Jobs in Canada

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Added 1 month ago
TS
Resident Support Worker
The Salvation Army Canada and Bermuda Territory
Calgary, AB
- Part-time
Works with program team members to ensure best practices and efficient service delivery.
Added 1 month ago
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Staff Product Designer, Judiciary.
Clio
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 1 month ago
CI
Supervisor (Part Time)
Carters Inc.
Newmarket, ON
- Part-time
…little moments in their parenting journey. We’re looking for a leader who fosters a welcoming and inclusive environment, values and optimizes skills and talents, and continually educates…
Added 1 month ago
CI
Seasonal Associate
Carters Inc.
East Gwillimbury, ON · Newmarket, ON
- Part-time
…most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality - from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our…
Added 1 month ago
CA
Sales Manager
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
Are you a results-driven sales leader with a passion for developing people and driving performance? Ready to take the next step in your career with a dealership entering an exciting new…
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Product Manager, Payment Threat Intelligence
Mastercard
Toronto, ON
- Full-time
…Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity…
Added 1 month ago
Director, Community Partnerships
Government of Alberta
AB
Are you a strategic and collaborative leader with a passion for strengthening communities, fostering inclusion, and building meaningful partnerships? Join us in shaping initiatives that…
Added 1 month ago
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Intermediate Interior Designer
Stantec
Vancouver, BC
- Full-time
Stantec is a global leader in sustainable engineering, architecture, and environmental consulting. The diverse perspectives of our partners and interested parties drive us to think beyond…
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Operations Supervisor - 797 Remanufacturing
Finning
Red Deer, AB
- Full-time
Are you a proven leader with a passion for safety, operational excellence, and developing high-performing teams? Finning is seeking an Operations Supervisor to lead our 797 Remanufacturing…
Added 1 month ago
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gérant (e) de magasin, Dollard-des Ormeaux et environs, QC
Starbucks
Dollard-Des Ormeaux, QC · Pointe-Claire, QC
- $61,000 to $80,875 CAD / year
…customers and communities around the world. As a Starbucks leader, you are driven by a deep sense of responsibility. You are ambitious - never a mere spectator. You take steps to make…
Added 1 month ago
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Server, Full-Time (Parental Leave Contract | October 2026 - June 2027)
AccorHotel
Vancouver, BC
- Full-time
Generous perks - Enjoy discounted rates at over 5,800 Accor hotels worldwide through our Colleague Travel Discount Program* food & beverage discounts, transit reimbursement program for…
Added 1 month ago
GD
Technical Infrastructure Analyst, Junior
General Dynamics Missions System International
Calgary, AB
- $65,000 to $75,000 CAD / year
- Full-time
It is a requirement that General Dynamics Mission Systems-Canada be registered with the Canadian Controlled Goods program and that all of its workforce be security assessed. Successful…
Added 1 month ago
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Commercial Finance Business Partner
Tundra Technical Solutions
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
…commitment to global growth has set us apart as a visionary leader in talent recruitment and total talent…
Added 1 month ago
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News Editor Presenter, Maritime Region (English Services) (On-Site)
Radio-Canada
Halifax, NS
- Part-time
…presenting the daily news. You must be an exceptional journalist and leader, and thrive in the fast-paced, high-pressure world of breaking…
Added 1 month ago
AC
Assistant Sales Operations Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics…
Added 1 month ago
GD
DYNAMITE - Team Leader PT - Metropolis at Metrotown
Groupe Dynamite
Burnaby, BC
- Full-time
A competitive base salary and bonus plan, and a comprehensive benefits program that meets your needs; you will be at the forefront of a growing organization that understands the importance…
Added 1 month ago
Contract Services – Pricing Specialist
Source Atlantic Ltd.
Saint John, NB
Source Atlantic, The Bolt Supply House, and Soucie Salo have united to form a national leader in industrial distribution and services. With 600+ employees, 34 branches, and access to over…
Added 1 month ago
Guest Service Supervisor
Renaissance Edmonton Airport Hotel
Edmonton, AB
…position (minimum 40 hours per week) paying $46,000 a year. As a leader in our industry-leading lifestyle brand, you'll oversee all areas within the front office department by supervising,…
Added 1 month ago
Heavy Haul Truck Driver - Quality Control
Aspen Custom Trailers Inc.
Leduc, AB
Must have Heavy Haul Experience – Long Haul Freight Drivers won’t be contacted
Added 1 month ago
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Manager/Senior Manager, IPP Accounting (Vancouver, BC)
Anthem Properties
Vancouver, BC
- Full-time
Our IPP accounting team is built on precision, initiative, and clear communication - and we're looking for a leader who reflects all three. You bring a strong track record of…
Added 1 month ago
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Staff Vehicle Program Manager
Waabi
Toronto, ON
- Full-time
Waabi, founded by AI visionary Raquel Urtasun, is the leader in Physical AI. With a world-class team, we're unlocking the next era of autonomous transportation with technology that's…
Added 1 month ago
ITS Project Manager
SAIT
Calgary, AB
Added 1 month ago
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Documentation & Enablement Specialist
FISPAN
Vancouver, BC
- Full-time
…fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells…
Added 1 month ago
CM
Grocery Manager - Parksville
Choices Market
Parksville, BC
- Full-time
Choices Markets Parksville currently has an opening for a people-oriented leader with strong communication skills to join our team as a Grocery Manager.
Added 1 month ago
RM
Senior Retail Store Manager | Canmore
Rocky Mountain Soap Company
Canmore, AB
- Full-time
…success of the team and the business. The Senior Retail Store Leader creates the conditions for their team to thrive by building leadership capability, developing talent, driving…

