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Added 4 hours ago
Systems Engineer - End-to-End Software Diagnostics & Observability
EPITEC
Ottawa, ON
Contract
Epitec is seeking a Systems Engineer to support the development of next-generation software diagnostics and observability solutions for connected, intelligent vehicles. This role sits at…
Added 5 hours ago
Principal Developer Support Engineer - Builder Experience
Urban Ridge Supplies
Toronto, ON
$140,000 to $192,500 CAD / year
Full-time
This is not primarily a queue role. You will mostly engage on cases that exceed senior engineer scope, the ones that need architecture judgment, not triage.
Added 16 hours ago
Cybersecurity Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
Monitor, triage, and respond to security incidents across cloud and application environments, from initial detection through root cause analysis and remediation
Added 17 hours ago
Senior Software Engineer, Rider
CapitalG
Toronto, ON
Full-time
…technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that…
Added 19 hours ago
Tech Lead - Software Engineering
DataVisor
Remote, Canada
Full-time · Remote
Build, evaluate, and improve LLM- and agent-assisted tools for engineering and operations use cases, such as triage, root-cause analysis, alert summarization, and evaluation harnesses.
Added 19 hours ago
Tech Lead - Software Engineering
DataVisor
Remote, Canada
Full-time · Remote
Build, evaluate, and improve LLM- and agent-assisted tools for engineering and operations use cases, such as triage, root-cause analysis, alert summarization, and evaluation harnesses.
Added 19 hours ago
Senior Product Manager, PolicyCenter
Guidewire Software
Canada
Full-time
…credible partner on rating engines, data model, integrations, and cloud delivery…
Added 20 hours ago
Senior Software Engineer, Rider
Lyft
Toronto, ON
…technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that…
Added 20 hours ago
Senior Service Reliability Engineer
Fitch Ratings
Toronto, ON
Full-time
Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London,…
Added 21 hours ago
Quality Engineer - Corrective Action Requests / Demandes d'actions correctives
Capgemini Engineering
Montreal, QC
Full-time
Participer aux réunions de triage concernant les enjeux à résoudre
Added 21 hours ago
Support Engineer
ZenduIT
Mississauga, ON
Full-time
…a cellular network, device firmware and configuration, our cloud platform, APIs and integrations with the customer's own software, and the people and workflows that use all of it. When a…
Added 22 hours ago
Senior Service Reliability Engineer
Fitch Group
Toronto, ON
Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London,…
Added 23 hours ago
ML Systems Integration Engineer
Cerebras
Toronto, ON
Full-time
…inference speeds; over 10 times faster than GPU-based hyperscale cloud inference…
Added 1 day ago
Cybersecurity Engineer, Entry Level (Canada)
Jobright.ai
Canada
Full-time
Monitor, triage, and respond to security incidents across cloud and application environments, from initial detection through root cause analysis and remediation
Added 1 day ago
Quality Engineer - Corrective Action Requests / Demandes d'actions correctives
Capgemini Engineering
Montreal, QC
Full-time
Participer aux réunions de triage concernant les enjeux à résoudre
Added 1 day ago
Quality Engineer - Corrective Action Requests / Demandes d'actions correctives
Capgemini
Montreal, QC
Participer aux réunions de triage concernant les enjeux à résoudre
Added 1 day ago
Field Support Engineer
Cognizant
Toronto, ON
Full-time
As a Field Support Engineer, you will make an impact by providing onsite and remote support for end-user devices, Microsoft 365 applications, and workplace technology services. You will…
Added 1 day ago
Cloud Engineer
Insight Global
Toronto, ON
$65 to $85 CAD / hour
Contract
- Escalate issues requiring deeper technical intervention to the appropriate on-call engineer
Added 1 day ago
Field Support Engineer
Cognizant
Calgary, AB · Greater Calgary Metropolitan Area
Full-time
As a Field Support Engineer, you will make an impact by providing onsite and remote support for end-user devices, Microsoft 365 applications, and workplace technology services. You will…
Added 1 day ago
Software Engineer II
TD
Toronto, ON
Full-time
As a Senior Software Engineer in the Secured Consumer Credit team within Personal Banking, you will contribute to the delivery and support of credit solutions by owning software engineering…
Added 1 day ago
Software Engineer II - Release & Deploy
TD
Toronto, ON
Full-time
We are looking for a hands-on engineer to improve how a digital banking platform is built, released, and operated. You will coordinate deployments, maintain and troubleshoot CI/CD…
Added 1 day ago
Field Support Engineer
Cognizant
Toronto, ON
Full-time
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help…
Added 1 day ago
Field Services Engineer
Cognizant
Vancouver, BC
Full-time
Cognizant’s Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We help…
Added 1 day ago
Senior Application Support / Systems Engineer
Raise
Toronto, ON
Full-time
Raise is currently hiring a Senior Application Support / Systems Engineer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to…
Added 1 day ago
AI Engineer
First National Financial LP
Toronto, ON · East York, ON
Full-time
We are hiring an AI Engineer, Application Development!

