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Added 17 mins ago
Software Development Manager, Platform Engineering
Autodesk
Toronto, ON · Greater Toronto Area, Canada
Full-time
In this role, you’ll lead a team of Platform and DevOps engineers while partnering closely with Product, Design, Security, and Engineering teams to deliver reliable, scalable, and…
Added 17 mins ago
Software Development Manager, Platform Engineering
Autodesk
Montreal, QC
Full-time
In this role, you’ll lead a team of Platform and DevOps engineers while partnering closely with Product, Design, Security, and Engineering teams to deliver reliable, scalable, and…
Added 18 mins ago
Business Relationship Manager
Region of Waterloo
Kitchener, ON
…improvement opportunities. Facilitates and participates in the development and implementation of service level agreements and monitors and reports on achievement. Consults and liaises…
Added 47 mins ago
Manager, Technical Accounting and Reconciliations
TTC Pension Plan
Toronto, ON
Full-time
Lead the oversight and governance of private markets data within the organization’s investment data management platform, ensuring the completeness, accuracy, and timeliness of cash flow,…
Added 47 mins ago
BTP Lead
Odyssey Global
Calgary, AB
Contract
We are looking for a BTP Lead with strong hands-on experience in SAP Business Technology Platform (BTP) to lead solution design, development, integration, and technical delivery across SAP…
Added 47 mins ago
Job ID #32247: Application Support Specialist - Planning, Permitting and Licensing
City Of Hamilton
Hamilton, ON
Full-time
Ability to lead incident resolution and root cause analysis for Planning, Permitting, Licensing, and By-law platform related issues.
Added 1 hour ago
Senior Engineer- Software
Marmon Technologies India Pvt Ltd
SK
Full-time
We are seeking a Senior Infrastructure & Cloud Automation Engineer to lead automation, cloud, and infrastructure operations across hybrid enterprise environments. The ideal candidate will…
Added 1 hour ago
Senior DevOps Engineer (GitHub, ADO)
Yochana
Toronto, ON
Contract
Implement environment provisioning across Development, QA, UAT, and Production environments.
Added 1 hour ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
Urban Ridge Supplies
Toronto, ON
Full-time
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in…
Added 1 hour ago
Forward Deployed Engineer (FDE) (Mid/Senior Level)
Urban Ridge Supplies
Toronto, ON
Full-time
You have 3+ years (6-10 years for Senior levels) of software engineering or technical delivery experience, with at least one production system you'd be proud to walk us through - ideally in…
Added 1 hour ago
Staff AI Solutions Deployment Developer, Applied AI
Urban Ridge Supplies
Waterloo, ON
Full-time
Experience with Large Language Models (LLMs), prompt development, and conversational AI frameworks.
Added 1 hour ago
Forward-Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
Translate field learnings back into our core platform and patterns.
Added 1 hour ago
Forward Deployed AI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
You will play a lead technical role in designing and delivering AI-enabled solutions across the enterprise.
Added 1 hour ago
Forward Deployed Developer
Urban Ridge Supplies
Toronto, ON
Full-time
You will work on a cloud-native wealth management platform built on Go microservices, a Next.js micro-frontend portal, and a PostgreSQL data layer. The platform exposes REST APIs for…
Added 2 hours ago
Job ID #32247: Application Support Specialist - Planning, Permitting and Licensing
City of Hamilton
Hamilton, ON
Full-time
Ability to lead incident resolution and root cause analysis for Planning, Permitting, Licensing, and By-law platform related issues.
Added 2 hours ago
Founding Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we…
Added 2 hours ago
Lead Agentic AI Engineer
Urban Ridge Supplies
Toronto, ON
$98,000 to $138,000 CAD / year
Full-time
…stronger financial future for the healthcare community. As a Lead Agentic AI Engineer, you will work directly with engineers, architects, security, governance , and business partners to…
Added 2 hours ago
AI Deployment & Solutions Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
The Forward Deployment Engineer (FDE) Technical Lead is a hands-on engineering leader responsible for solving complex problems by combining software engineering, AI/GenAI, data, cloud,…
Added 2 hours ago
Lead, AI/Machine Learning Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
The Lead, AI/Machine Learning Engineer will join the AI Delivery and Innovation team within the Platform Engineering, AI and Advanced Analytics department. This team acts as a central hub…
Added 2 hours ago
Founding Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we…
Added 2 hours ago
AI Platform Engineering Lead
Urban Ridge Supplies
Toronto, ON
Full-time
The AI Platform Engineering Lead is the senior technical authority for how AI is built at AGF. Reporting to the VP, Technology Services, the role defines the blueprints that AI solutions…
Added 2 hours ago
Technical Architect - AI
Urban Ridge Supplies
Toronto, ON
Full-time
User Training and Support: Lead training sessions and workshops to empower clients with the knowledge to leverage our platform effectively, fostering user adoption and long-term impact.
Added 2 hours ago
Specialist, AI Engineering
Urban Ridge Supplies
Toronto, ON
Full-time
AI Application Development: An AI Engineer is focused on the practical application of artificial intelligence and machine learning to create intelligent systems and solve real-world…
Added 2 hours ago
Lead Full-Stack GenAI Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…results-oriented engineer with deep expertise in full-stack development, cloud platforms, AI technologies, and software engineering…
Added 2 hours ago
Forward Deployed Engineer
Urban Ridge Supplies
Toronto, ON
Full-time
…sitting with the GM, the operators, and the customer success lead - figuring out where the leverage is, and shipping agentic software directly into their operation. The platforms exist. You…

