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Added 7 mins ago
Production Team Leader
Tolko Industries
AB · Slave Lake, AB
Full-time
Our Production Team Leaders build the foundation of our business. They engage their teams, keep employees safe and operations running smoothly! If you’re a leader at heart, have production…
Added 7 mins ago
(sr) Branch Service Manager (Maritimes)
Konica Minolta Business Solutions (Canada) Ltd.
Concord, ON · Dartmouth, NS
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 7 mins ago
Operations Lead
RideWrap Protection Inc.
Whistler, BC
$56,160 to $64,480 CAD / year
Full-time
This role is crafted for a hands-on executor - someone eager to jump in, lead from the front, and continuously optimize our shop floor. You don’t need to know everything on day one; you…
Added 7 mins ago
Principal Research Scientist
ServiceNow
Montreal, QC
Full-time
…savez ce qu'il faut pour qu'un résultat survive au passage en…
Added 7 mins ago
Specialist -Engineering Welding
TOYOTETSU CANADA INC
Norfolk, ON · Simcoe, ON
Other
…equipment from the design, procurement and installation to production phases ensuring maximum production quantity and quality and support for…
Added 22 mins ago
(sr) Field Service Technician (Production Print) - (Saskatoon)
Konica Minolta Business Solutions Canada
Saskatoon, SK
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
(sr) Field Service Technician (Production Print) (Edmonton)
Konica Minolta Business Solutions Canada
AB · Edmonton, AB
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
(sr) Technology Sales Representative (Edmonton)
Konica Minolta Business Solutions Canada
AB · Edmonton, AB
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
Enterprise Architect
Nutrien
Calgary, AB
Full-time
Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs…
Added 22 mins ago
(sr) Field Service Technician (Moncton)
Konica Minolta Business Solutions Canada
Moncton, NB
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
(sr) Field Service Technician- Production Print/Technicien sur la route- Spécialiste en Production (Montreal)
Konica Minolta Business Solutions Canada
Montreal, QC
Full-time
Rejoignez Notre Équipe en Tant que Technicien de Service sur le Terrain pour l'Impression de Production !
Added 22 mins ago
Process Lead
Hays
Montreal, QC
Full-time
Join a well-established Canadian engineering and manufacturing company specializing in the design, miniaturization, and production of highly reliable electronic assemblies for…
Added 22 mins ago
(sr) Technology Sales Representative (Burnaby)
Konica Minolta Business Solutions Canada
Burnaby, BC
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
SAP Technical Lead / Manager – S/4HANA Deployment
ExcelGens, Inc.
Montreal, QC
Contract
We are seeking an experienced SAP Technical Lead / Manager to support a large-scale SAP S/4HANA transformation and deployment program across North America.
Added 22 mins ago
(sr) Production Print Field Service Technician - Build a Specialized Career in Technology and Service (Burnaby, British Colombia)
Konica Minolta Business Solutions Canada
Burnaby, BC
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
Marketing Engineer & Director of AEO
Notified
Toronto, ON · Greater Toronto Area, Canada
Full-time
…operator who can code, work with APIs and data systems, and manage production agents that help Marketing, Content, Product, Engineering, and Analytics teams move…
Added 22 mins ago
Technical Product Manager
Real Matters Inc.
Markham, ON
$100,000 to $120,000 CAD / year
Full-time
Lead backlog refinement by ensuring requirements are clear, complete, and prioritized
Added 22 mins ago
(sr) Technology Sales Representative (GTA)
Konica Minolta Business Solutions Canada
Mississauga, ON
Full-time
…solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in…
Added 22 mins ago
User Terminal Modem RF Engineering Specialist
Telesat
Ottawa, ON
Full-time
We are seeking a mid‑level RF engineer to support the technical management, production readiness, and lifecycle sustainment of an UT Modem/RF module used for DVB operation within the…
Added 23 mins ago
Quality Assurance Specialist (18 month contract)
Groupe Marcelle
Montreal, QC
At Groupe Marcelle we believe in an environment where passion can be expressed, creative minds lead to exceptional innovation, audacity and focus are a pillar of great success and acts of…
Added 23 mins ago
Shift Manager - Windsor
Android/Avancez
Windsor, ON
Lead daily production activities to achieve safety, quality, delivery, and productivity targets.
Added 23 mins ago
Relief Value Stream Leader
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This hands-on role combines the responsibilities of a Production Supervisor and Team Lead, providing both strategic direction and on-the-floor leadership. Acting as a bridge between…
Added 38 mins ago
Machine Oper Lvl 1
PepsiCo
Mississauga, ON
Temporary
Ensure all compliance and job safety requirement are met and reports any unsafe conditions/hazards immediately to Safety Lead.
Added 38 mins ago
Systems Design Engineer - dGPU / CPU Software Feature Enablement
Advanced Micro Devices, Inc
Markham, ON
Full-time
Lead issue triage, root-cause analysis, debugging, and fix verification during bring-up, validation, and production phases of SoC programs
Added 38 mins ago
Brand Manager
Village Farms International
Montreal, QC · Delta, BC
$75,000 to $90,000 CAD / year
Full-time
Lead campaign briefing, developing clear and inspiring briefs that define goals, insights, tactics, deliverables, timelines, and budgets

