Find work in Canada.

317,529 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 mins ago
Senior Agile Project Manager
TSR Consulting
Toronto, ON
Full-time
We are looking for a Senior Agile Project Manager with strong experience in Agile delivery, stakeholder management, Jira administration, project reporting, and technical project…
Added 11 mins ago
Senior Administrative Assistant
Whistler Blackcomb
Whistler, BC
Full-time
…chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your…
Added 11 mins ago
Registered Nurse - Cardiovascular ICU
Nova Scotia Health Authority
Halifax, NS
$40.55 to $51.74 CAD / hour
Full-time
…direction of nursing care in the CVICU. The RN provides clinical leadership, particularly in complex or unpredictable patient/client care settings. The RN has the knowledge, skill and…
Added 11 mins ago
SALES LOT ATTENDANT - 6 MONTH TERM
Birchwood Automotive Group
Winnipeg, MB
Contract
Reporting Relationship: This position reports directly to the General Sales Manager.
Added 11 mins ago
Efficacité de la Flotte, Gestionnaire de programme / Fleet Efficiency , Program Manager
Airbus Aircraft
Montreal, QC
Full-time
Added 11 mins ago
Warehouse Manager
Modern Technical Staffing Inc.
Brampton, ON
$100,000 to $110,000 CAD / year
Full-time
Our client in Brampton is looking to hire a Warehouse Manager. They are seeking someone who has been employed as a Warehouse Manager with a distribution company.
Added 11 mins ago
Responsable Programmes Support Client / In-Service Program Manager
Airbus Aircraft
Montreal, QC
Full-time
Responsable Programme - Support Client / In-Service Program Manager
Added 11 mins ago
Operations Director, A65 Disassembly and Inspection/ Directeur des operations, démontage et de l'inspection A65
Siemens Energy
Montreal, QC
Full-time
…this role is structured around three core areas: operational leadership and team management, management of the disassembly and inspection workflow, and a focus on continuous process…
Added 11 mins ago
Senior Associate, Audit
PKF ANTARES
Calgary, AB
Full-time
Strong leadership skills to train, direct and motivate staff
Added 11 mins ago
Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Cambridge, ON
Temporary
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting…
Added 11 mins ago
Returning Assistant Store Manager - Spirit
Spencer Gifts - Spirit Halloween
Cambridge, ON
Temporary
?This position is for any person who has previously worked for Spencer’s / Spirit Halloween in an Assistant Store Manager position.
Added 11 mins ago
Full Stack Architect
TD
Toronto, ON
Full-time
Meaningful work is fueled by meaningful performance and career development conversations with your manager.
Added 11 mins ago
Specialist, Safety Programs and Projects
NAV CANADA
Ottawa, ON
Full-time
Reporting to the Manager, Proactive Safety & External Integration, the Specialist supports the coordination, administration, and continuous improvement of NAV CANADA’s Voluntary Safety…
Added 11 mins ago
Community General Manager, Personal Banking - Lower Sackville, NS
CIBC
Lower Sackville, NS
Full-time
People Leadership – Lead and coach a high performing sales team of Leaders, Advisors, and Representatives to deepen client relationships and grow business to CIBC. Provide meaningful…
Added 11 mins ago
Supervisor (Part Time)
Carters Inc.
Halifax, NS
Part-time
…our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between…
Added 11 mins ago
Team Lead - L2 End User Desktop Support
BMO
Toronto, ON · SCC
Full-time
Identifies opportunities to strengthen operational capability through process improvements, knowledge management practices, and technical development initiatives.
Added 11 mins ago
Project Manager (Heavy Fabrication)
BWXT
Cambridge, ON
As our Project Manager, you will lead complex component projects from initiation through completion, ensuring they are delivered safely, on time, within budget, and to the highest quality…
Added 11 mins ago
Planning & Procurement Manager
Fletcher Building
Hamilton, ON
We're looking for an experienced Planning & Procurement Manager to join our Hamilton manufacturing site. This is a critical role responsible for ensuring the plant can meet customer demand…
Added 11 mins ago
Project Manager
Fletcher Building
Hamilton, ON
…client outcomes. This role is suited to an experienced Project Manager who enjoys leading people, managing risk, and delivering technically challenging civil…
Added 11 mins ago
General Manager, Consumer Home Brands
Calliere
Quebec, QC · Downtown Montreal South & West, Quebec
Full-time
…double-digit rate, and the company is investing in new product…
Added 11 mins ago
Region Manager - Waikato
Fletcher Building
Hamilton, ON
Reporting to the General Manager - Higgins, this role is responsible for the overall performance of the Waikato region, delivering sustainable and profitable outcomes aligned with Higgins'…
Added 11 mins ago
Paving Manager
Fletcher Building
Hamilton, ON
We're looking for an experienced Paving Manager to lead the delivery of our asphalt surfacing programme across the Waikato. This is a hands-on leadership role where you'll take ownership of…
Added 11 mins ago
Construction Manager
Fletcher Building
Hamilton, ON
Based in Hamilton and reporting to the Regional Manager, you will be a key member of the regional leadership team with responsibility for leading a large construction team.
Added 11 mins ago
Social Worker, Acute & Sub-acute Care - Chilliwack General Hospital
Fraser Health
Chilliwack, BC
Part-time
Reporting administratively to the Manager, Health Services and clinically to the Professional Practice Chief, Social Work, the Social Worker, Acute Care provides therapeutic clinical…
Added 26 mins ago
Project Development Manager (Canada or USA)
Primero Group
Canada
Primero America’s team is currently looking for a Project Development Manager

Fitch Group

Operations Coordinator - Client Service Administration and Process Support - Toronto

Toronto, ON, Canada

Pay: $45,000 to $55,000 CAD / year
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting process improvements. They are responsible for handling candidate escalations, tracking designation applications, and maintaining accurate documentation across operational workstreams.

Requirements

Candidates should have experience in operations or education administration and be comfortable managing complex cases in a regulatory environment. Proficiency in CRM platforms like Salesforce or Zendesk and strong communication skills in both English and French are required.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Case management
Process improvement
Vendor coordination
Bilingual communication
Data analysis
Automation

Benefits

Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave
Volunteer days
Matched funding for donations
Leadership development
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Management
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Regulatory Environment
Process Improvement
Automation
Designation Activity
Audit
CRM
Hybrid Work
Professional Education
Case Management
Bilingual

Report this job