Jobs in Canada

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Added 10 mins ago
I
Fulfillment Operations Coordinator (Overnight) - Receiving
IKEA
Calgary, AB
- Full-time
Ensure the achievement of the goals determined by the Fulfilment Operations Manager or Team Leader, in order to support overall fulfilment operations goals and achieve excellence in running…
Added 10 mins ago
S
Accounts Payable Coordinator
Solink
Remote, Canada
- $46,542 to $55,000 CAD / year
- Full-time
- Remote
As a Accounts Payable Coordinator you’ll play a hands-on role in solving meaningful problems, driving outcomes, and contributing directly to Solink’s growth. You'll collaborate across teams…
Added 55 mins ago
VC
Program Coordinator - Volunteer, Sakura House - Part-time 0.8
VON Canada (Ontario)
Woodstock, ON
- $24.66 to $26.2 CAD / hour
- Part-time
Must have personal vehicle and possess both a current driver’s license and proof of vehicle insurance
Added 1 hour ago
GT
PCO/Accountant - Accounting, Financials, Eclipse
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $35 to $40 CAD / hour
- Contract
This client is a large, full-service multinational financial institution offering a comprehensive range of banking, wealth management, and capital markets products and services to…
Added 1 hour ago
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Treasury Project Analyst
Hays
Toronto, ON
- Contract
We are seeking an experienced Project Coordinator / Business Analyst with a strong background in treasury, payments, and financial services operations. This individual will support project…
Added 1 hour ago
CF
Fitness Coordinator
Canadian Forces Morale and Welfare Services (CFMWS)
QC · Bagotville
- Full-time
The successful candidate must live within the area of selection or be willing to relocate at their own expense
Added 2 hours ago
A
Administrative Coordinator
Aplin
AB · Edmonton, AB
- Contract
We are seeking an experienced and highly organized Administrative Coordinator to support a busy, professional organization. This role is ideal for someone who enjoys variety, takes…
Added 3 hours ago
MD
Operations Policy Administrator - Management Analyst 4
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Work Shift/Work Hours: Day Shift
Added 5 hours ago
AS
Senior Director, Operations
Alternate Solutions Health Network
Burlington, ON
- Full-time
The Senior Director, Operations is responsible for the success, accountability and leadership for internal patient referral and support functions. This position manages the day to day…
Added 6 hours ago
C
Coordinateur de Programme, Bilingue - Program Coordinator
Cencora
Quebec, QC
- Full-time
…are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center…
Added 10 hours ago
TA
Administrative Coordinator & Bookkeeping Assistant
The AC Group of Independent Accounting Firms Limited
New Glasgow, NS
- Full-time
We are seeking an organized and detail-oriented Administrative Coordinator to join our team. In this role, you will join the backbone of our daily operations, ensuring client deliverables…
Added 10 hours ago
O
Commercial Relationship Coordinator
Optum
Richmond, BC
- Full-time
This position follows Office-Based schedule with (4) In-office days per week
Added 11 hours ago
N&
Trust Accounting, Payroll, and Benefits Coordinator
North & Company LLP Law Offices
Lethbridge, AB
- Full-time
We are seeking a detail-oriented and highly organized Trust Accounting, Payroll, and Benefits Coordinator to join our accounting team. This role will provide support to our Trust Desk…
Added 11 hours ago
A
Industrial Engineering Coordinator
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Analyze and diagnose production flows and processes, and propose improvement initiatives related to manufacturing operations.
Added 12 hours ago
TS
Kettle Coordinator - Temporary
The Salvation Army in Canada
Victoria, BC
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 12 hours ago
G
Forest Gardens Farm Team
GoodWork.ca
Regina, SK · Greater Regina Metropolitan Area
- Internship
We are seeking a highly-skilled, experienced Fundraising Coordinator to join our exciting team. Reporting directly to the Director of Wildlife Rehabilitation, coordinating with the Grants…
Added 12 hours ago
DC
Bookstore Accounting Coordinator
Douglas College
New Westminster, BC
- Full-time
…closely with our Finance department to ensure all reporting and financial tasks are completed. You enjoy the challenges and opportunities to showcase your accounting, budgeting, and…
Added 15 hours ago
MC
Microsoft Dynamics 365 Finance Functional Consultant – D365 F&O | Manufacturing (35742)
Myticas Consulting
Toronto, ON
- Contract
The client has flexibility for an excellent candidate who may not be available onsite five days per week
Added 15 hours ago
B
Property Services Coordinator
BGIS
Calgary, AB
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 15 hours ago
B
Property Services Coordinator
BGIS
Laval, QC
- Full-time
The Property Service Coordinator is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides…
Added 15 hours ago
KG
Senior Mechanical Engineer
Kinross Gold Corporation
Toronto, ON
- Full-time
Founded in 1993, Kinross is a Canadian-based senior gold mining company with operations and projects in the United States, Brazil, Mauritania, Chile and Canada. Our focus on delivering…
Added 16 hours ago
FR
Operations Coordinator - Client Service Administration and Process Support
Fitch Ratings
Toronto, ON
- $45,000 to $55,000 CAD / year
- Full-time
Hybrid Work Environment: 3 days per week in the office; 2 days remote
Added 16 hours ago
GO
Case Manager Coordinator
Government of Manitoba
Winnipeg, MB
- Full-time
The Family Case Management Coordinator is responsible for the administration and coordination of the Court of King's Bench Family Division Case Management hearings, including: scheduling…
Added 16 hours ago
TS
Kettle Coordinator - Temporary
The Salvation Army Canada and Bermuda Territory
Victoria, BC
- Full-time
Experience with general office equipment and must have strong skills and experience using word processing (WORD); spread sheet use (EXCEL)
Added 17 hours ago
AE
Metallurgical Technician
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
The Support and Development Center provide services to Agnico Eagle's various Canadian and / or international mining operations in a variety of areas, including administration, financial…

