Find work in Canada.

322,476 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 7 mins ago
Restaurant Manager
THE PIG Hotel | B Corp
Willow Beach, ON
Internship
As a Restaurant Manager at The PIG you must have the ability to host a room, setting the tone for a relaxed yet professional style of service that’s guaranteed to ensure our guests can sit…
Added 7 mins ago
(CAN) Customer Service Manager
Walmart Canada
Yellowknife, NT
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
Project Manager
South Bow
Calgary, AB
Full-time
We are seeking an experienced Project Manager to deliver maintenance and integrity projects with moderate complexity and cross-functional stakeholder engagement. This role is accountable…
Added 7 mins ago
Manager, Pipe Integrity
South Bow
Calgary, AB
Full-time
South Bow is seeking an experienced and diligent Manager, Pipe Integrity to lead the team responsible for the safety, reliability and compliance of our pipeline assets. Reporting to the…
Added 7 mins ago
(CAN) Customer Service Manager
Walmart Canada
ON · Kenora, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
(CAN) Customer Service Manager
Walmart Canada
ON · Kenora, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
(CAN) Gérant du service à la clientèle
Walmart Canada
Sherbrooke, QC
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
(CAN) Customer Service Manager
Walmart Canada
New Westminster, BC
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
Full-time
Drive outbound business development activities, opportunity qualification, and consistent funnel progression.
Added 7 mins ago
Customer Service Manager
Walmart Canada
Oshawa, ON
$15 CAD / hour
Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 7 mins ago
Regional Manager
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON
$86,000 to $131,000 CAD / year
Full-time
…for providing a range of education; acting as a relationship manager, providing training and support to a block of participating employers and their employees to meet client needs and…
Added 7 mins ago
Part-Time Sales Associate - Famous Footwear CAN
Famous Footwear
Montreal, QC · Greater Montreal Metropolitan Area
Part-time
…feedback to improve your skillset and further your professional…
Added 8 mins ago
Billing Coordinator
WSP
Montreal, QC
…opportunity offers meaningful responsibility, exposure across the business, and substantial room for growth. Flexibility in working hours to support Western time zones may be…
Added 8 mins ago
Customer Experience Associate
TD
Vancouver, BC
Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
SUCCESS Job Fair - October 5th 2026- Customer Experience Associate
TD
Surrey, BC
Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
Customer Experience Associate
TD
Penticton, BC
Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 8 mins ago
Business Planning Analyst
Government of Alberta
AB
Reporting to the Manager, Business Planning, the Business Planning Analyst supports the Ministry of Education and Childcare by coordinating business planning, reporting, and strategic…
Added 8 mins ago
Business and Commercial Lending Coordinator
Vancity
Vancouver, BC
Full-time
This is a Full-time, Permanent role based at Vancity head office and will report directly to the Team Manager, Business and Commercial Banking Admin. While this position provides a hybrid…
Added 22 mins ago
Senior LE/WM/EWM Consultant
Sonova AG
Kitchener, ON
$112,200 to $168,000 CAD / year
Analyze business requirements and translate them into SAP EWM and LE/WM functional solutions.
Added 22 mins ago
Local Business Relationship Manager (Hybrid)
Prospera Credit Union
White Rock, BC · Surrey, BC
Full-time
As a Local Business Relationship Manager in the Lower Mainland (White Rock, Cloverdale and Grandview). You will be responsible for growing and maintaining a portfolio of high value micro…
Added 22 mins ago
Team Lead Software Engineer
Longboard Architectural Products
Abbotsford, BC
$90,000 to $115,000 CAD / year
Full-time
…a small team of developers supporting our manufacturing and business operations. Reporting to the Business Systems Manager, this role plays a critical part in designing, building, and…
Added 22 mins ago
Manager, Marketing
Canucks Sports & Entertainment (CSE)
Vancouver, BC
Full-time
The Manager, Marketing will lead a portfolio within the Canucks Sports & Entertainment (CSE) Marketing department and oversee the planning, development, and execution of all campaigns…
Added 22 mins ago
Sr Operations Supervisor
DHL Express (Canada), Ltd.
Mount Hope, ON
…every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other and to our global communities.…
Added 22 mins ago
Senior Business Intelligence Engineer
Jobber
Remote, Canada
Full-time · Remote
Reporting to the Manager, Business Intelligence, the Senior Business Intelligence Engineer will champion data literacy, governance, and adoption across the business, leading the design and…
Added 22 mins ago
Field Case Manager (12-month Contract)
Cencora
AB · Edmonton, Alberta
Full-time
The AbbVie Care Field Case Manager (FCM) plays a vital role in guiding patients, healthcare providers, and program partners throughout the patient’s journey on medication. Working primarily…

Fitch Ratings

Operations Coordinator - Client Service Administration and Process Support - Toronto

Toronto, ON, Canada

Pay: $45,000 to $55,000 CAD / year
Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

Apply About employer

Applications open in a new tab.

