Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 10 hours ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 10 hours ago
C
Manager, Finance Systems Business Analysis
Co-operators
Guelph, ON
- Full-time
Work Model: Hybrid (2 days in office)
Added 10 hours ago
D
Assistant Manager, Yardi Implementation, Finance Operations Advisory
Deloitte
Toronto, ON
- Full-time
…of complex Yardi transformation initiatives. As an Assistant Manager, you will play a key role in planning and delivering Yardi implementations, upgrades, configurations and optimization…
Added 10 hours ago
IF
Engineering Manager - Frontend - Krak
Ink Foundation
Canada
- Full-time
We’re looking for a hands-on Engineering Manager to lead a cross-functional Consumer pod focused on building and scaling core Krak experiences. This leader will guide a team of Frontend…
Added 10 hours ago
IF
Senior Product Manager - Payments Platform
Ink Foundation
Canada
- Full-time
The team is looking for a product manager to shape the future of this platform, from the architecture underneath to the API layer internal clients build on. At the center is Payward's…
Added 10 hours ago
GC
Account Manager, Security Master Supervisor
Guardian Capital Group
Toronto, ON
- Full-time
Our asset management division, Guardian Capital LP, is the manager and portfolio manager of the Guardian Capital Funds and Guardian Capital ETFs, with capabilities that span a range of…
Added 10 hours ago
AM
Senior Web Developer
Alberta Medical Association (AMA)
AB · Alberta, Canada
- $89,069 to $115,790 CAD / year
- Full-time
…ensuring that AMA initiatives are supported through design, development, delivery, and maintenance of AMA’s web and client information…
Added 10 hours ago
A
Senior Engineering Manager
Ausenco
Burnaby, BC
- Full-time
Ausenco is seeking a qualified and highly motivated Senior Engineering Manager experienced in mining projects and/or studies for our Western Canada region.
Added 10 hours ago
MT
Territory Manager (East Toronto)
MT Talent Solutions Inc.
Toronto, ON
- Full-time
We are proud to support our client in hiring a Territory Sales Representative for an exciting opportunity within the commercial building services industry. Our client is a well-established,…
Added 10 hours ago
CL
Human Resources - HR Business Partner
Cosmetica Laboratories Inc
Toronto, ON · Scarborough, ON
- Full-time
The HRBP has end-to-end ownership of HR matters within assigned client groups, from intake and assessment through advice, approvals, execution, documentation, communication, reporting,…
Added 10 hours ago
IR
Senior Commercial Account Manager
Impact Recruitment
ON · Simcoe, ON
- Full-time
Active RIBO licence required
Added 10 hours ago
A
Hardware Engineer
Actalent
Calgary, AB
- $90,000 to $100,000 CAD / year
- Full-time
…year. The successful candidate will contribute to new product development and an upcoming large instrumentation project incorporating radio and wireless technology. The role is expected to…
Added 10 hours ago
GI
Business Development Manager
GrowCap Inc
Toronto, ON
- Full-time
We’re seeking a Business Development Manager to own the pipeline, drive revenue, and
Added 10 hours ago
A
Engineering Manager
Ausenco
Burnaby, BC
- Full-time
Ausenco is seeking a qualified and highly motivated Engineering Manager experienced in mining projects and/or studies for our Western Canada region.
Added 10 hours ago
D
Operations Manager, Growth Platforms
Deloitte
Calgary, AB
- Full-time
…organizations to create differentiated offerings and solve complex client challenges. The portfolio includes strategic alliances and technology relationships that support market activation,…
Added 10 hours ago
SI
Senior Manager Sales Business Development
Stitch It
Burlington, ON
- $100,000 to $120,000 CAD / year
- Full-time
As a Senior Manager, Sales and Business Development at Stitch It Alterations and Dry Cleaning, you will be responsible for driving corporate sales growth by acquiring and retaining key…
Added 10 hours ago
MR
Manager, Accommodated Exam Centre
Mount Royal University
Calgary, AB
- Part-time
As part of the Access and Inclusion Services department, the Accommodated Exam Centre Manager contributes to department consistency, the University’s strategic direction, quality assurance,…
Added 10 hours ago
Z
Implementation Project Manager
Zaddons
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…Depending on the engagement, implementation is led by either the client or a third-party implementation partner, with Zaddons providing product enablement and support. The Implementation…
Added 10 hours ago
MC
Fashion Sales Associate
Mysto Cashmere
Vancouver, BC
- Full-time
Shift handover: leave a short end-of-shift note for the Store Manager covering client feedback, requested sizes or items,
Added 10 hours ago
RH
Executive Assistant (with Office Operations)
Robert Half
Calgary, AB
- Full-time
Client Relations & Business Development Support
Added 10 hours ago
CG
Chef Manager
Compass Group Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Participate in all phases of food preparation, menu planning, and development.
Added 10 hours ago
DG
Cleaners
Dexterra Group
Coquitlam, BC
- Full-time
As a Cleaner at the location, reporting to the Manager, you will ensure a sanitary environment, securing and maintaining tools/equipment used to perform the day to day work and performing…
Added 10 hours ago
X
Concrete Scanning/Coring Technician Trainee
XRSounder
Halifax, NS
- Full-time
…innovative. We have a diverse, youthful culture where career development is both supported and encouraged. Continually striving for excellence and pushing for higher standards, Xradar is…
Added 11 hours ago
GT
Senior Project Manager, Level II
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…may, at the higher end, exceed $50 million. The Senior Project Manager II will drive successful outcomes, influence forward-thinking management decisions and supports the overall success of…
Added 11 hours ago
F
Business Development Coordinator
Fasken
Toronto, ON · Montreal, QC · Vancouver, BC
- Full-time
Reporting to the Senior Manager, Business Development, this role is responsible for supporting the members and activities of the firm-wide Business Development (BD) Team. The BD Coordinator…

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

Report this job

Work requirements

Jobs in Canada