Fitch Ratings

Senior Service Reliability Engineer

Toronto, ON, Canada

Pay: FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year.
Job type: Full-time
Apply by: Oct 23, 2026
Posting language: English
Posted: Sep 23, 2026

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Original job description

Fitch Group is currently seeking a Senior Service Reliability Engineer to embed with Fitch Ratings development squads in Toronto and to partner with developers across Chicago, London, Manchester and New York. The role is based out of our Toronto office.

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst. 

Fitch's Technology & Data Team is a dynamic department where innovation meets impact. Our team includes the Chief Data Office, Chief Software Office, Chief Technology Office, Emerging Technology, Shared Technology Services, Technology, Risk and the Executive Program Management Office (EPMO). Driven by our investment in cutting-edge technologies like AI and cloud solutions, we’re home to a diverse range of roles and backgrounds united by a shared passion for leveraging modern technology to drive projects that matter to our organization and clients. We are also proud to be recognized by Built In as a “Best Place to Work in Technology” 3 years in a row. Whether you're an experienced professional or just starting your career, we offer an exciting and supportive environment where you can grow, innovate, and make a difference. 

Want to learn more about a career in technology and data at Fitch?

Visit: https://careers.fitch.group/content/Technology-and-Data/

About The Team

Fitch Group SRE provides Service Reliability Engineering expertise to Fitch’s development organizations. This squad joins Core Engineering, Networking, and other SRE groups as part of Cloud Infrastructure & Platform Engineering (CI&PE), serving as subject matter experts in cloud technologies, systems engineering, infrastructure automation, and DevOps tooling across Fitch Group. The role itself will be dedicated to ensuring excellence in Fitch Ratings services, with focus on new AI development.

How You’ll Make an Impact: 

You’ll lead the delivery of reliable, scalable, mission-critical services. You’ll guide squads on Kubernetes and modern deployment patterns.
Mentoring associate engineers and setting best practices for areas of expertise will help the team grow in knowledge and capabilities.
Partner closely with Fitch Ratings Development Squads and Operations to design and advance service builds, automation, AI tooling, and operational excellence.
Partner with Core Engineering to architect and govern GitHub Actions CI/CD with quality gates, canary/blue‑green strategies, and AI‑assisted redeploy checks
Own observability in Datadog - define SLIs/SLOs, dashboards, alerting, and MS Teams integrations - and reduce incidents via telemetry-driven automation and blameless postmortems.
Champion AI‑enabled operations using AWS Bedrock/SageMaker and Model Context Protocol (MCP) for log analysis, anomaly detection, incident triage, and workflow orchestration; establish adoption guardrails.
Define and enforce cloud guardrails and security controls (SCPs/IAM boundaries, OPA policies, tagging, centralized logging with AWS Config/CloudTrail/Security Hub) in partnership with Security and Risk.
Influence cross‑functional roadmaps, lead complex release planning, and drive strategic platform initiatives across CI&PE; serve as an escalation point and participate in the L3 on‑call rotation.