Fitch Ratings

Senior Service Reliability Engineer

Toronto, ON, Canada

Pay: FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London, Manchester and New York. The role is based out of our Toronto office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About The Team

Fitch Group SRE provides Service Reliability Engineering expertise to Fitch’s development organizations. This squad joins Core Engineering, Networking, and other SRE groups as part of Cloud Infrastructure & Platform Engineering (CI&PE), serving as subject matter experts in cloud technologies, systems engineering, infrastructure automation, and DevOps tooling across Fitch Group. The role itself will be dedicated to ensuring excellence in Fitch Ratings services, with focus on new AI development.

How You’ll Make an Impact: 

You’ll lead the delivery of reliable, scalable, mission-critical services. You’ll guide squads on Kubernetes and modern deployment patterns.
Mentoring associate engineers and setting best practices for areas of expertise will help the team grow in knowledge and capabilities.
Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, automation, AI tooling, and operational excellence.
Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blue‑green strategies, and AI‑assisted redeploy checks
Own observability in Datadog - define SLIs/SLOs, dashboards, alerting, and MS Teams integrations - and reduce incidents via telemetry-driven automation and blameless postmortems.
Champion AI‑enabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration; establish adoption guardrails.
Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging, centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk.
Influence cross‑functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE; serve as an escalation point and participate in the L3 on‑call rotation.

You May Be a Good Fit If

You have deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure, with a strong track record operating Docker and Kubernetes in production environments.
You’re highly proficient in administering both Linux and Windows, and have practical, enterprise-level experience supporting IIS/.NET applications as well as Java Spring Boot services.
You have built and maintained CI/CD pipelines (primarily GitHub Actions; Bamboo experience a plus) with DevSecOps principles baked in - integrating security scans, policy-as-code, and compliance gates - and script confidently in Python, PowerShell, or Bash.
You have experience with cloud security best practices (IAM, secrets management, container/image scanning) and understand core infrastructure fundamentals (networking, storage, DNS) and APM/telemetry tooling.

What Would Make You Stand Out: 

Practical experience with agentic AI for operations - incident triage, runbooks, and change management - with clear guardrails, auditability, and human-in-the-loop controls.
Supporting AI/ML workloads at scale: SageMaker endpoints, GPU node groups, autoscaling, and Kubernetes-based model serving.
Policy-as-code (OPA) and compliance implementation across CIS, NIST, ISO 27001, with automated remediation integrated via CSPM tools (e.g., Wiz).
Applying AI in CI/CD, observability, and incident response using AWS DevOps Agent, Claude Code, or others with Skills and Model Context Protocol (MCP).
Hands-on Agile delivery experience, actively participating in stand-ups and sprint ceremonies.

Why Choose Fitch: 

Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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More about this job

Responsibilities

Lead the delivery and reliability of scalable, mission-critical services, advising development squads on Kubernetes, deployment patterns, automation, and operational best practices. Own observability, CI/CD governance, cloud security guardrails, and AI-enabled operations while leading platform initiatives and participating in L3 on-call support.

Requirements

Requires extensive hands-on SRE, DevOps, or platform engineering experience across AWS and Azure, including production Docker and Kubernetes, Linux and Windows administration, and support for IIS/.NET and Java Spring Boot applications. Candidates should have experience building secure CI/CD pipelines, scripting in Python, PowerShell, or Bash, and applying cloud security practices; AI operations, machine-learning workloads, policy-as-code, and compliance experience are advantageous.

Skills

Site Reliability Engineering
AWS
Azure
Docker
Kubernetes
Linux
Windows
IIS/.NET
Java Spring Boot
GitHub Actions
CI/CD
DevSecOps
Python
PowerShell
Bash
Cloud Security

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Employee Resource Groups
Paid Volunteer Days
Donation Matching

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
DevOps
Platform Engineering
AWS
Azure
Docker
Kubernetes
GitHub Actions
Bamboo
CI/CD
DevSecOps
Python
PowerShell
Bash
Datadog
AWS Bedrock
Amazon SageMaker
Model Context Protocol
OPA
AWS Config
AWS CloudTrail
AWS Security Hub
Wiz
IIS/.NET
Java Spring Boot
Canary Deployments
Blue-Green Deployments
Service-Level Indicators
Service-Level Objectives
CIS

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