Jobs in Canada

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Added 2 hours ago
CG
Customer Marketing Coordinator
Campari Group
Toronto, ON
- Full-time
…dans plus de 190 marchés à travers le monde, en position de leader en Europe et en…
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Vancouver, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 2 hours ago
I
JOURNEYPERSON PLUMBER/GASFITTER
IICRC
Fort McMurray, AB
- Full-time
…deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we…
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Burnaby, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 2 hours ago
CW
B2B Sales Executive
City Wide Facility Solutions
Coquitlam, BC
- $50,000 to $100,000 CAD / year
- Full-time
Maintain accurate and up-to-date customer information in the CRM system
Added 2 hours ago
TC
Disability Service Worker with Overnight Awake Scheduling (Complex), Full-Time
Taproot Community Support Services
Westlock, AB
- Full-time
…guardians and employers. This position reports to the Team…
Added 3 hours ago
A
Client Service Representative - Edmonton Manning Crossing
ATB
Edmonton, AB
- Full-time
Proven customer service and/or sales experience.
Added 3 hours ago
A
Branch Manager, Westlock
ATB
Westlock, AB
- Full-time
Leadership is in our DNA at ATB, reflecting our commitment to developing world-class leaders who can truly thrive. Our Leader DNA model sets the standard for how we lead people, drive…
Added 3 hours ago
Client Service Representative - Calgary Forest Lawn (Part-Time)
ATB
Calgary, AB
Proven customer service and/or sales experience.
Added 3 hours ago
EL
MAC Polo Park On-Call
Estée Lauder Companies
Winnipeg, MB
- Full-time
While certification in makeup artistry and/or prior retail makeup experience is desirable, we also welcome applicants with beginner-level expertise. Additionally, expertise in fragrance,…
Added 3 hours ago
TP
Business Development Manager
T&T Power Group
Canada
- Full-time
…team, an unbelievable atmosphere, and an unparalleled focus on customer satisfaction. From Sea to Sea, clients across Canada have used T&T Power Group for our consultative knowledge, our…
Added 3 hours ago
Line Leader, Packaging Technical
Sun Pharmaceutical Industries Ltd
Brampton, ON
The Packaging Technical Line Leader is responsible for overseeing the efficient, safe and compliant operation of a production line within the Packaging Department Operations. This role…
Added 3 hours ago
Senior Customer Experience Associate - Tour Scotia, MTL, QC - 37.5 hours/week
Scotiabank
Montreal, QC
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 3 hours ago
W
(CAN) Team Leader Operations - Receiving II (Thurs/Fri/Sat/Mon - 16:15-02:45)
Walmart
Calgary, AB
- Full-time
…order filling or shipping. Prioritizes daily workflow to ensure customer requirements are…
Added 3 hours ago
GC
Online Programmer (Online Services - Player Identity)
Game Companies
Montreal, QC
- Full-time
Ubisoft is a global leader in gaming, with teams across the world creating original and memorable experiences - from Assassin’s Creed and Rainbow Six to Just Dance and more. We believe that…
Added 3 hours ago
TT
Gestionnaire de comptes/ Account Manager
trane technologies
Quebec, QC
- Full-time
…Drive Business Growth! Are you passionate about building strong customer relationships and driving revenue growth? Trane, a renowned leader in heating and cooling homes in the most…
Added 3 hours ago
M
Technical Resolution Team Lead
Masco
ON · Saint Thomas, Ontario
- Full-time
Over a Century of Excellence – With more than 120+ years of experience, Masco Canada has established itself as a leader in the building and home improvement industry.
Added 3 hours ago
WF
Customer Service Supervisor - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
…day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to ensure smooth operation of the Store Support Team. All Whole Foods Market Retail…
Added 3 hours ago
FP
Machine - Lead
Fresh Prep 🇨🇦
Vancouver, BC
- $23.14 CAD / hour
- Full-time
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 4 hours ago
F
Junior Technical Support Representative
FISPAN
Vancouver, BC
- Full-time
Experience: At least 2 years in a technical support or customer service role. Experience in the payment/banking industry is considered a bonus.
Added 4 hours ago
WC
Team Leader, Operations III - Nights
Walmart Canada
Cornwall, ON
- Full-time
…order filling or shipping. Prioritizes daily workflow to ensure customer requirements are…
Added 4 hours ago
CR
Recreation Manager
COGIR Real Estate
Mississauga, ON
- Full-time
…our residents? Does motivating a team and delivering superior customer service excite you? Do you have experience and passion for inspiring and motivating adults to lead a life of…
Added 4 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Richmond, BC
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…
Added 4 hours ago
DH
Director of Sales & Marketing
Delta Hotels and Resorts®
Sherbrooke, QC
- Full-time
Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue. Manages the property's reactive and…
Added 4 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Surrey, BC
- Full-time
If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role!…

Junior Technical Support Representative

Vancouver, BC, V6E 2E9, Canada

We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. · Full-time

Apply on fispan.bamboohr.com About employer

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Job details

Pay: We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Job type: Full-time
Experience: Experience: At least 2 years in a technical support or customer service role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities:

Maintain a strong understanding of FISPAN software and products to facilitate effective troubleshooting of clients’ technical issues of a complex nature.
Work with clients and partners to troubleshoot technical support topics including ERP, Platform and Payment related issues
Provide prompt and professional support across all inbound communication channels (Email, chat, and phone) while ensuring that all SLAs are maintained.
Consult technical guides, user manuals and other documents to research and implement solutions
Create new documentation and maintain internal/external knowledge bases
Collaborate with Tier 2 support and other technical teams to escalate & resolve complex issues and incidents
Provide advice and training to clients in response to identified difficulties

What you need:

Education: High School graduation. Technical or payment industry training is considered an asset.
Experience: At least 2 years in a technical support or customer service role. Experience in the payment/banking industry is considered a bonus.
You need to have strong attention to detail, critical thinking and great judgment. You are the kind of person people call for advice or to have a second look at something important.
You are proactive in seeking out information, using available resources, and experimenting with different approaches to overcome challenges.
Superb customer service skills
You are super interested in technology and how money gets from point A to Point B.
Someone who is wanting to make an opportunity their own
Looking for growth potential in the role and organization
Language fluency in English is required

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

Apply on fispan.bamboohr.com About employer

More about this job

Responsibilities

The role involves troubleshooting complex technical issues related to ERP, platform, and payment services for corporate banking clients. You will also be responsible for maintaining documentation, collaborating with Tier 2 support, and providing professional support across multiple communication channels.

Requirements

Candidates must have at least 2 years of experience in technical support or customer service and a high school diploma. Strong critical thinking, attention to detail, and a passion for technology and the financial industry are essential.

Skills

Technical support
Customer service
Troubleshooting
ERP systems
Payment processing
Communication
Critical thinking
Documentation
SaaS
FinTech
Banking software
SLA management
Analytical skills
Attention to detail

Benefits

Semi-annual bonus plan
Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs
Leadership series
Work-from-anywhere policy
Fitness center access

Visa sponsorship

Not detected in the job text

Keywords

SaaS
FinTech
ERP
Banking
Technical Support
Customer Service
Payment Industry
Troubleshooting
SLA
Knowledge Base
Software
Financial Products
Corporate Banking
Platform Support
Documentation
Client Training
Incident Management
Tier 2 Support
Analytical Thinking
Communication Skills

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Work requirements

Jobs in Canada