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Senior Customer Development Leader
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
The Senior Customer Development Leader ensures the delivery of business metrics: GSV/ NSV/ Gross Margin and Share for Mars Food & Nutrition Canada for the Walmart and Costco accounts.…
Added 15 mins ago
JI
Project Coordinator
J.D. Irving, Limited
NS · Dartmouth, NS
- Full-time
Fleetway is seeking a Junior Project Coordinator to support the successful delivery of work within the River Class Destroyer (RCD) program. Working closely with Project Managers and…
Added 30 mins ago
IS
Associate Materials Management Specialist
Irving Shipbuilding
Dartmouth, NS
- Full-time
Monitor delivery schedules and track shipments to ensure materials arrive on time.
Added 30 mins ago
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Scheduler
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Dartmouth, NS
- Full-time
Maintain key project structures: WBS, OBS, RBS, Control Accounts, and the Subcontractor Data Requirements List (SDRL).
Added 30 mins ago
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City Dispatcher
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Principal Engineer - Retail Systems
lululemon
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- Full-time
…experience and productivity tools, enterprise payments, store data and intelligence, retail expansion and reliability, wholesale/B2B technology, and contact center…
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Principal AI/ML Engineer
lululemon
Vancouver, BC
- Full-time
The Enterprise Data & AI organization is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and services that enable the enterprise to…
Added 30 mins ago
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Principal Software Engineer, Data and AI Platforms
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The Enterprise Data & AI organization is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and services that enable the enterprise to…
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FR
Delivery Practice Owner
Fitch Ratings
Toronto, ON
- Full-time
You will join the Delivery Management track within Technology & Data Delivery Enablement, leading Agile squad(s) to enable predictable, high-quality delivery. As a senior practitioner, you…
Added 30 mins ago
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Databricks Lead
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Toronto, ON
- Full-time
SCM Data & Innovation Analytics is seeking a Databricks Lead with strong expertise in Databricks to design, build, and operationalize scalable Supply Chain data products that deliver…
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Principal Applied AI/ML Scientist
lululemon
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- Full-time
The Enterprise Data & AI organization is a strategic and operational driver of growth for lululemon, owning and building the data and AI platforms and services that enable the enterprise to…
Added 30 mins ago
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Practice Lead, Natural Sciences & Forestry
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Establish and lead consistent technical review processes at key project milestones, working alongside Project Managers who own project delivery.
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Senior H&B Consultant I
Marsh McLennan
Winnipeg, MB · Toronto, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
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Senior Specialist, Agentic AI Engineering
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…ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to…
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Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead
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As a Consulting Principal, Business Analysis Center of Excellence & AI Adoption Lead, you will make an impact by leading a Business Analysis Center of Excellence (CoE) for a leading…
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Senior Delivery Manager
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Lead end-to-end delivery of complex, multi-phase engagements, ensuring alignment across scope, budget, timeline, and quality to meet delivery commitments and achieve successful outcomes
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Chief AI Architect
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…ensuring seamless execution from initial order entry through final delivery. This role acts as a critical liaison between customers, production teams, and internal stakeholders to…
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Director, Blue Box Operations
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Project Manager AI
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We are seeking a results-driven and highly organized AI Project Manager to lead the planning, coordination, and successful delivery of AI-powered projects and solutions.
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Databricks Lead
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Manager, Change Enablement
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…Change Enablement strategies. The Manager will work closely with delivery teams to ensure effective execution and requires strong leadership skills, including high emotional intelligence,…
Added 1 hour ago
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Manager, Service Delivery – Western Region
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Fitch Ratings

Delivery Practice Owner

Toronto, ON, Canada

For Toronto roles only: Expected base pay rates for the role will be between 90,000 CAD and 120,000 CAD per year. · Full-time

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Job details

Pay: For Toronto roles only: Expected base pay rates for the role will be between 90,000 CAD and 120,000 CAD per year.
Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

As one of the world’s top three credit ratings agencies, Fitch Ratings plays a critical role in global capital markets by providing credit analysis, ratings, research, and commentary to financial market participants. For over 100 years, Fitch Ratings has been creating value for global markets through its rigorous analysis and deep expertise, which have resulted in a variety of market leading tools, methodologies, indices, research, and analytical products. Fitch Ratings is part of Fitch Group, a global leader in financial information services with operations in more than 30 countries, which also includes Fitch Solutions. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

Join our fast growing Toronto innovation hub, where we’re building production grade AI to reshape global credit decisions. Here, you won’t just ship features - you’ll help reinvent an industry using decades deep proprietary data and a modern tech stack, free from heavy legacy. Backed by full enterprise support, you’ll build reliable, explainable intelligence at real scale within a collaborative, outcome driven community. If you’re looking for purposeful work, constant learning, and a place where your impact and growth accelerate - this is where you’ll thrive.

