Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 20 hours ago
FG
Operations Coordinator - Client Service Administration and Process Support
Fitch Group
Toronto, ON
- $45,000 to $55,000 CAD / year
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 20 hours ago
Manager Corporate Communications | Great West
The Canada Life Assurance Company
Winnipeg, MB · Toronto, ON
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 20 hours ago
Director, Insured Services and Compensation Design
Government of Alberta
AB
Reporting to the Executive Director, Provider Compensation Operations, the Director, Insured Services and Compensation Design leads the development and continuous improvement of insured…
Added 20 hours ago
D
Assistant Manager, Yardi Implementation, Finance Operations Advisory
Deloitte
Toronto, ON
- Full-time
We are looking for an experienced Yardi professional to join our Controls Assurance practice and support the delivery of complex Yardi transformation initiatives. As an Assistant Manager,…
Added 20 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Zhoda, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
IF
Sr. Model Risk Manager
Ink Foundation
Canada
- Full-time
We are seeking a highly skilled Sr. Manager, Model Risk Management to join our team, focusing on Transaction Monitoring and Customer Risk Assessments models for Anti-Money Laundering (AML)…
Added 20 hours ago
CP
Team Lead, Hog Barn - Farrowing
Canada Packers Inc.
Killarney, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
CP
Team Lead, Hog Barn - Breeding/Farrowing
Canada Packers Inc.
Zhoda, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
St. Andrews, MB · Saint Andrews, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Sperling, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
TU
Financial Analyst
The University of British Columbia
Vancouver, BC
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Manages, develops and prepares complex models reports from various systems and sources using various software packages and tools to support financial decision making and analysis including…
Added 20 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
Plum Coulee, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
CP
Animal Care Technician (Swine Technician)
Canada Packers Inc.
MB · Darlingford, MB
- Full-time
Schedule: Rotating shifts that include weekends, holidays, and occasional alarm response
Added 20 hours ago
KN
Drupal Developer
Knowledge Network Corporation
Burnaby, BC
- Full-time
Drupal is the foundation of those platforms, managing content, metadata, relationships and integrations that make programming discoverable and delivering reliable information to every…
Added 20 hours ago
D
Operations Manager, Growth Platforms
Deloitte
Calgary, AB
- Full-time
As Operations Manager, Growth Platforms, you will be part of the core Growth Platforms team and play a key role in translating strategy into execution. You will help develop and…
Added 20 hours ago
MR
Manager, Accommodated Exam Centre
Mount Royal University
Calgary, AB
- Part-time
Mount Royal University is committed to access, equity, and inclusion. Students who identify as belonging to one of the protected categories as defined by the Alberta Human Rights Act (AHR…
Added 20 hours ago
CG
Chef Manager
Compass Group Canada
Saint-Hyacinthe, QC · St-Hyacinthe, QC
- Full-time
Participate in all phases of food preparation, menu planning, and development.
Added 20 hours ago
TC
Learning and Development Content Specialist
The Canadian Real Estate Association | L'Association canadienne de l'immobilier
Ottawa, ON
- $80,000 to $87,000 CAD / year
- Full-time
Reports To: Manager, Learning and Development
Added 20 hours ago
GF
Performance Coach - HYROX - Edmonton Rabbit Hill Road and 23 Ave
GoodLife Fitness
AB · Edmonton, AB
- Part-time
Ensures proper Performance Program (REGYMEN, HYROX, Craft Boxing Co., PEAK, Other Performance Programing) delivery is followed to provide an exceptional and safe Member experience
Added 20 hours ago
X
Concrete Scanning/Coring Technician Trainee
XRSounder
Halifax, NS
- Full-time
Knowledge or interest in learning concrete construction methods, project management and interest in business development
Added 20 hours ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Aylmer, ON
- $45,000 to $49,000 CAD / year
- Part-time
Continued individual learning and development to align with Meridian core competencies and values while delivering on action plans aligned with Employee Engagement results.
Added 20 hours ago
GT
Senior Project Manager, Level II
Greater Toronto Airports Authority
Toronto, ON
- Full-time
A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program.
Added 20 hours ago
SD
Beauty Manager, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 20 hours ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 20 hours ago
TT
Dispatcher
Trimac Transportation
Claresholm, AB
- Full-time
Trimac has a focus on sustainable, profitable growth and an acceptable return on capital for the future. A critical element will be the execution of our growth strategy in uncertain…

Fitch Group

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year

Apply on careers.fitch.group About employer

Applications open in a new tab.

Job details

Pay: $45,000 to $55,000 CAD / year
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply on careers.fitch.group About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting service delivery through candidate escalations. They will also identify process gaps and implement improvements to enhance operational efficiency and automation.

Requirements

Candidates should have experience in high-volume administrative or regulatory environments and possess strong proficiency in CRM and case management tools. The role requires excellent communication skills, with a preference for bilingual candidates capable of managing complex stakeholder interactions.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process improvement
Vendor management
Data analysis
Communication
Problem solving
Bilingualism

Benefits

Hybrid work environment
Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave plan
Employee resource groups
Paid volunteer days
Matched funding for donations

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Coordination
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Process Improvement
Automation
Regulatory Environment
Licensure Exam
Case Management
Data Tracking
Stakeholder Management
Bilingual
Hybrid Work
Professional Education

Report this job

Work requirements

Jobs in Canada