Fitch Ratings

Senior Service Reliability Engineer

Toronto, ON, Canada

Pay: FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London, Manchester and New York. The role is based out of our Toronto office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About The Team

Fitch Group SRE provides Service Reliability Engineering expertise to Fitch’s development organizations. This squad joins Core Engineering, Networking, and other SRE groups as part of Cloud Infrastructure & Platform Engineering (CI&PE), serving as subject matter experts in cloud technologies, systems engineering, infrastructure automation, and DevOps tooling across Fitch Group. The role itself will be dedicated to ensuring excellence in Fitch Ratings services, with focus on new AI development.

How You’ll Make an Impact: 

You’ll lead the delivery of reliable, scalable, mission-critical services. You’ll guide squads on Kubernetes and modern deployment patterns.
Mentoring associate engineers and setting best practices for areas of expertise will help the team grow in knowledge and capabilities.
Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, automation, AI tooling, and operational excellence.
Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blue‑green strategies, and AI‑assisted redeploy checks
Own observability in Datadog - define SLIs/SLOs, dashboards, alerting, and MS Teams integrations - and reduce incidents via telemetry-driven automation and blameless postmortems.
Champion AI‑enabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration; establish adoption guardrails.
Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging, centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk.
Influence cross‑functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE; serve as an escalation point and participate in the L3 on‑call rotation.

You May Be a Good Fit If

You have deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure, with a strong track record operating Docker and Kubernetes in production environments.
You’re highly proficient in administering both Linux and Windows, and have practical, enterprise-level experience supporting IIS/.NET applications as well as Java Spring Boot services.
You have built and maintained CI/CD pipelines (primarily GitHub Actions; Bamboo experience a plus) with DevSecOps principles baked in - integrating security scans, policy-as-code, and compliance gates - and script confidently in Python, PowerShell, or Bash.
You have experience with cloud security best practices (IAM, secrets management, container/image scanning) and understand core infrastructure fundamentals (networking, storage, DNS) and APM/telemetry tooling.

What Would Make You Stand Out: 

Practical experience with agentic AI for operations - incident triage, runbooks, and change management - with clear guardrails, auditability, and human-in-the-loop controls.
Supporting AI/ML workloads at scale: SageMaker endpoints, GPU node groups, autoscaling, and Kubernetes-based model serving.
Policy-as-code (OPA) and compliance implementation across CIS, NIST, ISO 27001, with automated remediation integrated via CSPM tools (e.g., Wiz).
Applying AI in CI/CD, observability, and incident response using AWS DevOps Agent, Claude Code, or others with Skills and Model Context Protocol (MCP).
Hands-on Agile delivery experience, actively participating in stand-ups and sprint ceremonies.

Why Choose Fitch: 

Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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More about this job

Responsibilities

Lead the delivery and reliability of scalable, mission-critical services, advising development squads on Kubernetes, deployment patterns, automation, and operational best practices. Own observability, CI/CD governance, cloud security guardrails, and AI-enabled operations while leading platform initiatives and participating in L3 on-call support.

Requirements

Requires extensive hands-on SRE, DevOps, or platform engineering experience across AWS and Azure, including production Docker and Kubernetes, Linux and Windows administration, and support for IIS/.NET and Java Spring Boot applications. Candidates should have experience building secure CI/CD pipelines, scripting in Python, PowerShell, or Bash, and applying cloud security practices; AI operations, machine-learning workloads, policy-as-code, and compliance experience are advantageous.

Skills

Site Reliability Engineering
AWS
Azure
Docker
Kubernetes
Linux
Windows
IIS/.NET
Java Spring Boot
GitHub Actions
CI/CD
DevSecOps
Python
PowerShell
Bash
Cloud Security

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Employee Resource Groups
Paid Volunteer Days
Donation Matching

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
DevOps
Platform Engineering
AWS
Azure
Docker
Kubernetes
GitHub Actions
Bamboo
CI/CD
DevSecOps
Python
PowerShell
Bash
Datadog
AWS Bedrock
Amazon SageMaker
Model Context Protocol
OPA
AWS Config
AWS CloudTrail
AWS Security Hub
Wiz
IIS/.NET
Java Spring Boot
Canary Deployments
Blue-Green Deployments
Service-Level Indicators
Service-Level Objectives
CIS

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