Jobs in Canada

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Added 10 hours ago
CC
Coordinator, Disaster Recovery Program
Cogeco Connexion
Burlington, ON
- Full-time
They must have a track record of owning documentation and facilitating tests between different departments
Added 10 hours ago
GO
Case Manager Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
The department of Justice is seeking qualified applicants for the position of Case Manager Coordinator.
Added 10 hours ago
S
Workplace Coordinator, Workplace Experience Network, Human Resources
Sanya’k̓ula
Vancouver, BC
- Full-time
The Workplace Coordinator reports to Team Leader, works in a matrixed human resources environment, and is accountable for participating as a member of the Workplace Experience Network (WEN)…
Added 10 hours ago
PH
Spiritual Life Coordinator
Providence Healthcare
Vancouver, BC
- Temporary
Reporting to the Director, Spiritual Health and Pastoral Care (SHPC), the Spiritual Life Coordinator is responsible for:
Added 10 hours ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Must have access to a reliable vehicle and the ability to travel within the community as required · Must be available to work 12 hours day shifts from Monday to Sunday
Added 10 hours ago
CS
Youth Experience Coordinator (Montreal)
Circuit Stream
Montreal, QC
- $22 CAD / hour
- Internship
We are looking for an organized, dependable Youth Experience Coordinator to lead daily camp operations at each university campus location. You’ll help prepare your campus for summer, train…
Added 10 hours ago
S
Workplace Coordinator, Workplace Experience Network, Human Resources
Sanya’k̓ula
Burnaby, BC
- Full-time
The Workplace Coordinator reports to Team Leader, works in a matrixed human resources environment, and is accountable for participating as a member of the Workplace Experience Network (WEN)…
Added 10 hours ago
LL
Location Coordinator | March Break & Summer 2027 (Verdun)
Laurus Lifestyles
Montreal, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 10 hours ago
OM
Sr. CAD Coordinator S5
OSI Maritime Systems
Burnaby, BC
- Full-time
Growth Opportunities: We invest in our employees' professional development and career growth with an annual employee driven development program.
Added 10 hours ago
LL
Location Coordinator | March Break & Summer 2027 (Laval)
Laurus Lifestyles
Laval, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 10 hours ago
LL
Location Coordinator | March Break & Summer 2027 (NDG)
Laurus Lifestyles
Montreal, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 10 hours ago
LL
Location Coordinator | March Break & Summer 2027 (Rosemère)
Laurus Lifestyles
Rosemère, QC
- Full-time
…combine learning, creativity, physical activity, and personal development in a welcoming and inclusive…
Added 10 hours ago
LJ
#2026-OSM42 - Outreach Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Full-time
…to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in…
Added 10 hours ago
LJ
#2026-OSM43 - Outreach Support Mentor
Life's Journey Inc.
Winnipeg, MB
- Full-time
…to the participants of the Outreach or Spectrum Connections program ensuring all program requirements are consistently being met. The Outreach Support Mentor will work alongside the Drop in…
Added 10 hours ago
FH
Registered Nurse, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
Be part of an exciting new specialized cardiac program providing high-acuity care for patients with complex cardiac needs. Our CICU offers advanced cardiac monitoring, cutting-edge…
Added 10 hours ago
FH
Registered Nurse, Transition Line - Admitted Cardiac Intervention – Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Full-time
…complete the applicable post graduate specialty nursing courses/program within the agreed-to time…
Added 10 hours ago
FH
Registered Nurse, Cardiac Intensive Care Unit (CICU) - Royal Columbian Hospital
Fraser Health
New Westminster, BC
- Part-time
Be part of an exciting new specialized cardiac program providing high-acuity care for patients with complex cardiac needs. Our CICU offers advanced cardiac monitoring, cutting-edge…
Added 10 hours ago
FH
Registered Nurse, Transition Line - Emergency - Burnaby Hospital
Fraser Health
Burnaby, BC
- Part-time
…psychiatry, oncology, outpatient clinics, and an extensive surgery program with anesthesia, orthopedics, general surgery, ENT, ophthalmology, obstetrics and gynecology, urology, and…
Added 11 hours ago
Security Coordinator
Pomerleau
Ottawa, ON
As a Security Coordinator working in the Security team at Pomerleau Construction, you will play a crucial role in supporting the security clearance program of both our internal and external…
Added 11 hours ago
VF
Group Fitness & Registered Fitness Programs Coordinator
Vivo for Healthier Generations
Calgary, AB
- Full-time
As Group Fitness & Registered Fitness Programs Coordinator, you will provide front-line supervision and leadership to a team of Group Fitness Instructors, ensuring the coordination and…
Added 11 hours ago
KC
Senior Project Coordinator
Kindred Construction Ltd.
Revelstoke, BC
- Full-time
Mentors project team members, i.e., Project Administrator, Project Coordinator, and Foreman to contribute to their development and career growth
Added 11 hours ago
DG
Indigenous Employment Coordinator
Dexterra Group
Mississauga, ON
- Full-time
As Indigenous Employment Coordinator, you will help connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in…
Added 11 hours ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 11 hours ago
DG
Indigenous Employment Coordinator
Dexterra Group
Calgary, AB
- Full-time
As Indigenous Employment Coordinator, you will help connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in…
Added 11 hours ago
DG
Indigenous Employment Coordinator
Dexterra Group
AB · Edmonton, AB
- Full-time
As Indigenous Employment Coordinator, you will help connect Indigenous candidates and communities with employment, training and career-development opportunities across our operations in…

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

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Jobs in Canada