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Added 2 months ago
Director, Wealth Management Technology
Scotiabank
Toronto, ON
…teams who are responsible for working with cross-functional development teams and business stakeholders to define and implement business strategies, product roadmaps, service offerings and…
Added 3 months ago
P
Sr Account Executive
Prophix
Remote, Canada
- Full-time
- Remote
…confidence through Prophix One™, our Financial Performance Platform. We bring planning, reporting, and automation together so people can focus on higher-value work instead of repetitive…
Added 3 months ago
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Senior AI Data Developer
Ubisoft
Montreal, QC
- Full-time
Lead the design, implementation, and maintenance of data transportation processes required by Data Scientists.
Added 3 months ago
MH
Senior Manager, Marketing Product Technology
Mattamy Homes
Canada
- Full-time
Accountable for improving key digital experience metrics including engagement, lead generation, conversion, search visibility, customer adoption, and platform performance.
Added 2 months ago
Manager, Cloud Application Services
Sonova AG
Kitchener, ON
Sonova is seeking a Manager, Cloud Application Services to lead the Cloud Application Services team and support the reliable delivery of cloud backend capabilities, platform services, and…
Added 3 months ago
V
Business Development Representative
Verlo
St. John's, NL
- Full-time
We're helping advisory firms replace fragmented software and manual processes with one AI-powered platform that simplifies how they run their business.
Added 3 months ago
UX Manager
Wenco (a Hitachi Construction Machinery subsidiary)
Richmond, BC
Months 6–12: Lead design on the new platform project through its first major release. Mature the design system through real product use. Grow the team. Make the case for further UX…
Added 3 months ago
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Client Implementations Consultant
FISPAN
Vancouver, BC
- Full-time
…access banking services through their preferred ERP / accounting…
Added 3 months ago
S
Senior DevOps Engineer
ShyftLabs
Toronto, ON
- Full-time
Personally design, build, and operate the cloud infrastructure, CI/CD pipelines, and underlying platform that our production, QA, and development environments run on.
Added 2 months ago
C
Senior Product Designer, Insights and Reporting
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
You will be responsible for shaping the product vision alongside Product Management and Engineering. You will lead the end-to-end design process - from strategic discovery and framing to…
Added 3 months ago
NC
Architect, Enterprise Integration & Data Connectivity
Northleaf Capital Partners
Toronto, ON
- Full-time
Lead the evaluation and adoption of modern technologies, including AI-assisted development, automation, within the firm's integration and data ecosystem.
Added 1 month ago
Lead Developer, Embedded Engineering
Geotab
Oakville, ON · Waterloo, ON
Advocate for modular, reusable, hardware independent software/firmware development practices and adhere to test driven development principles.
Added 3 months ago
Application Developer
ERCO Worldwide
Mississauga, ON
…This individual will be responsible for full stack application development, reporting to the Application Development Team Lead of Information Technology. Responsible for the implementation…
Added 1 month ago
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Senior Software Engineer - Design Systems - Frontend
Faire
Toronto, ON
- Full-time
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale…
Added 1 month ago
F
Senior Software Engineer - Design Systems - Frontend
Faire
Kitchener, ON
- Full-time
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale…
Added 2 months ago
G
Développeur(euse) logiciel / Software Developer - Appliances Platform (Edge OS)
Genetec
Montreal, QC
- Full-time
Keep quality assurance in mind by following best practices related to automated testing and integrating them into the software development cycle
Added 3 months ago
T
Solutions Engineer (Post-Sales)
Ture
Toronto, ON
- Full-time
SQL, scripting, or light software-development experience.
Added 3 months ago
T
Senior Product Engineer
Ture
Toronto, ON
- Full-time
7+ years of professional software-development experience.
Added 3 months ago
T
Security & Compliance Operations Manager
Ture
Toronto, ON
- Full-time
We are building a platform for enterprise and public-sector customers that need strong controls, clear evidence, responsible data practices, and confidence in how their information is…
Added 3 months ago
T
Mid-Market Account Executive
Ture
Toronto, ON
- Full-time
Ture is building a more intelligent, measurable, and human approach to career transition and workforce development.
Added 3 months ago
T
Enterprise Customer Success Manager
Ture
Toronto, ON
- Full-time
Ture helps employers and public-sector organizations deliver measurable career-transition and workforce-development programs.
Added 1 month ago
Software Engineer (Integrations)
Helcim Inc
Calgary, AB
We are on the hunt for mid level Engineer to join our team! As a Software Engineer, it’s your job to recognize strengths and weaknesses where they exist, provide feedback, and challenge…
Added 5 months ago
M
Manager, Software Engineering - Identity Platform
Marqeta
Remote, Canada
- Full-time
- Remote
As Marqeta's Manager, Software Engineering within our Risk, Fraud and Disputes pod, you will lead the design, development, and execution of our Identity Platform. You will be responsible…
Added 2 months ago
M
Senior Security Engineer - Vulnerability & Data/SaaS Security
Marqeta
Remote, Canada
- Full-time
- Remote
Partner with cloud/platform engineering to remediate misconfigurations, enforce secure baselines (IAM, networking, storage, encryption), and reduce AWS account-level risk.
Added 5 months ago
M
Senior Manager, Network Operations
Marqeta
Remote, Canada
- Full-time
- Remote
As Marqeta’s Senior Manager, Network Operations, you will lead our Network Operations team through a critical infrastructure modernization initiative. This role combines strategic…

