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Added 18 mins ago
Student Automation Analyst
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Winnipeg, MB
Full-time
Student Automation Analyst Our internships and Co-ops are designed to provide you with a business relevant project that will allow you to independently manage your own area of…
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The University of British Columbia
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Added 22 hours ago
Product Enablement Specialist Co-op
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Vancouver, BC
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Added 1 day ago
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Vancouver, BC · UBCV | CIRS (Centre for Interactive Research on Sustainability) (CIRS)
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Added 1 day ago
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FISPAN

Product Enablement Specialist Co-op

Vancouver, BC, V6E 2E9, Canada

Pay: With that, the hiring salary range for this position is $3000-$4000 monthly; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Our Business

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Role Overview

As a Product Enablement Specialist, you will sit at the intersection of Product, Sales, and Customer Success. Your mission is to translate complex financial technology into clear, digestible, and engaging content. Whether you are drafting a technical Product Guide, building a training module, or helping manage product launch materials, you will play a key role in ensuring our partners and clients understand the full power of FISPAN’s platform.

Key Responsibilities

Product Documentation: Draft, edit, and maintain high-quality Product Guides and "How-To" articles that help users navigate our embedded banking tools.
Training Content Creation: Support the development of training materials, including slide decks, videos, product tours, and interactive modules for our internal teams and bank partners.
Project Coordination: Assist in managing the lifecycle of enablement projects, ensuring that documentation is updated in sync with new product releases.
Internal Knowledge Base: Help organize and optimize our internal "Source of Truth" (LMS or documentation) to ensure information is easy to find and accurate.
Cross-Functional Collaboration: Work closely with Product teams to "translate" technical features into enablement materials for users.
Feedback Loop: Gather feedback on existing training materials and documentation to identify areas for improvement or clarification.

Required Skills & Qualifications

Current Student: Currently enrolled in a post-secondary program (Business, Communications, Computer Science, or English/Professional Writing preferred).
Strong Communicator: You have a knack for explaining complex ideas simply. Your writing is clear, concise, and professional.
Tech Savvy: You aren't afraid to dive into a new software platform or ERP. Experience with tools like Jira, Confluence, or any LMS is a major plus.
Organizational Whiz: You can manage multiple tasks at once and have a high attention to detail (you’re the person who catches the typo everyone else missed).
Proactive Learner: You are curious about FinTech and eager to understand how global banking infrastructure works.
Location: Ability to work from our downtown Vancouver office (Guinness Tower).

Bonus Points

Experience with screen-recording/video editing tools (e.g., Google Vids, Vimeo, Adobe).
An interest in Project Management frameworks (Agile, Scrum).
Previous experience in a customer-facing or tutoring role.

Join our dynamic and inclusive team at FISPAN, where your contributions will help us achieve our mission of revolutionizing the FinTech industry and fundamentally changing the way companies bank. Our modern and scenic office is located in downtown Vancouver in the Guinness Tower Building, offering an inspiring environment for creativity and collaboration.

Why Work With Us?

✨ Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

🚀 Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

💰 Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan and equity grants that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.

☕ Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

Compensation Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow. With that, the hiring salary range for this position is $3000-$4000 monthly; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We’ll be happy to clarify eligibility for interviewing candidates.

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More about this job

Responsibilities

The Product Enablement Specialist will translate complex financial technology into clear, engaging content such as product guides and training modules. They will also coordinate enablement projects and maintain internal knowledge bases to support product launches and team alignment.

Requirements

Candidates must be currently enrolled in a post-secondary program in fields like Business, Communications, or Computer Science. Strong communication skills, technical aptitude, and organizational abilities are essential for success in this role.

Skills

Technical writing
Content creation
Project coordination
Communication
Jira
Confluence
LMS
FinTech
Product documentation
Training module development
Cross-functional collaboration
Attention to detail
Video editing
Agile
Scrum

Benefits

Semi-annual bonus plan
Equity grants
MacBook and Apple equipment
Building fitness center
Weekly catered team lunches
Daily coffee

Visa sponsorship

Not detected in the job text

Keywords

FinTech
SaaS
Product Enablement
Embedded Finance
ERP
Accounting Platform
Jira
Confluence
LMS
Technical Writing
Project Management
Agile
Scrum
Google Vids
Vimeo
Adobe
Product Documentation
Training Materials
Banking Infrastructure
Commercial Banking

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