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Added 43 mins ago
F
Project Manager
FISPAN
Vancouver, BC
- Full-time
Post contract overview sessions and communication workflow mapping
Added 43 mins ago
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FISPAN

Project Manager

Vancouver, BC, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 7, 2026
Posting language: English
Posted: Nov 7, 2026

Original job description

FISPAN Services Inc. (FISPAN) is an Enterprise SaaS FinTech company that allows banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred ERP / accounting platform.

Founded in 2016 and headquartered in downtown Vancouver, FISPAN is on a mission to create the best product in the FinTech industry and fundamentally change the way that companies bank. Being the market leader in ERP Banking, we work with the world’s Tier 1 banks with assets exceeding $3T, including J.P. Morgan Chase, Wells Fargo, TD and Bank of Montreal.

We are looking for dynamic and passionate individuals to join our high performance team and contribute to our rapid growth and exciting journey.

Key Responsibilities

Project Planning and Execution

Work with internal/external customer teams to assess business and implementation risks, guide the technical integration process, assist with technical problem solving, and manage internal resources to resolve various customer issues
Coordinate project timelines, tasks, and development efforts with both the internal engineering team and customer teams to manage implementation projects and ensure we keep customers on plan and on schedule.
Proactively identify and mitigate significant risks, unknowns, and hindrances to implementation plans
Develop repeatable and scalable processes to improve project quality and delivery
Manage several concurrent projects of differing sizes and complexity
Build and maintain effective partnerships with key cross-functional leads
Act as the point of contact in managing all planning and implementations through heavy engagement with the client
Coordinate and report on implementations timelines, tasks, deliverables, and status’ with both internal and client project teams

Implementation of Bank Onboards

Post contract overview sessions and communication workflow mapping
Coordinate the customer support process and supporting creation of training material and articles
Contribute to the internal knowledge base so you can share lessons learned with other resources
Stay up to date on product knowledge and the functionality of product features

Monitor and Control of Processes and Project

Tracks progress against milestones, budgetary guidelines, or other performance indicators, and prepares reports to for internal and external parties
Maintains an awareness of internal processes and practices to influence the success of programs and initiatives.
Updates project timelines as tasks complete, tracking progress against milestones and highlighting where items are starting to slip
Develop repeatable and scalable processes to improve project quality and delivery
Monitor and contribute on project tasks and hours to recognize maximum revenue each month
Maintain alignment with Finance and Accounting in order to build on revenue recognition best practices
Share product feedback with Product and Engineering teams to help improve the product
Gather, document and verify customer solution requirements using detailed meeting notes, checklists & intake forms

What you need

Education: Diploma in Business Administration or equivalent
Experience: Approximately 2-3 years of project management experience
Able to maintain high-quality service delivery and documentation
Self-driven, and able to work independently and with a team
1+ years of hands-on implementation experience with SaaS application
Ability to work in a fast-paced, deadline-driven start-up environment
Strong communication skills (both written and oral) and presentation capabilities, with an ability to articulate complex technical information clearly
Strong analytical skills to solve and model complex business requirements and make recommendations on best practices

Preferred Requirements

Experience with Project Management tools such as Wrike, Jira, and Confluence
Experience with Payments and API Integrations
Experience with Accounting Systems

Why Work With Us?

Visionary Team, Proven Results

Our leadership bench brings deep, collective experience in scaling high-growth FinTech companies through major funding cycles and critical market inflection points. This expertise creates a stable foundation, allowing you to focus on building and innovating. You will benefit directly from mentorship, expand your professional network, and learn the strategic decision-making processes required to lead a global, mature technology company.

Accelerated Career Ownership & DEI Commitment

We are an emerging high-growth company, and that means your career trajectory here is accelerated. Our employees are immediately given a high level of ownership and autonomy over complex, impactful projects.

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. We strive to eliminate bias throughout our recruitment process and build a culture where everyone feels they belong and can contribute their best work.

Strategic Total Rewards & Wellbeing

We invest in your success. Our total compensation packages are designed to be highly competitive, including a semi-annual bonus plan that give you a true stake in our future. Beyond your compensation, you benefit from:

Best-in-Class Equipment: The most modern MacBook and Apple equipment.
Prime Location: Our downtown Vancouver office offers coastal views and access to the building fitness center.
Flexibility: Generous benefits, including a family leave top-up program and our Work-From-Anywhere policy.

Purpose-Driven Culture & Prime Perks

Our culture is the foundation of our success. We operate with a "we over me" mentality, fostering strong, collaborative bonds built on Trust and Candor. You will also enjoy: fully stocked cupboards, weekly catered team lunches, and daily JJ Bean coffee runs to keep your energy high and your wallet happy.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our rewards offerings include support of career development, wellbeing, and personal growth.

Extended health and dental benefits
Paid time off
Savings and retirement plan matching
Parenthood top-up
Mentorship programs, and leadership series (to name a few)

Only candidates based in Vancouver will be considered. No remote opportunity. If interested please apply on our career page. https://fispan.bamboohr.com/careers/472

Apply About employer

More about this job

Responsibilities

Manage multiple customer implementation projects from planning through delivery, coordinating client teams, engineering, and internal resources to keep timelines, tasks, and deliverables on track. Identify and mitigate risks, document customer requirements, monitor project progress and revenue-related tasks, and share product feedback and implementation learnings across the organization.

Requirements

Requires a diploma in Business Administration or equivalent, approximately 2–3 years of project management experience, and at least one year of hands-on SaaS application implementation experience. Candidates should communicate complex technical information clearly, analyze business requirements, work independently and collaboratively in a fast-paced startup, and maintain high-quality service and documentation; experience with project management tools, payments, API integrations, or accounting systems is preferred.

Skills

Project Management
Project Planning
Project Execution
Risk Management
SaaS Implementation
Technical Integration
Cross-Functional Collaboration
Timeline and Milestone Tracking
Process Improvement
Requirements Gathering
Business Analysis
Technical Problem Solving
Written and Oral Communication
Presentation Skills
Revenue Recognition

Benefits

Semi-Annual Bonus
Modern MacBook and Apple Equipment
Family Leave Top-Up
Work-From-Anywhere Policy
Health and Dental Benefits
Paid Time Off
Savings and Retirement Plan Matching
Parenthood Top-Up
Mentorship Programs
Career Development Support
Wellbeing Support

Visa sponsorship

Not detected in the job text

Keywords

Enterprise SaaS
FinTech
Embedded Financial Products
Commercial Banking
ERP Banking
Project Management
Project Planning
Project Execution
SaaS Implementation
Technical Integration
API Integrations
Payments
Accounting Systems
Wrike
Jira
Confluence
Risk Management
Requirements Gathering
Business Requirements
Customer Onboarding
Bank Onboarding
Revenue Recognition
Finance and Accounting
Cross-Functional Collaboration
Process Improvement
Project Timelines
Milestone Tracking
Customer Support
Training Materials
Product Feedback

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