Jobs in Canada

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Added 1 hour ago
TT
Gestionnaire de comptes/ Account Manager
trane technologies
Quebec, QC
- Full-time
…Trane® and Thermo King, sustainability is not just how we do business - it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to…
Added 1 hour ago
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Analyste D'affaires HCM
Aston Carter
Quebec, QC · Saint-Benoit, Quebec
- $42 to $60 CAD / hour
- Contract
As an HCM Business Analyst, you will play a critical role in partnering with HR stakeholders to gather, analyze, and document business requirements related to HR processes and systems. You…
Added 1 hour ago
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Director of Human Resources
AeroVect
Remote, Canada
- $180,000 to $230,000 CAD / year
- Full-time
- Remote
Turn business plans into workforce and organization recommendations, working with leaders and Finance on capabilities, headcount, and hiring priorities
Added 1 hour ago
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Associate, HR Business Partner
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
We’re a global food company with approximately 10,000 team members. We operate sites in 20+ locations across Canada. We also have locations in the U.S. and Mexico and do business in Asia.
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Technical Resolution Team Lead
Masco
ON · Saint Thomas, Ontario
- Full-time
…lives for more than 120 years. Throughout this journey, our business has remained steadfast in its commitment to strong values and dedicated individuals, striving to enhance the well-being…
Added 1 hour ago
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Team Manager
Evolution
Burnaby, BC
- Full-time
Evolution is a world-leading developer and provider of products for the online casino industry. We develop, produce, market, and license fully integrated B2B Online Casino solutions to…
Added 1 hour ago
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EIT - Industrial Mechanical Engineering
Stantec
Saguenay, QC · Chicoutimi, QC
- Full-time
Added 1 hour ago
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Assistant Store Manager
Guess?, LLC.
Halton Hills, ON
- Full-time
Adaptability: Adapt to changes required by the business.
Added 1 hour ago
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Director of Growth and Enrollment
Sherpa People Solutions Inc.
Kimberley, BC
- Full-time
Added 1 hour ago
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Manager, AI Platform Engineering , Agent Platform Organization
Amazon
Toronto, ON
- Full-time
…You will own the delivery and operational health of multiple business domains, build and mentor a high-performing team, and help evolve our self-service offerings from reactive dashboards…
Added 1 hour ago
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Customer Service Supervisor - Full Time
Whole Foods Market
Vancouver, BC
- Full-time
…responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position. An individual must demonstrate…
Added 1 hour ago
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Operations Integration Student, Pro Hockey Life (4 Months) - Winter 2027
FGL Sports Ltd
Toronto, ON
- Full-time
…in setting specific and measurable goals that align with our business objectives to support learning and help students achieve their full potential. Our culture emphasizes learning from…
Added 1 hour ago
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QA Analyst
Spait Infotech
Canada
- Full-time
Analyze business requirements and functional specifications.
Added 1 hour ago
Owner Operator Class 1| Flatbed Driver
Canada Cartage Group of Companies
Calgary, AB
Must have mountain driving experience
Added 1 hour ago
Class 1 Owner Operator (Regional Run)
Canada Cartage Group of Companies
Calgary, AB
Must have winter highway and night driving experience
Added 1 hour ago
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Lab Patient Technician - Part Time - Brampton, ON
LifeLabs
Brampton, ON
- Part-time
…transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’…
Added 1 hour ago
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Lab Patient Technician - Part Time - Brampton, ON
LifeLabs
Brampton, ON
- Part-time
…transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’…
Added 1 hour ago
The Tavern Collective - Bartender (FOH)
Northland Properties
Calgary, AB
Our people are the heart and soul of our business, and we are on the hunt for positive, hospitality driven, team-oriented people to become a part of our service team. As a Bartender, you…
Added 1 hour ago
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Principal Data Scientist
Autodesk
Vancouver, BC
- Full-time
…data-driven decisions as an organization and improve product, business, adoption, and sales operations by applying data science. We work in close sync with our executive staff due to our…
Added 1 hour ago
DW
Commercial Sales Consultant
Durabuilt Windows & Doors
Calgary, AB
- Full-time
Windows & Doors is looking for a driven, relationship first sales professional to grow our commercial business across Western Canada. If you thrive in a long sales cycle, love the chase of…
Added 1 hour ago
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Junior Technical Support Representative
FISPAN
Vancouver, BC
- Full-time
…ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based…
Added 2 hours ago
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Conseiller juridique interne II
Intact
Mississauga, ON
- Full-time
Weekly hours may fluctuate depending on business needs.
Added 2 hours ago
LM
Lab Patient Technician - Part Time - Brampton, ON
LifeLabs Medical Laboratory Services
Brampton, ON
- Part-time
…transportation. This is an important role in patient care and our business, and will let you see the difference that you make in patients’…
Added 2 hours ago
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Java Software Engineer
TEKsystems
Toronto, ON
- $70 to $90 CAD / hour
- Contract
Expected onsite attendance approximately two days per week in Toronto
Added 2 hours ago
CC
zz. Thunder Bay - Full-time Merchandiser
Coca-Cola Canada Bottling Limited
Thunder Bay, ON
- Full-time
Must have a personal vehicle for use during working hours · Must have current vehicle liability insurance

