Full-time
Coordinate daily workloads, queue coverage, and team priorities to support service levels and response time expectations.
Added 3 hours ago
HR
Supervisor, Collection Operations (Waste Management)
Halton Region
Oakville, ON
- Full-time
Reporting to the Manager, Collection Operations, the Supervisor, Collection Operations for leading the day-to-day delivery of solid waste collection operations programs and services. The…
Added 3 hours ago
HR
Public Health Nurse (Immunization Services)
Halton Region
Oakville, ON
- Full-time
Reporting to the Supervisor, Immunization Services, within the Community Health Services Division, the Public Health Nurse will be part of a team responsible for the delivery of…
Added 3 hours ago
TO
Registered Nurse RN- Nurse Manager- Part time N shift
THE ONEILL CENTRE
Hamilton, ON
- Part-time
Development and modification of the care plans in response to residents’ individualized health care needs and change in health care status
Added 3 hours ago
Licensed Practical Nurse (PWLPR)
Connecting Care (2000) Inc.
Peace River, AB
Leads the response to all emergency codes, medical and nonmedical incidents within the community.
Added 3 hours ago
Health Care Aide PWLPR
Connecting Care (2000) Inc.
Peace River, AB
Actively participates in the response to all emergency codes, medical and nonmedical incidents within the community and provides feedback and documentation as needed.
Added 3 hours ago
GO
Operation Worker I
Government of New Brunswick
Lamèque, NB
- Full-time
Reporting to the Highway Supervisor, the successful candidate will be responsible for the following:
Added 3 hours ago
CV
Security Guard
Commissionaires Victoria, The Islands And Yukon
Duncan, BC
- $20.5 to $21 CAD / hour
- Part-time

Fiserv

Client Support Supervisor

Mississauga, ON, Canada

$62,400.00-$78,000.00 · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $62,400.00-$78,000.00
Job type: Full-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Client Support Supervisor

About this role:

At Fiserv, we help clients move money and information with speed, security, and scale across payments and financial services. In this role, you will lead a contact center team that supports client account inquiries, merchant processing questions, and solution-related service needs. You will help drive consistent service delivery, timely issue resolution, and a positive client experience while supporting operational performance and continuous improvement.

What you’ll do:

Supervise day-to-day activities of a team of Client Service Specialists supporting client inquiries, merchant processing questions, and solution-related requests.
Coordinate daily workloads, queue coverage, and team priorities to support service levels and response time expectations.
Provide guidance on service procedures, client requests, and complex issues, and serve as a first point of escalation when appropriate.
Monitor team performance metrics, reporting, and service trends to identify gaps and reinforce operational expectations.
Deliver coaching, quality feedback, and regular check-ins to support performance, training, and adherence to established procedures.
Partner with Client Services, Operations, and cross-functional teams to resolve client concerns and improve service consistency.
Support onboarding, training, and knowledge sharing across products, processes, and standard operating procedures.
Identify recurring service issues, recommend process improvements, and support implementation of approved updates.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you’ll need to have:

7+ years of experience in contact centre operations, client support, or customer service environments.
7+ years of experience in supervising teams, assigning work, and managing daily service delivery in a fast-paced environment.
5+ years of experience in payment processing, merchant services, or account support operations.
5+ years of experience in workflow management, queue management, and performance reporting systems.
4+ years of experience in KPI tracking, service-level monitoring, and quality assurance processes.
4+ years of experience in escalated issue resolution, documentation controls, and adherence to standard operating procedures.
4+ years of experience in training support, onboarding coordination, and process improvement initiatives.
4+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

Postsecondary diploma or degree in business, operations, or a related field.
Experience supporting SMB onboarding, merchant activation, or client implementation activities.
Familiarity with workforce management practices, client satisfaction measures, and audit-related controls.
Knowledge of Fiserv products, services, and internal operational processes.
Bilingual proficiency in English and French preferred.

How you’ll work:

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires the use of a computer and audio equipment.

Sponsorship:

Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits at Fiserv:

Fuel Your Life wellness program with activities and rewards to support total well-being
Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
Recognition through Living Proof, with points redeemable for merchandise and gift cards
Eight Employee Resource Groups to build connection and inclusion
RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
Comprehensive extended health care and vision benefits, plus dental coverage
Company-paid Basic Life and AD&D, with optional life and AD&D coverage available
Company-paid Short-Term Disability and Long-Term Disability income protection
Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range:

$62,400.00-$78,000.00

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Apply About employer

More about this job

Responsibilities

Supervise the day-to-day activities of a contact center team to ensure consistent service delivery and timely issue resolution. Coordinate team workloads, monitor performance metrics, and provide coaching to support operational goals and client satisfaction.

Requirements

Requires 7+ years of experience in contact center operations and team supervision, along with 5+ years in payment processing or merchant services. Candidates must be legally authorized to work in Canada and possess strong skills in workflow management and performance reporting.

Skills

Team supervision
Contact center operations
Client support
Merchant services
Payment processing
Workflow management
Queue management
Performance reporting
KPI tracking
Quality assurance
Escalated issue resolution
Standard operating procedures
Training support
Process improvement
Onboarding coordination
Client account inquiries

Benefits

Wellness program
Paid statutory holidays
Paid vacation
Paid sick time
Employee assistance program
Recognition program
Employee resource groups
RRSP with company match
Non-registered savings plan
Employee stock purchase plan
Extended health care
Vision benefits
Dental coverage
Basic life insurance
AD&D insurance
Short-term disability
Long-term disability

Visa sponsorship

Not detected in the job text

Keywords

Fintech
Payments
Contact Center
Merchant Processing
Client Services
Operations
Workflow Management
Queue Management
Performance Metrics
KPI Tracking
Quality Assurance
SOP
Onboarding
Process Improvement
SMB
Merchant Activation
Audit Controls
Fiserv
Financial Services
Team Leadership
Escalation Management
Coaching
Reporting
Service Levels
Account Support

Report this job