Want to learn more about our Toronto Innovation Hub? Visit: https://careers.fitch.group/go/Toronto-Innovation-Hub/9713801/

Fitch Ratings is currently seeking a Delivery Practice Owner, based out of our Toronto, Canada office.

About The Team

You will join the Delivery Management track within Technology & Data Delivery Enablement, leading Agile squad(s) to enable predictable, high-quality delivery. As a senior practitioner, you will partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and business sponsors to evolve ways of working, mentor Delivery Owners, and contribute to enterprise delivery standards through our Communities of Practice.

How You’ll Make An Impact

End-to-End Squad Delivery

Enable delivery outcomes for your squad, ensuring predictable execution and high-quality delivery.
Ensure the definition of ready/done and release criteria are consistently applied.
Maintain squad-level accountability, modeling best practices within your assigned squad.
Ensure the squad meets delivery commitments; drive predictability, throughput, and quality metrics.
Facilitate strategic decisions and trade-offs with colleagues and senior leadership.
Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions.
Mentor Delivery Owners through coaching and Agile leadership.

AI Enablement and Modern Practices

Drive adoption of AI-enabled delivery practices; mentor Delivery Owners on AI tool utilization.
Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence.
Champion AI literacy and responsible AI use within delivery management.
Share learnings with peers and contribute to delivery practice evolution.

Operating Model and Enablement

Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles.
Drive evidence-based planning and forecasting at the squad level.
Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable.
Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives.
Model accountability by owning delivery outcomes and transparently communicating status and risks.

Continuous Improvement and Evolution

Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery.
Foster a culture of experimentation and continuous improvement.

Center of Excellence Contribution

Lead initiatives within the Agile Delivery Center of Excellence.
Develop delivery standards, playbooks, and best practices.
Share innovations across the organization.
Contribute to training programs and capability-building initiatives.

You May Be a Good Fit If

You hold a bachelor’s degree in Business, Technology, or a related field, or have equivalent experience.
You have 6–8 years in Agile delivery, including 3+ years as a Delivery Owner or Scrum Master, with a proven track record delivering complex initiatives with measurable outcomes.
You maintain Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent certifications.
You demonstrate strong executive communication, stakeholder management, and experience mentoring delivery practitioners.

What Would Make You Stand Out

Multiple advanced Agile certifications (e.g., CSP, SAFe, Kanban) and experience leading delivery transformation or AI enablement initiatives.
Background in establishing delivery standards, playbooks, and Communities of Practice.
Experience in financial services or regulated industries.

Why Choose Fitch

Hybrid Work Environment: 3 days a week in office required.
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Equal Opportunity Employer Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

For Toronto roles only: Expected base pay rates for the role will be between 90,000 CAD and 120,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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More about this job

Responsibilities

Lead Agile squad delivery, ensuring predictable execution, high quality, clear delivery health reporting, and effective management of risks and trade-offs. Mentor Delivery Owners, advance AI-enabled delivery practices, and contribute standards, playbooks, training, and improvement initiatives through the Agile Delivery Center of Excellence.

Requirements

Candidates should have a bachelor’s degree in Business, Technology, or a related field, or equivalent experience, and 6–8 years of Agile delivery experience, including at least three years as a Delivery Owner or Scrum Master. CSM and CSP or equivalent certifications, a record of delivering complex initiatives, strong executive communication and stakeholder management, and experience mentoring delivery practitioners are expected.

Skills

Agile Delivery
Scrum
Delivery Management
Stakeholder Management
Executive Communication
Mentoring and Coaching
AI Enablement
Responsible AI
Evidence-Based Planning
Forecasting
Risk Management
Continuous Improvement
Delivery Metrics
Capacity Planning
Retrospectives
Delivery Transformation

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Employee Resource Groups
Paid Volunteer Days
Matched Donations
Training and Leadership Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Agile
Scrum
Certified Scrum Master
Certified Scrum Professional
SAFe
Kanban
Delivery Management
Agile Delivery Center of Excellence
AI-Enabled Delivery
Responsible AI
Credit Ratings
Financial Services
Regulated Industries
Squad Delivery
Definition of Ready
Definition of Done
Release Criteria
Delivery Metrics
Throughput
Evidence-Based Planning
Forecasting
Roadmaps
Backlogs
Capacity Planning
Retrospectives
Communities of Practice
Delivery Standards
Playbooks
Stakeholder Management
Delivery Transformation

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