Jobs in Canada

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Added 2 days ago
C
Collaboration Technical Specialist
CIBC
Toronto, ON
- Full-time
Production Support-Provide administration and operational support for SharePoint Online, Microsoft Teams, OneDrive for Business, Microsoft Purview, Microsoft Copilot, Microsoft Forms, and…
Added 2 days ago
R
Business Analyst
Raise
Toronto, ON
- Full-time
Advanced proficiency in MS Office tools (Visio, Excel, PowerPoint, Planner, SharePoint).
Added 2 days ago
HA
Benefits Administrator - FT Permanent & FT Term
Health Association Nova Scotia
Bedford, NS
- Full-time
Advanced user of MS365 tools such as Excel, SharePoint, Word, PowerPoint.
Added 2 days ago
HC
11/27/2026 - Senior Support, Maintenance & Development (.NET) Consultant
Horizon Computer Solutions Inc.
Regina, SK
- Contract
Candidates must have a minimum of 5 years of experience in:
Added 2 days ago
L
Specialist, Product Education Operations | Contract until September 2028
lululemon
Vancouver, BC
- Full-time
Work is performed onsite, minimum 4 days per week.
Added 2 days ago
OM
Hardware Engineering - Sr. Mechanical Engineer - P4
OSI Maritime Systems
Burnaby, BC
- Full-time
Familiarity with MS Office Suite and SharePoint
Added 2 days ago
CO
Executive Assistant
City of Winnipeg
Winnipeg, MB
- Full-time
Added 2 days ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 2 days ago
TC
Learning and Development Content Specialist
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Ottawa, ON
- $80,000 to $87,000 CAD / year
- Full-time
Knowledge of content management systems, preferably SharePoint.
Added 2 days ago
IF
Manager, M365 and End-User Software
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…manage Microsoft M365 solutions, including Teams, Copilot, SharePoint, Word, Excel and PowerPoint, as well as other software designed to enhance productivity across the…
Added 2 days ago
B
KYC Client Enablement Lead/Capital Markets/Fenergo
BeachHead
Toronto, ON
- $65.22 to $86.96 CAD / hour
- Contract
Intermediate to advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and SharePoint.
Added 2 days ago
H
Senior Data Security Engineer
Hays
Toronto, ON
- $120 to $150 CAD / hour
- Contract
Identify and remediate inappropriate sharing, excessive access, stale permissions, and sensitive-data exposure across SharePoint, OneDrive, Microsoft Teams, and other collaboration…
Added 2 days ago
SH
Development Officer, Donor Programs
Sinai Health Foundation
Toronto, ON
- $64,644 to $80,805 CAD / year
- Full-time
Maintain accurate and organized program documentation and files in SharePoint.
Added 2 days ago
I
Human Resources Operations Partner
Intelcom
Montreal, QC · Saint-Jérôme, QC · Service Centre (Montreal)
- Full-time
Strong proficiency with office tools (Word, Excel, PowerPoint, Teams, SharePoint) and experience with HR management systems, including HRIS platforms such as Workday and Dayforce (an asset).
Added 2 days ago
Caseworker [Housing First] - #2026098
John Howard Society Of Saskatchewan
Regina, SK
Computer skills with emphasis on Microsoft 365 (SharePoint, Outlook, Word, Excel, etc.)
Added 2 days ago
Co-op/Intern Engineering Student - Engineering Practice (May 2027)
Spartan Controls Ltd.
Calgary, AB
Developing solutions utilizing the Microsoft Power Platform (primarily Power Apps, Power Automate, and Power BI) and SharePoint
Added 2 days ago
CW
Physician Liaison
Calgary West Central Primary Care Network
Remote, Canada
- Full-time
- Remote
Technical: Proficiency in Microsoft Office Suite and SharePoint is required. Experience with HubSpot and familiarity with Electronic Medical Records (EMR) would be considered an asset.
Added 2 days ago
Administrator
Government of Alberta
AB
Experience with SharePoint or other information management systems.
Added 2 days ago
IC
Anti-Money Laundering Manager
Infotek Consulting Inc.
Toronto, ON · Greater Toronto Area, Canada
- $70 to $82 CAD / hour
- Contract
Intermediate to advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and SharePoint.
Added 2 days ago
GC
Information Management and Contract Specialist - Clerk's Department (Permanent Full-Time)
Grey County
Owen Sound, ON
- Full-time
Added 2 days ago
AA
Operations Business Systems Analyst
AMI Attachments
ON · Hawkesville, Ontario
- Full-time
Experience with Microsoft 365 Platform including SharePoint, Power BI, Power Platform or similar platforms, and working knowledge of SQL, relational data, integrations, and software…
Added 2 days ago
L
Proposal Administrator
Ledcor
Edmonton, AB
- Full-time
Experience with Adobe Pro, InDesign, Photoshop, Visio, or SharePoint is considered a strong asset; familiarity with proposal platforms or content management tools such as Canto or Empower…
Added 2 days ago
Senior Manager, Executive Reporting & Advisory
Scotiabank
Toronto, ON
Advanced PowerPoint and Communication skills are essential. Strong SharePoint and web design skills are assets.
Added 2 days ago
NC
Security & Resilience Awareness Specialist (18 Month Term)
NAV CANADA
Ottawa, ON
- Full-time
Experience developing and sharing content using Microsoft 365 Suite including SharePoint, Viva Engage, Streams and Forms (or similar platforms).
Added 2 days ago
TI
Senior Consultant
TekStaff IT Solutions
ON · Ontario, Canada
- Contract

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

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Work requirements

Jobs in Canada