Find work in Canada.

320,926 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 13 mins ago
Auto Body Parts Coordinator (North Bay)
Assured Automotive
North Bay, ON
Full-time
…excel on our team. We also invest in our employees, offering training sessions and assisting with certifications. If you're looking for a new opportunity, we provide career growth, an…
Added 13 mins ago
Project Coordinator
Clark Builders
Yellowknife, NT
Full-time
Clark Builders is hiring a Project Coordinator in Yellowknife to assist with various projects across the Northwest territories. This role will support the Project Manager(s) and…
Added 13 mins ago
Associate Dean, Faculty of Trades and Technology - Competition ID: 4773
Kwantlen Polytechnic University
Surrey, BC
Full-time
…experience. You will bring a strong understanding of the BC trades training system, a commitment to academic excellence, and the ability to navigate complex operational, employee, and…
Added 13 mins ago
Director of Care
Optima Living
AB · Red Deer County, AB
Added 13 mins ago
Community Support Worker III Community Link (Permanent Full-Time)
CASS Human Resources
Calgary, AB
Full-time
Maintain all mandatory training and professional development requirements
Added 13 mins ago
Manager, Talent Acquisition, Pacific Link
Trans Mountain
Calgary, AB
…also support the coordination and delivery of onboarding and training requirements for Pacific Link…
Added 29 mins ago
Event Specialist
Chartered Professional Accountants of BC
Vancouver, BC
$67,800 to $80,450 CAD / year
Full-time
Lead volunteer recruitment, onboarding, succession planning, and training
Added 29 mins ago
Associate Dean, Faculty of Trades and Technology
Kwantlen Polytechnic University
Surrey, BC
Full-time
…experience. You will bring a strong understanding of the BC trades training system, a commitment to academic excellence, and the ability to navigate complex operational, employee, and…
Added 42 mins ago
Deli Clerk - Full Time
Longo's
Toronto, ON
Full-time
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the…
Added 42 mins ago
Development Coordinator (13713)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$115,570 to $144,526.2 CAD / year
Temporary
…successful transit operations in the role of a Development…
Added 42 mins ago
Senior Project Coordinator
FCC Construcción
Toronto, ON
Full-time
As part of the Scarborough Transit Connect project, FCC is looking for a Senior Project Coordinator to join our team.
Added 42 mins ago
Variety Use Agreement and Intellectual Property Program Coordinator
Seeds Canada
Canada
Full-time
The Intellectual Property and VUA Program Coordinator supports the administration and growth of Seeds Canada's Variety Use Agreement (VUA) platform while advancing intellectual property…
Added 42 mins ago
Site Supervisor (Janitorial) Richmond Hill
Compass Group Canada
Richmond Hill, ON
Full-time
Supervise inventory ordering and management for non-GMP supplies, grounds maintenance materials and new employee training requirements in conjunction with the Shift Coordinator or assigned…
Added 42 mins ago
Property and Agreements Coordinator (13704)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$115,570 to $144,526.2 CAD / year
Temporary
We have an opportunity in our Property, Planning & Development Department for a Property & Agreements Coordinator who has extensive related experience in property acquisitions and/or a…
Added 42 mins ago
Senior Research Coordinator
National Bank of Canada
Toronto, ON
Full-time
A career as a Senior Research Coordinator in the Equity Research team at National Bank of Canada, Capitals Market means acting as a key operational and administrative partner supporting the…
Added 42 mins ago
Night Clerk - Full Time
Longo's
Vaughan, ON
Full-time
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the…
Added 42 mins ago
Starbucks Barista (Clerk)- Full Time
Longo's
Ajax, ON
Full-time
Note: A qualified job applicant with a disability is one who possesses the required skills, education, experience and training and who can, with reasonable accommodation, perform the…
Added 43 mins ago
Recruiter
Inovata Foods
Tillsonburg, ON
$50,000 to $80,000 CAD / year
Full-time
Coordinate new hire orientation and onboarding documentation, in partnership with the Training & Development Specialist.
Added 43 mins ago
HR Generalist
Inovata Foods
Tillsonburg, ON
$60,000 to $75,000 CAD / year
Full-time
Partner with the training team to improve employee development and succession pathways.
Added 43 mins ago
Project Coordinator, Technical Standards Development
Metrolinx
Canada
Full-time
Our Engineering & Safety Division is looking for a Project Coordinator, Technical Standards Development to support internal and external subject matter experts who are involved…
Added 57 mins ago
Clinical Resource Nurse - Charge Nurse
Prairie Mountain Health
Neepawa, MB
Full-time
Under the general supervision of the Client Care Coordinator and/or Care Team Manager, and while demonstrating a commitment to the vision, mission, values and strategic priorities of…
Added 58 mins ago
Project Coordinator
Hitachi
Toronto, ON · (RSBU) Toronto
Full-time
Worklife programs such as Flextime and a variety of Development and Training opportunities
Added 58 mins ago
Retail Store Coordinator Full Time Winners Carleton Place
The TJX Companies, Inc.
Carleton Place, ON
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 58 mins ago
HR Coordinator
Carecor Health Services Ltd.
Calgary, AB · AB · Red Deer, AB · Edmonton, AB
Full-time
Support the national BMP orientation, training and education programs.
Added 58 mins ago
Hot Seat Coordinator - Mine Operations
Artemis Gold - Blackwater Project
BC
Other
Reporting to the Supervisor - Dispatch, the Hot Seat Coordinator is responsible for coordinating workforce deployment, operator relief activities, and hot seating requirements across Mine…

Fitch Group

Operations Coordinator - Client Service Administration and Process Support - Toronto

Toronto, ON, Canada

Pay: $45,000 to $55,000 CAD / year
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About the Team:
Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make an Impact:
• Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
• Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
• Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
• Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
• Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May be a Good Fit if:
• You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
• You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
• You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
• You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out:
• Experience working with licensure exam delivery and working in a regulatory environment
• Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
• Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
• Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
• Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch:
• Hybrid Work Environment: 3 days per week in the office; 2 days remote
• A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites:www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply About employer

More about this job

Responsibilities

The Operations Coordinator will manage client service administration, exam operations, and vendor coordination while supporting process improvements. They are responsible for handling candidate escalations, tracking designation applications, and maintaining accurate documentation across operational workstreams.

Requirements

Candidates should have experience in operations or education administration and be comfortable managing complex cases in a regulatory environment. Proficiency in CRM platforms like Salesforce or Zendesk and strong communication skills in both English and French are required.

Skills

Operations coordination
Client service administration
Exam administration
Regulatory program delivery
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Case management
Process improvement
Vendor coordination
Bilingual communication
Data analysis
Automation

Benefits

Retirement planning
Tuition reimbursement
Healthcare offerings
Parental leave
Volunteer days
Matched funding for donations
Leadership development
Mentorship programs

Visa sponsorship

Not detected in the job text

Keywords

Operations Coordinator
Client Service
Financial Services
Exam Operations
Vendor Management
Salesforce
Zendesk
SharePoint
Microsoft Office
Copilot
Regulatory Environment
Process Improvement
Automation
Designation Activity
Audit
CRM
Hybrid Work
Professional Education
Case Management
Bilingual

Report this job