Documentation & Enablement Specialist

Vancouver, BC, V6E 2E9, Canada

With that, the hiring salary range for this position is $65,000 - $68,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. · Full-time

Apply on fispan.bamboohr.com About employer

Applications open in a new tab.

Job details

Pay: With that, the hiring salary range for this position is $65,000 - $68,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Job type: Full-time
Posting language: English
Posted: Oct 9, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

As a Documentation & Enablement Specialist, you will sit at the intersection of Product, Engineering, and Customer Success. Your mission is to bridge the gap between complex financial technology and user understanding by creating high-quality, technically accurate, and visually engaging documentation. You will not only write the "how-to" guides but also leverage your design and technical skills to build a seamless documentation experience for our partners and internal teams.

Key Responsibilities

Product Documentation: Write and maintain high-quality API documentation, product training guides, and "How-To" articles for embedded banking tools.
Tool Management & Delivery: Utilize our suite of documentation tools (such as Archbee, Markdown, Confluence, or a dedicated CMS) to manage the review process and ensure the successful delivery of all customer-facing product documentation.
Jira & Project Management: Manage the documentation lifecycle for new product releases, utilizing project management tools (e.g. Jira) to track progress, manage documentation sprints, and ensure all enablement materials are synchronized with product development cycles.
Cross-Functional Documentation: Work closely with Product teams to translate complex technical features into documentation and training materials for both technical and non-technical audiences.
Enablement Content & Design: Develop and design visually compelling training materials using our LMS platform, alongside interactive product demos and self-guided tours using Navattic.
Workflow Optimization: Maintain and optimize internal knowledge bases (e.g., Confluence) and ensure external-facing documentation remains current and up to date.
Continuous Improvement: Proactively gather feedback and use data to identify gaps in documentation, training & interactive demo effectiveness.

Required Skills & Qualifications

Expert Communicator: Exceptional ability to explain complex technical concepts simply and professionally, with a proven track record of collaborating across cross-functional teams.
Tool Proficiency: Advanced experience with Jira for task management and tracking, along with documentation tools such as Confluence, Zendesk, or Vimeo for content hosting.
Technical Writing Background: Proven experience in technical writing or professional documentation (portfolio samples preferred).
Technical Skills: Comfort with Markdown, basic HTML/CSS, or version control (Git). Experience with ERP systems or banking APIs is a strong asset.
Design Sensibility: Ability to create clean, professional visual content (e.g., diagrams, screen recordings, or UI/UX mockups).
Organizational Mastery: High attention to detail with the ability to manage multiple documentation projects simultaneously in a fast-paced environment.
Excellent relationship building skills: with ability to explain technical concepts to a non-technical audience
A Bachelor’s degree in English or Communications, Technology or related field
Location: Ability to work from our downtown Vancouver office in the Guinness Tower.

Bonus Skills: Experience with AI technology or automation is a plus.

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $65,000 - $68,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Apply on fispan.bamboohr.com About employer

More about this job

Responsibilities

You will bridge the gap between complex financial technology and user understanding by creating high-quality, technically accurate documentation. Additionally, you will manage the documentation lifecycle for product releases and design compelling training materials for both technical and non-technical audiences.

Requirements

The ideal candidate has a background in technical writing with proficiency in tools like Jira, Confluence, and Markdown. A Bachelor’s degree in English, Communications, Technology, or a related field is required, along with strong communication and organizational skills.

Skills

Technical writing
API documentation
Jira
Confluence
Markdown
HTML
CSS
Git
Project management
Instructional design
Communication
ERP systems
Banking APIs
UI/UX mockups
Data analysis

Benefits

Semi-annual bonus plan
Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs
Leadership series
Work-from-anywhere policy
Catered team lunches

Visa sponsorship

Not detected in the job text

Keywords

FinTech
SaaS
API Documentation
Technical Writing
Jira
Confluence
Archbee
Markdown
HTML
CSS
Git
ERP
Banking
Navattic
LMS
UI/UX
Product Documentation
Enablement
Customer Success
Automation
AI
Embedded Finance
Content Management System
Project Management
Training Materials

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Work requirements

Jobs in Canada