Original job description

Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking an Operations Coordinator – Client Service Administration and Process Support based out of our Toronto office.

About The Team

Working to an experienced Manager, the operations team supports client service administration, designation activity, exam operations, vendor coordination, customer service escalations and process support across multiple operational workstreams. This role will be dynamic, process and solutions driven on a positive, supportive and adaptable team.

How You’ll Make An Impact

Support reliable service delivery by managing responses and escalations from candidates regarding a variety of support on courses and license exams.
Process and track designation applications, renewals, reinstatements, CE audit cases, fit-and-proper reviews, exception requests, refunds, forms and candidate record updates that require manual review and sound judgement.
Coordinate exam operations working with our exam delivery vendor on delivery, support and enquiries.
Maintain accurate documentation, tracking and follow-up for escalations, invoices, vendor updates, audit activity, exception cases and recurring operational processes.
Identify repeatable manual tasks, process gaps and opportunities for automation, self-service, digitization and general process improvements.

You May Be a Good Fit If

You have experience in operations coordination, client service administration, exam administration, education administration, regulatory program delivery or another high-volume administrative environment.
You are comfortable managing escalated complaints and able to understand complex rules that impact decisions and outcomes of cases.
You have strong system skills, including experience with tools such as Salesforce, Zendesk, SharePoint, Microsoft office and Copilot, or similar case management and operational platforms.
You are bilingual and comfortable communicating professionally with candidates, clients and stakeholders in French and English.

What Would Make You Stand Out

Experience working with licensure exam delivery and working in a regulatory environment
Experience coordinating with multiple vendors and internal teams to resolve operational issues, including exam delivery providers, finance, client service, compliance or regulatory stakeholders.
Strong comfort using AI tools such as Copilot, with the ability to verify AI-assisted outputs.
Demonstrated ability to support a cross-trained team model, mentor others, collaborate effectively and work to service level requirements.
Some IT development and understanding of lean processes and platform/CRM build and management (code writing, system connecting and testing).

Why Choose Fitch

Hybrid Work Environment: 3 days per week in the office; 2 days remote
A Culture of Learning & Mobility: Dedicated training, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

FOR TORONTO ONLY: Expected base pay rates for the role will be between $45,000 CAD and $55,000 CAD per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

For more information, please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com

Apply About employer

More about this job

Responsibilities

Manage candidate support requests and escalations, process designation and regulatory cases, and coordinate exam operations with delivery vendors. Maintain operational records and follow-ups while identifying opportunities to improve, automate, and digitize processes.

Requirements

Experience in operations coordination, client service, exam or education administration, regulatory program delivery, or another high-volume administrative environment is sought. Candidates should be comfortable handling escalations and complex rules, proficient with case-management and office tools, and able to communicate professionally in French and English.

Skills

Operations Coordination
Client Service Administration
Exam Administration
Case Management
Complaint Escalation
Regulatory Program Delivery
Vendor Coordination
Process Improvement
Process Automation
Customer Service
Salesforce
Zendesk
SharePoint
Microsoft Office
Microsoft Copilot
French-English Communication

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Employee Resource Groups
Paid Volunteer Days
Matched Charitable Donations
Training and Development
Leadership Development
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Financial Services Training
Operations Coordination
Client Service Administration
Designation Applications
Renewals
Reinstatements
Continuing Education Audits
Fit-and-Proper Reviews
Exception Requests
Refunds
Candidate Records
Exam Operations
Exam Delivery Vendors
Vendor Coordination
Escalation Management
Regulatory Environment
Case Management
Salesforce
Zendesk
SharePoint
Microsoft Office
Microsoft Copilot
Artificial Intelligence
Process Improvement
Automation
Self-Service
Digitization
Lean Processes
CRM
Service Level Requirements

Report this job