You May Be a Good Fit If

You have deep, hands-on experience in SRE, DevOps, or Platform Engineering across both AWS and Azure, with a strong track record operating Docker and Kubernetes in production environments.
You’re highly proficient in administering both Linux and Windows, and have practical, enterprise-level experience supporting IIS/.NET applications as well as Java Spring Boot services.
You have built and maintained CI/CD pipelines (primarily GitHub Actions; Bamboo experience a plus) with DevSecOps principles baked in - integrating security scans, policy-as-code, and compliance gates - and script confidently in Python, PowerShell, or Bash.
You have experience with cloud security best practices (IAM, secrets management, container/image scanning) and understand core infrastructure fundamentals (networking, storage, DNS) and APM/telemetry tooling.

What Would Make You Stand Out: 

Practical experience with agentic AI for operations - incident triage, runbooks, and change management - with clear guardrails, auditability, and human-in-the-loop controls.
Supporting AI/ML workloads at scale: SageMaker endpoints, GPU node groups, autoscaling, and Kubernetes-based model serving.
Policy-as-code (OPA) and compliance implementation across CIS, NIST, ISO 27001, with automated remediation integrated via CSPM tools (e.g., Wiz).
Applying AI in CI/CD, observability, and incident response using AWS DevOps Agent, Claude Code, or others with Skills and Model Context Protocol (MCP).
Hands-on Agile delivery experience, actively participating in stand-ups and sprint ceremonies.

Why Choose Fitch: 

Hybrid Work Environment: 2 to 3 days a week in office required based on your line of business and location
A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law. 

FOR TORONTO ROLES ONLY: Expected base pay rates for the role will be between CAD 120,000 and CAD 150,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.  Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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More about this job

Responsibilities

Lead the delivery and reliability of scalable, mission-critical services, advising development squads on Kubernetes, deployment patterns, automation, and operational best practices. Own observability, CI/CD governance, cloud security guardrails, and AI-enabled operations while leading platform initiatives and participating in L3 on-call support.

Requirements

Requires extensive hands-on SRE, DevOps, or platform engineering experience across AWS and Azure, including production Docker and Kubernetes, Linux and Windows administration, and support for IIS/.NET and Java Spring Boot applications. Candidates should have experience building secure CI/CD pipelines, scripting in Python, PowerShell, or Bash, and applying cloud security practices; AI operations, machine-learning workloads, policy-as-code, and compliance experience are advantageous.

Skills

Site Reliability Engineering
AWS
Azure
Docker
Kubernetes
Linux
Windows
IIS/.NET
Java Spring Boot
GitHub Actions
CI/CD
DevSecOps
Python
PowerShell
Bash
Cloud Security

Benefits

Retirement Planning
Tuition Reimbursement
Healthcare
Parental Leave
Employee Resource Groups
Paid Volunteer Days
Donation Matching

Visa sponsorship

Not detected in the job text

Keywords

Site Reliability Engineering
DevOps
Platform Engineering
AWS
Azure
Docker
Kubernetes
GitHub Actions
Bamboo
CI/CD
DevSecOps
Python
PowerShell
Bash
Datadog
AWS Bedrock
Amazon SageMaker
Model Context Protocol
OPA
AWS Config
AWS CloudTrail
AWS Security Hub
Wiz
IIS/.NET
Java Spring Boot
Canary Deployments
Blue-Green Deployments
Service-Level Indicators
Service-Level Objectives
CIS

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