Jobs in Canada

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Added 38 mins ago
CG
Customer Marketing Coordinator
Campari Group
Toronto, ON
- Full-time
…dans plus de 190 marchés à travers le monde, en position de leader en Europe et en…
Added 52 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Dedicate a minimum of 30 hours per week to prospecting and new business development activities
Added 52 mins ago
MC
Vice President, Finance & Business Operations
Make-A-Wish Canada
Toronto, ON
- $150,000 to $170,000 CAD / year
- Full-time
We’re seeking a Vice President, Finance & Business Operations, a strategic and forward-thinking leader who will help shape the next chapter of Make-A-Wish Canada. This is more than a…
Added 52 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Dedicate a minimum of 30 hours per week to prospecting and new business development activities
Added 52 mins ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Dedicate a minimum of 30 hours per week to prospecting and new business development activities
Added 52 mins ago
TC
Disability Service Worker with Overnight Awake Scheduling (Complex), Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service…
Added 52 mins ago
D(
Senior Litigation Associate (5 - 9 Years’ Call)
DWF (Canada)
Toronto, ON
- Full-time
Participate in professional development and business development activities that support practice growth
Added 1 hour ago
A
Client Service Representative - Edmonton Manning Crossing
ATB
Edmonton, AB
- Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 1 hour ago
A
Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 1 hour ago
Client Service Representative - Calgary Forest Lawn (Part-Time)
ATB
Calgary, AB
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 1 hour ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
We are seeking a qualified individual to fill the position of Business Development Manager, Large Power & Projects. As demand for power generation and industrial electrification continues…
Added 1 hour ago
A
District Manager, (HUNTER) Majors Accounts
ADP
Calgary, AB
- Other
…payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in…
Added 1 hour ago
SS
Chief Revenue Officer
Solen Software Group
Canada
- Full-time
…hands-on at our anchor portfolio company, the fastest-growing business in the portfolio, and then scaling a proven go-to-market playbook across additional Portfolio…
Added 1 hour ago
TT
Gestionnaire de comptes/ Account Manager
trane technologies
Quebec, QC
- Full-time
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the…
Added 1 hour ago
M
Technical Resolution Team Lead
Masco
ON · Saint Thomas, Ontario
- Full-time
Provide input on performance, development plans, hiring and recognition.
Added 1 hour ago
S
EIT - Industrial Mechanical Engineering
Stantec
Saguenay, QC · Chicoutimi, QC
- Full-time
As a global leader in sustainability, Stantec provides engineering, architecture, and environmental consulting services. The diverse perspectives of our partners and stakeholders inspire us…
Added 1 hour ago
SP
Director of Growth and Enrollment
Sherpa People Solutions Inc.
Kimberley, BC
- Full-time
We're looking for a strategic, relationship-focused leader to join our senior leadership team and guide student recruitment, admissions, enrolment and marketing during an exciting period of…
Added 1 hour ago
WF
Customer Service Supervisor - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
…day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail…
Added 2 hours ago
F
Junior Technical Support Representative
FISPAN
Vancouver, BC
- Full-time
…fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells…
Added 2 hours ago
CR
Recreation Manager
COGIR Real Estate
Mississauga, ON
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 2 hours ago
DH
Director of Sales & Marketing
Delta Hotels and Resorts®
Sherbrooke, QC
- Full-time
Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and…
Added 2 hours ago
SQ
Bilingual Consultant, Advisor Business Organization
Sunlife Québec
Quebec, QC
- Full-time
Collect and share best practices, new ideas in the area of advisor business processes and business practices that will further contribute to field leader and advisors’ sustained growth.
Added 2 hours ago
SQ
Bilingual Consultant, Advisor Business Organization
Sunlife Québec
Quebec, QC
- Full-time
Collect and share best practices, new ideas in the area of advisor business processes and business practices that will further contribute to field leader and advisors’ sustained growth.
Added 2 hours ago
UR
Financial Controller
Universal Realty Group
Halifax, NS
- Full-time
As a strategic financial business leader, you bring a strong work ethic, a proactive mindset and the ability to take initiative in driving financial performance. You will provide financial…
Added 2 hours ago
A
Associate Creative Director, Copy - Pharma
Accenture
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Calgary, AB
- Full-time
…technologists, and data scientists to drive customer success and business results globally at scale. We craft impactful marketing activations inside world-class customer experiences by…

Junior Technical Support Representative

Vancouver, BC, V6E 2E9, Canada

We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. · Full-time

Apply on fispan.bamboohr.com About employer

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Job details

Pay: We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Job type: Full-time
Experience: Experience: At least 2 years in a technical support or customer service role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities:

Maintain a strong understanding of FISPAN software and products to facilitate effective troubleshooting of clients’ technical issues of a complex nature.
Work with clients and partners to troubleshoot technical support topics including ERP, Platform and Payment related issues
Provide prompt and professional support across all inbound communication channels (Email, chat, and phone) while ensuring that all SLAs are maintained.
Consult technical guides, user manuals and other documents to research and implement solutions
Create new documentation and maintain internal/external knowledge bases
Collaborate with Tier 2 support and other technical teams to escalate & resolve complex issues and incidents
Provide advice and training to clients in response to identified difficulties

What you need:

Education: High School graduation. Technical or payment industry training is considered an asset.
Experience: At least 2 years in a technical support or customer service role. Experience in the payment/banking industry is considered a bonus.
You need to have strong attention to detail, critical thinking and great judgment. You are the kind of person people call for advice or to have a second look at something important.
You are proactive in seeking out information, using available resources, and experimenting with different approaches to overcome challenges.
Superb customer service skills
You are super interested in technology and how money gets from point A to Point B.
Someone who is wanting to make an opportunity their own
Looking for growth potential in the role and organization
Language fluency in English is required

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

Apply on fispan.bamboohr.com About employer

More about this job

Responsibilities

The role involves troubleshooting complex technical issues related to ERP, platform, and payment services for corporate banking clients. You will also be responsible for maintaining documentation, collaborating with Tier 2 support, and providing professional support across multiple communication channels.

Requirements

Candidates must have at least 2 years of experience in technical support or customer service and a high school diploma. Strong critical thinking, attention to detail, and a passion for technology and the financial industry are essential.

Skills

Technical support
Customer service
Troubleshooting
ERP systems
Payment processing
Communication
Critical thinking
Documentation
SaaS
FinTech
Banking software
SLA management
Analytical skills
Attention to detail

Benefits

Semi-annual bonus plan
Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs
Leadership series
Work-from-anywhere policy
Fitness center access

Visa sponsorship

Not detected in the job text

Keywords

SaaS
FinTech
ERP
Banking
Technical Support
Customer Service
Payment Industry
Troubleshooting
SLA
Knowledge Base
Software
Financial Products
Corporate Banking
Platform Support
Documentation
Client Training
Incident Management
Tier 2 Support
Analytical Thinking
Communication Skills

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Work requirements

Jobs in Canada