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Added 7 mins ago
Bilingual Business Development Representative
DHL Express (Canada), Ltd.
Montreal, QC · Lachine, Quebec
DHL Express is a global logistics company founded in 1969 in San Francisco, California. Since then, we have grown to become one of the largest and most recognizable logistics companies in…
Added 7 mins ago
TP
Business Development Manager - Mining
Trycewell Partners Inc.
Vancouver, BC
- Full-time
Lead pursuits for light and heavy civil, earthworks and mine civil, tailings and water management, site services, and reclamation and closure
Added 7 mins ago
D
Data Scientist, International
DoorDash
Toronto, ON
- Full-time
…decision-making using Advanced Analytics approaches, as we expand our logistics platform across the globe. Data Scientists at DoorDash work to uncover insights and turn them into actionable…
Added 7 mins ago
M
Procurement Specialist
Multy
Vaughan, ON
- $85,000 to $100,000 CAD / year
- Full-time
Contract Support & Negotiations: Assist in commercial negotiations with vendors for standard pricing, lead times, payment terms, and volume tiering; execute day-to-day spot-buys for…
Added 7 mins ago
G
Tool Crib Attendant, Maintenance
Glencore
Elkford, BC
- Full-time
Reporting to the S enior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 7 mins ago
LH
Marketing & Business Development Coordinator
LD Human Resources
Vaughan, ON
- Full-time
…a professional services environment. This is not a sales or lead-generation role; the business development focus is on nurturing our existing networking relationships and planning our event…
Added 7 mins ago
M
Cyber Incident Response Commander | CERT / SOC
Mantu
Montreal, QC
- Full-time
Amaris Consulting is looking for a Cyber Incident Response Commander to join the CERT of a global transport and logistics organisation.
Added 22 mins ago
Warehouse Specialist - Reach Forklift Operator
Imperial Brady
Delta, BC
Report any discrepancies to the Lead Hand and/or Warehouse Supervisor.
Added 22 mins ago
Warehouse Leadhand Kitchener
Tepperman's
Kitchener, ON
Lead the Charge: Be the Guiding Hand for Our Team's Success!
Added 22 mins ago
U
Collingwood Driver Helper
UPS
Owen Sound, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
U
Port Elgin Driver Helper
UPS
Owen Sound, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
U
Collingwood Driver Helper
UPS
Owen Sound, ON
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 22 mins ago
CH
Route Driver/Service Rep (Class DZ)
Clean Harbors
Brampton, ON
- Full-time
Added 22 mins ago
IH
Production Lead - Day Shift
Innovative Heating Technologies
MB · Oak Bluff, Manitoba
- Full-time
The Production Lead is a key player in coordinating day-to-day production activities and providing direct leadership to employees on the production floor. Reporting directly to the…
Added 22 mins ago
ZL
Aerospace Quality Engineer
Zapnix LLC
Montreal, QC
- Full-time
Lead structured root cause analysis of delivery performance drivers using existing data sources and cross-functional working sessions
Added 22 mins ago
C
Senior Supply Chain Analyst & Planning Lead
Cryopak
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Cryopak Industries is looking for a Senior Supply Chain Analyst & Planning Lead to support and optimize our manufacturing planning activities, including MRP, materials planning, inventory…
Added 37 mins ago
GT
Technical Procurement Specialist
GeoSpectrum Technologies, Inc
Port Coquitlam, BC
- Full-time
Lead procurement for projects and large multi-year programs by obtaining quotes for specialized items, create purchase requests, generate and update purchase orders, and identify shortages…
Added 37 mins ago
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…
Added 37 mins ago
A
Warehouse Director
Agropur
Boisbriand, QC
- Full-time
Agropur is looking for a Warehouse Director to lead its new automated distribution centre located in Boisbriand.
Added 37 mins ago
A
Quality Assurance Specialist
Agropur
Boisbriand, QC · Longueuil, QC
- Full-time
Lead the HACCP program and adapt risk assessments and control measures as operations, technologies and processes evolve.
Added 37 mins ago
I
Lead Hand
Intelcom
AB · Edmonton
- Part-time
…continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 37 mins ago
Business Operations Manager
Cooke Inc.
Stellarton, NS
…Nova Scotia. Reporting to the Senior Vice President of Global Logistics and Transportation, this role will lead our Administration team and play an important part in supporting the…
Added 52 mins ago
Senior Estimator, Pacific Link (Contract)
Trans Mountain
Calgary, AB
Work with Engineering and Construction teams to translate technical definition, constructability, sequencing, logistics, temporary works, site access and field execution requirements into…
Added 52 mins ago
HL
Warehouse Operations Supervisor, 2nd Shift (evenings)
High Liner Foods
Lunenburg, NS
- Full-time
Do the Right Thing – We lead with integrity, act responsibly, and make choices that support our people, our partners, and our planet. .
Added 52 mins ago
EV
Tool Crib Attendant, Maintenance
Elk Valley Resources
Elkford, BC
- Full-time
Reporting to the Senior lead, Maintenance , the Tool Crib Attendant, Maintenance is responsible for the coordination of materials and tooling to support the successful execution of all…

fishRecruit Inc.

