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IH
Care Aide | Long Term Care
Interior Health Authority
Penticton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Registered Nurse (RN/RPN) | Mental Health and Substance Use
Interior Health Authority
Kamloops, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
S
Field Sales Representative, East Coast (Part-Time)
Santevia
Canada
- Part-time
The Field Sales Representative, East Coast, develops business relationships and supports sales growth across the region. This role combines outside sales, B2B sales, account management, and…
Added just now
IH
Care Aide | Community Health Worker
Interior Health Authority
Penticton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Registered Nurse (RN) | Intensive Care Unit (ICU)
Interior Health Authority
Penticton, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Food Service Worker
Interior Health Authority
Princeton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
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SG
Regional Sales Representative - Eastern Canada
S3 Group Ltd.
ON · Ontario, Canada
- Full-time
Added just now
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Registered Nurse (RN) | Float Pool
Interior Health Authority
Vernon, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Medical Laboratory Assistant
Interior Health Authority
Kelowna, BC
- Part-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Licensed Practical Nurse (LPN) | Long-term Care
Interior Health Authority
Vernon, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Medical Laboratory Assistant
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Registered Nurse (RN) | Hemodialysis
Interior Health Authority
Kelowna, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
IH
Registered Nurse (RN) | Surgical
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added just now
FP
Machine - Lead
Fresh Prep 🇨🇦
Vancouver, BC
- $23.14 CAD / hour
- Full-time
Added 15 mins ago
F
Junior Technical Support Representative
FISPAN
Vancouver, BC
- Full-time
Added 29 mins ago
T
Entry Level Banking Role (Payment Operations - Hybrid, Mississauga)
TEKsystems
Mississauga, ON
- $22 CAD / hour
- Full-time
Hybrid schedule with 1 day per week in the Mississauga office (subject to change)
Added 29 mins ago
S
Construction Site Coop- Toronto, ON
SKYGRiD
Toronto, ON
- Full-time
SKYGRiD is committed to building a diverse workforce representative of the communities we serve. Only selected candidates will be contacted for an interview. Accommodation will be provided…
Added 29 mins ago
KE
Director
Kickstart Entertainment
Kelowna, BC
- $124,800 to $135,200 CAD / year
- Full-time
Act as a Studio representative by aiding Talent Management to attract and network with new artists
Added 29 mins ago
FO
HR Generalist
Forte Opening Solutions
London, ON
- Full-time
Lead full-cycle recruiting for Customer Service Representative positions, including job postings, sourcing, interviewing, candidate selection, and onboarding.
Added 29 mins ago
SE
Senior Field Service Representative - Secure power cooling
Schneider Electric
Milton, ON
- $91,200 to $136,800 CAD / year
- Full-time
…development of all its people around the world as Senior Service Representative I – Secure Power Cooling . Every day, we empower employees to achieve more and experience exciting careers.…
Added 30 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
Act as a Studio representative by aiding Talent Management to attract and network with new artists.
Added 30 mins ago
KE
Director
Kickstart Entertainment
Remote, Canada
- $124,800 to $135,200 CAD / year
- Full-time
- Remote
Act as a Studio representative by aiding Talent Management to attract and network with new artists.
Added 59 mins ago
VB
Community Relations Coordinator
Vale Base Metals
Toronto, ON
- Full-time
Participate in community events, career fairs, conferences, cultural activities, and stakeholder meetings as a company representative.
Added 59 mins ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…

Junior Technical Support Representative

Vancouver, BC, V6E 2E9, Canada

We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. · Full-time

Apply on fispan.bamboohr.com About employer

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Job details

Pay: We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Job type: Full-time
Experience: Experience: At least 2 years in a technical support or customer service role.
Posting language: English
Posted: Nov 13, 2026

Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities:

Maintain a strong understanding of FISPAN software and products to facilitate effective troubleshooting of clients’ technical issues of a complex nature.
Work with clients and partners to troubleshoot technical support topics including ERP, Platform and Payment related issues
Provide prompt and professional support across all inbound communication channels (Email, chat, and phone) while ensuring that all SLAs are maintained.
Consult technical guides, user manuals and other documents to research and implement solutions
Create new documentation and maintain internal/external knowledge bases
Collaborate with Tier 2 support and other technical teams to escalate & resolve complex issues and incidents
Provide advice and training to clients in response to identified difficulties

What you need:

Education: High School graduation. Technical or payment industry training is considered an asset.
Experience: At least 2 years in a technical support or customer service role. Experience in the payment/banking industry is considered a bonus.
You need to have strong attention to detail, critical thinking and great judgment. You are the kind of person people call for advice or to have a second look at something important.
You are proactive in seeking out information, using available resources, and experimenting with different approaches to overcome challenges.
Superb customer service skills
You are super interested in technology and how money gets from point A to Point B.
Someone who is wanting to make an opportunity their own
Looking for growth potential in the role and organization
Language fluency in English is required

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $52,000-$60,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our total rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender-decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind hiring and resume review practices to ensure we are being objective and mitigating any potential biases.

Apply on fispan.bamboohr.com About employer

More about this job

Responsibilities

The role involves troubleshooting complex technical issues related to ERP, platform, and payment services for corporate banking clients. You will also be responsible for maintaining documentation, collaborating with Tier 2 support, and providing professional support across multiple communication channels.

Requirements

Candidates must have at least 2 years of experience in technical support or customer service and a high school diploma. Strong critical thinking, attention to detail, and a passion for technology and the financial industry are essential.

Skills

Technical support
Customer service
Troubleshooting
ERP systems
Payment processing
Communication
Critical thinking
Documentation
SaaS
FinTech
Banking software
SLA management
Analytical skills
Attention to detail

Benefits

Semi-annual bonus plan
Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs
Leadership series
Work-from-anywhere policy
Fitness center access

Visa sponsorship

Not detected in the job text

Keywords

SaaS
FinTech
ERP
Banking
Technical Support
Customer Service
Payment Industry
Troubleshooting
SLA
Knowledge Base
Software
Financial Products
Corporate Banking
Platform Support
Documentation
Client Training
Incident Management
Tier 2 Support
Analytical Thinking
Communication Skills

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