Fitch Ratings

Operations Coordinator - Client Service Administration and Process Support

Toronto, ON, Canada

$45,000 to $55,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Dec 9, 2026
Work location: Hybrid Work Environment: 3 days per week in the office; 2 days remote
Posting language: English
Posted: Nov 9, 2026

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About The Team

Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make An Impact

Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May Be a Good Fit If

You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out

Experience working with licensure exam delivery and working in a regulatory environment
Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch

Hybrid Work Environment: 3 days per week in the office; 2 days remote
A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

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More about this job

Responsibilities

Manage candidate inquiries and escalations, process designation and regulatory cases, and coordinate exam operations with delivery vendors. Maintain operational records and follow-ups while identifying opportunities to improve, automate, and digitize processes.

Requirements

Experience in operations coordination, client service, exam or education administration, regulatory program delivery, or another high-volume administrative environment is sought. Candidates should be comfortable handling escalated complaints and complex rules, have strong systems skills, and communicate professionally in both French and English.

Skills

Operations Coordination
Client Service Administration
Exam Administration
Case Management
Complaint Escalation
Regulatory Program Delivery
Vendor Coordination
Process Improvement
Automation
Customer Service
Salesforce
Zendesk
SharePoint
Microsoft Office
Microsoft Copilot
French-English Bilingual Communication

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Paid Volunteer Days
Matched Donations
Training and Development
Leadership Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Client Service Administration
Operations Coordination
Designation Applications
Renewals
Reinstatements
Continuing Education Audits
Fit-And-Proper Reviews
Exception Requests
Refunds
Candidate Records
Exam Operations
Exam Delivery Vendors
Escalation Management
Vendor Coordination
Audit Activity
Process Improvement
Automation
Self-Service
Digitization
Salesforce
Zendesk
SharePoint
Microsoft Office
Microsoft Copilot
Case Management
Regulatory Environment
Service Level Requirements
Lean Processes
CRM
Platform Testing

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Work requirements

Jobs in Canada