Ecommerce Operations Specialist

Toronto, ON, Canada
North York, ON, Canada

$47,000 to $50,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $47,000 to $50,000 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Experience: 1–2 years of experience in e-commerce, online retail, marketplace administration, or a similar operational role.
Posting language: English
Posted: Nov 4, 2026

Original job description

Our client is looking for a detail-oriented and resourceful E-commerce Operations Specialist to support the daily operations of their online sales channels, primarily Amazon and Shopify.

This is a hands-on role focused on maintaining accurate product listings, coordinating order-related activities, responding to customer inquiries, and ensuring our e-commerce operations run efficiently.

The ideal candidate is organized, comfortable working across multiple systems, and enjoys solving problems. You'll work closely with our E-commerce Lead and internal teams to help keep products available, listings accurate, and customer issues resolved.

Key Responsibilities

1. Product Listings & Catalog Management

Create, upload, and maintain product listings on Amazon Seller Central and Shopify.
Update product titles, descriptions, keywords, images, pricing, and attributes using approved information.
Maintain product variations, SKUs, and catalog accuracy.
Review listing quality notifications and complete routine updates.
Identify missing or inconsistent product information and coordinate corrections with internal teams.
Support basic listing optimization using established guidelines and templates.

2. Amazon Account Maintenance

Monitor Amazon Seller Central for listing issues, suppressed products, and account notifications.
Assist with resolving deactivated listings and routine compliance requests.
Collect and submit approved product documentation, testing reports, and images as required.
Track outstanding issues and escalate unresolved or complex cases.
Maintain accurate records of listing status and corrective actions.

3. Customer Service & Order Support

Respond to customer inquiries through Amazon, Shopify, and customer service email.
Assist with returns, refunds, exchanges, and delivery-related issues according to company policies.
Monitor outstanding orders and coordinate with shipping and warehouse teams to resolve delays.
Escalate unusual customer issues or recurring fulfillment problems.
Maintain professional and timely customer communications.

4. Inventory & Fulfillment Coordination

Monitor inventory availability across online sales channels.
Identify low-stock, out-of-stock, or incorrectly listed products.
Assist with FBA and FBM shipment preparation, documentation, and tracking.
Coordinate routine inventory and fulfillment updates with the E-commerce Lead and warehouse teams.
Flag inventory discrepancies and shipping delays.

5. Reporting & Administrative Support

Update and maintain e-commerce trackers and operational reports.
Assist with collecting sales, inventory, listing, and order information.
Maintain organized product documentation and digital files.
Identify repetitive administrative tasks that could be simplified or automated.
Support other day-to-day e-commerce activities as assigned.

Qualifications

Required

1–2 years of experience in e-commerce, online retail, marketplace administration, or a similar operational role.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Excel and general computer applications.
Ability to manage multiple tasks, follow established procedures, and meet deadlines.
Strong written communication and customer service skills.
Comfortable learning new systems and troubleshooting routine issues.
Ability to work independently while collaborating with multiple departments.

Preferred

Experience with Amazon Seller Central or Shopify.
Familiarity with product listings, SKUs, variations, and inventory management.
Experience with ShipStation or similar shipping software.
Basic understanding of e-commerce product keywords and listing optimization.
Experience using AI tools to assist with repetitive administrative tasks.

What Success Looks Like

Product listings are accurate, complete, and maintained consistently.
Customer inquiries and returns are handled promptly.
Listing issues and compliance requests are identified and tracked.
Inventory and fulfillment issues are escalated before they become significant problems.
Operational records and reporting are current and reliable.
The E-commerce Lead has more time to focus on sales performance, product planning, and channel improvements.

What They Offer

Annual salary of $47,000–$50,000 CAD.
Opportunity to develop practical experience across Amazon, Shopify, and e-commerce operations.
Exposure to licensed sports merchandise, consumer products, and online retail.
A collaborative team environment with opportunities to expand responsibilities as the business grows.

All applications are reviewed by real people - we do not use AI or automated screening tools in our recruitment process.

Apply About employer

More about this job

Responsibilities

Maintain accurate product listings and Amazon account records, respond to customer inquiries, support orders and returns, and coordinate inventory and fulfillment activities across Amazon and Shopify. Keep operational trackers and documentation current, identify issues, and escalate problems to the appropriate internal teams.

Requirements

Requires 1–2 years of experience in e-commerce, online retail, marketplace administration, or a similar operational role, along with strong organizational, communication, and customer service skills. Candidates should be proficient in Excel, able to manage multiple tasks and troubleshoot routine issues, and comfortable working independently and across teams; Amazon Seller Central, Shopify, shipping software, and listing optimization experience are preferred.

Skills

E-Commerce Operations
Amazon Seller Central
Shopify
Product Listing Management
Catalog Management
Inventory Management
Customer Service
Order Support
Microsoft Excel
Written Communication
Organization
Attention To Detail
Problem-Solving
Shipping Coordination
Reporting
AI Tools

Benefits

Opportunity To Develop Practical E-Commerce Experience
Exposure To Licensed Sports Merchandise, Consumer Products, And Online Retail
Opportunities To Expand Responsibilities

Visa sponsorship

Not detected in the job text

Keywords

E-Commerce
Amazon Seller Central
Shopify
Microsoft Excel
ShipStation
Product Listings
Catalog Management
Product Variations
SKUs
Listing Optimization
Account Maintenance
Compliance Requests
Customer Service
Returns
Refunds
Order Support
Inventory Management
Fulfillment
FBA
FBM
Shipping Coordination
Operational Reporting
Product Documentation
Customer Communications
AI Tools
Online Retail

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