FISPAN

Client Implementations Consultant

Vancouver, BC, V6E 2E9, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jul 22, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities

Provide exceptional customer service experience by providing support for new FISPAN users in the implementation of FISPAN’s products
Develop strong and trusted relationships with customers throughout the implementation project
Become the technical subject matter expert (SME) for FISPAN’s products and services
Effectively and proactively troubleshoot errors occurring during the customer onboarding process
Respond to all internal and external stakeholder questions and concerns with a high level of professionalism
Collaborate with other departments, including Product, Development, DevOps, and Management, to build customer feedback loops and drive constant improvement.
Document customer communications and recurring technical issues to support product quality programs and product development
Contribute to Support Knowledge Base Articles and FAQ’s
Contribute to customer success initiatives when needed
Support more advanced initiatives such as Bank Success Ownership (BSO after 4-6 months, etc.)

What you Need

Two years experience in a customer or client facing role. (i.e. Customer Success)
Experience with implementing SaaS or similar products for large enterprise users is a bonus
Strong aptitude with an ability to learn new technologies quickly
Excellent written and verbal English proficiency
Self-motivated, confident, competitive, detailed-oriented, and big appetite for high achievement
Available to work flexible hours/shifts (as early as 5am PST), including on-call and Canadian statutory holidays
Superb customer service skills
Interested in technology and how money gets from point A to Point B.
A second language not necessary but is an asset
Someone who is wanting to make an opportunity their own
Looking for growth potential in the role and organization

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $55,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

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More about this job

Responsibilities

Provide exceptional support to new users during the implementation of FISPAN's products and act as a technical subject matter expert. Collaborate with internal departments to drive product improvement based on customer feedback and document technical issues.

Requirements

Requires at least two years of experience in a customer-facing role with a strong aptitude for learning new technologies. Candidates must have excellent English proficiency and be available for flexible shifts, including early mornings and holidays.

Skills

Customer Service
SaaS Implementation
Technical Troubleshooting
Stakeholder Management
Relationship Building
Technical Documentation
English Proficiency
Client Facing Communication
Product Support
Knowledge Base Contribution

Benefits

Semi-annual Bonus Plan
MacBook And Apple Equipment
Fitness Center Access
Family Leave Top-up Program
Work-From-Anywhere Policy
Catered Team Lunches
Extended Health And Dental Benefits
Paid Time Off
Savings And Retirement Plan Matching
Parenthood Top-up
Mentorship Programs
Leadership Series

Visa sponsorship

Not detected in the job text

Keywords

FinTech
Enterprise SaaS
ERP Banking
Embedded Finance
Customer Success
Onboarding
B2B
Technical Support
SME
DevOps
Knowledge Base
Financial Services
Corporate Banking

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