Jobs in Canada

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Added 9 hours ago
R
Investment & Retirement Planning Assistant
RBC
Chilliwack, BC
- Part-time
Strong computer skills in Microsoft Office including Word, Power Point, Excel, Outlook
Added 9 hours ago
CP
Senior Financial Analyst, Properties
Choice Properties
Toronto, ON
- Full-time
Hybrid Model: 3 Days In Office (Monday/Thursday + 1 other preferred day)
Added 9 hours ago
SL
Director, Global Brand and Consumer Insights
Sun Life
Toronto, ON · Sun Life Toronto One York
- Full-time
Strong digital fluency, with the ability to effectively leverage AI, analytics and productivity tools (e.g. Microsoft CoPilot, Claude) to enhance research, insight development and…
Added 9 hours ago
SL
Digital Graphic Designer
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Waterloo King
- Full-time
Proficiency designing in, working with and editing Microsoft Outlook, PowerPoint, Word and Excel files.
Added 10 hours ago
Sr Analyst, IT- DevOps Lead
Aspire Bakeries
Brantford, ON
Operate and optimize Microsoft Azure infrastructure across compute, storage, networking, monitoring, backup, and platform services to support secure, reliable, and responsive workloads.
Added 10 hours ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 10 hours ago
M
RQ11836 - Software Developer - Senior
Maarut
Toronto, ON
- Contract
Create custom reports as required, applying Microsoft
Added 10 hours ago
Sr Architect
Insight Enterprises, Inc.
Toronto, ON
Define target-state data architectures, including data models, semantic layers, integration patterns, governance frameworks, and platform strategies.
Added 10 hours ago
IF
Senior Data Analyst
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
Has experience with Microsoft Power Platform, including Power BI, Power Automate, and Power Apps.
Added 10 hours ago
AM
Senior Web Developer
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $89,069 to $115,790 CAD / year
- Full-time
The AMA is recruiting for the position of Senior Web Developer. As a member of the Information Systems Group team, the Senior Web Developer will play a critical role in ensuring that AMA…
Added 10 hours ago
R
Financial Analyst ( merchandising)
RONA
Boucherville, QC
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 10 hours ago
D
Operations Manager, Growth Platforms
Deloitte
Calgary, AB
- Full-time
…execution. You will help develop and operationalize Growth Platform portfolio-wide priorities, support annual and quarterly planning, improve governance and reporting, and coordinate…
Added 10 hours ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
Added 10 hours ago
CC
Retail Shift Leader
Canna Cabana
Bracebridge, ON · Muskoka, Bracebridge, ON
- $17.95 to $19.5 CAD / hour
- Part-time
Must have valid CannSell to work in a retail cannabis store · Must have or be able to successfully complete a Police Background Check
Added 10 hours ago
C
Client Sales Support (English Services) (Telework/Hybrid)
CBC/Radio-Canada
Toronto, ON
- Full-time
Proficient in Microsoft Office (Word, Excel and Powerpoint) and Google Workspace (aka G Suite).
Added 10 hours ago
O
Digital Infrastructure Engineer
OLG
Sault Ste. Marie, ON · Toronto, ON · Foster Drive Office
- Full-time
Cloud and platform infrastructure with emphasis on Microsoft Azure (IaaS, PaaS, SaaS)
Added 10 hours ago
B
KYC Client Enablement Lead/Capital Markets/Fenergo
BeachHead
Toronto, ON
- $65.22 to $86.96 CAD / hour
- Contract
Intermediate to advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and SharePoint.
Added 10 hours ago
S
IT Security Profess.
Schaeffler
Chatham-Kent, ON · Chatham, ON
- Full-time
Strong understanding of SIEM infrastructure hosted on AWS and Microsoft Azure, including deployment, integration, and performance optimization.
Added 10 hours ago
S
IT Security Profess.
Schaeffler
Chatham-Kent, ON · Chatham, ON
- Full-time
Strong understanding of SIEM infrastructure hosted on AWS and Microsoft Azure, including deployment, integration, and performance optimization.
Added 10 hours ago
S
Senior Dotnet Developer
Systematix
Regina, SK
- $75 to $95 CAD / hour
- Contract
Systematix is currently seeking a Senior .NET Developer – Support, Maintenance & Development for our client, a major provincial energy utility organization, to support the development,…
Added 10 hours ago
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Senior Systems Analyst – Microsoft Dynamics 365 F&O / SCM
Bevertec
Toronto, ON · Greater Toronto Area, Canada
- Contract
Work with Data Management Framework (DMF), Dataverse, Power Platform, and Microsoft integration technologies.
Added 10 hours ago
CL
Business Analyst
Consilio LLC
AB · Edmonton, AB
- $60 to $85 CAD / hour
- Contract
…for leadership teams through Power BI, SQL, and the broader Microsoft Power Platform. Success in this position is measured by the quality, reliability, and business value of the information…
Added 10 hours ago
FF
Manager, Regulatory Compliance
Foresters Financial
Toronto, ON
- Full-time
This role requires a minimum of 2-3 days per week in Foresters head office in Toronto
Added 11 hours ago
Co-op/Intern Engineering Student - Engineering Practice (May 2027)
Spartan Controls Ltd.
Calgary, AB
Developing solutions utilizing the Microsoft Power Platform (primarily Power Apps, Power Automate, and Power BI) and SharePoint
Added 11 hours ago
Advanced Bionics Client Care Coordinator
Sonova AG
Toronto, ON
Proficiency in Microsoft Word, Outlook and Excel.

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

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Work requirements

Jobs in Canada