Junior Technical Support Representative

Vancouver, BC, V6E 2E9, Canada

We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. · Full-time

Apply on fispan.bamboohr.com About employer

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Job details

Pay: We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Job type: Full-time
Experience: Experience: At least 2 years in a technical support or customer service role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities:

Maintain a strong understanding of FISPAN software and products to facilitate effective troubleshooting of clients’ technical issues of a complex nature.
Work with clients and partners to troubleshoot technical support topics including ERP, Platform and Payment related issues
Provide prompt and professional support across all inbound communication channels (Email, chat, and phone) while ensuring that all SLAs are maintained.
Consult technical guides, user manuals and other documents to research and implement solutions
Create new documentation and maintain internal/external knowledge bases
Collaborate with Tier 2 support and other technical teams to escalate & resolve complex issues and incidents
Provide advice and training to clients in response to identified difficulties

What you need:

Education: High School graduation. Technical or payment industry training is considered an asset.
Experience: At least 2 years in a technical support or customer service role. Experience in the payment/banking industry is considered a bonus.
You need to have strong attention to detail, critical thinking and great judgment. You are the kind of person people call for advice or to have a second look at something important.
You are proactive in seeking out information, using available resources, and experimenting with different approaches to overcome challenges.
Superb customer service skills
You are super interested in technology and how money gets from point A to Point B.
Someone who is wanting to make an opportunity their own
Looking for growth potential in the role and organization
Language fluency in English is required

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

Apply on fispan.bamboohr.com About employer

More about this job

Responsibilities

The role involves troubleshooting complex technical issues related to ERP, platform, and payment services for corporate banking clients. You will also be responsible for maintaining documentation, collaborating with Tier 2 support, and providing professional support across multiple communication channels.

Requirements

Candidates must have at least 2 years of experience in technical support or customer service and a high school diploma. Strong critical thinking, attention to detail, and a passion for technology and the financial industry are essential.

Skills

Technical support
Customer service
Troubleshooting
ERP systems
Payment processing
Communication
Critical thinking
Documentation
SaaS
FinTech
Banking software
SLA management
Analytical skills
Attention to detail

Benefits

Semi-annual bonus plan
Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs
Leadership series
Work-from-anywhere policy
Fitness center access

Visa sponsorship

Not detected in the job text

Keywords

SaaS
FinTech
ERP
Banking
Technical Support
Customer Service
Payment Industry
Troubleshooting
SLA
Knowledge Base
Software
Financial Products
Corporate Banking
Platform Support
Documentation
Client Training
Incident Management
Tier 2 Support
Analytical Thinking
Communication Skills

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Jobs in Canada