Jobs in Canada

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Added 10 hours ago
SD
Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Prince George, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 hours ago
SD
Post Office Clerk, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 hours ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Grande Prairie, AB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 10 hours ago
PB
Baker
Paris Baguette
Newmarket, ON · Ontario, ON
- Full-time
- Part-time
candidate will help to achieve our mission to bring expertly crafted baked and
Added 10 hours ago
PB
Sandwich/Salad Prep
Paris Baguette
Toronto, ON
- Full-time
- Part-time
will help to achieve our mission to bring expertly crafted baked and brewed
Added 10 hours ago
W
(CAN) Stock Unloader Associate
Walmart
Montreal, QC
- Part-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 10 hours ago
AW
VP & Head of Environmental, Canada
Allied World Assurance Company
Toronto, ON
- Full-time
…Professional Liability, with a strong working knowledge of General Liability and Excess Liability coverages. This individual will play a critical role in driving underwriting excellence,…
Added 10 hours ago
S
Technical Account Manager
SOTI
Mississauga, ON
- Full-time
Provide ad-hoc technical consultancy, advice and guidance using product and general technical expertise, including the timely communication of potential issues that may cause disruption
Added 10 hours ago
PV
Sales Associate
Pet Valu
Oakville, ON
- Part-time
As a Sales Associate you will use your knowledge and experience to help Pet Parents find the right nutrition and other solutions for their pets. You will be part of a team of passionate Pet…
Added 10 hours ago
T
Manager, Life & Health Advice Center Performance
TD
Toronto, ON
- Full-time
TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and…
Added 10 hours ago
B
Client Service Assistant, BMO Nesbitt Burns (12-month contract)
BMO
Calgary, AB · GLENMO
- Full-time
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a…
Added 10 hours ago
B
Client Service Assistant
BMO
Red Deer, AB · RDR
- Full-time
Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a…
Added 10 hours ago
HI
Commercial Insurance Associate
HUB International
Cranbrook, BC
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 10 hours ago
Sr Analyst, IT- DevOps Lead
Aspire Bakeries
Brantford, ON
Flexibility & Support - HSA and FSA plans to help you manage everyday expenses.
Added 10 hours ago
BS
People Services Generalist
Blackline Safety
Remote, Canada
- Remote
Added 10 hours ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 10 hours ago
M
RQ11821 - Change Management Consultant - Senior
Maarut
Toronto, ON
- Contract
Added 10 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Zhoda, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 10 hours ago
CP
Team Lead, Hog Barn - Farrowing
Canada Packers Inc.
Killarney, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 10 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Sperling, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 10 hours ago
TU
Financial Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Prepares budgets and projections on an annual and quarterly basis to help units better understand their resources and manage within their financial means.
Added 10 hours ago
CG
General Help Part Time at Pine Grove Corrections
Compass Group Canada
Prince Albert, SK
- Part-time
Added 10 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Plum Coulee, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 10 hours ago
CG
General Help, Full Time
Compass Group Canada
Sudbury, ON · Greater Sudbury, ON
- $19.14 CAD / hour
- Full-time
Added 10 hours ago
DC
Technical Specialist, UXO
Defence Construction Canada
Borden, ON
- Full-time
Internal (DCC Employees) and External (General Public)

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

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Work requirements

Jobs in Canada