General Manager
- Victoria, BC, Canada
Full-time
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Job details
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
Victoria, BC
Club Leadership
Full-time
Nov 02, 2026
Yearly: $70000 - $114999
We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.
Please Note
Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and reflect our core values: fun, passionate, inclusive and community. You’re personally invested in the success of the club and will make the right decisions for our members and team. You’re also responsible for the achievement of financial results, member retention and satisfaction; execution of company policies, procedures and programs.
Our Perks
Education & Experience
Our Values
Club Leadership
Full-time
Nov 02, 2026
Yearly: $70000 - $114999
We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.
Please Note
- Fitness World does not offer remote roles - all recruitment is conducted in person.
- We will contact applicants directly regarding their application.
- We never request sensitive information (e.g., SIN, banking details) before an in-person interview.
Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and reflect our core values: fun, passionate, inclusive and community. You’re personally invested in the success of the club and will make the right decisions for our members and team. You’re also responsible for the achievement of financial results, member retention and satisfaction; execution of company policies, procedures and programs.
Our Perks
- Earnings potential that rewards you for your effort, including competitive base pay and bonus for club revenue (uncapped)
- Top performing General Managers average $100k + total compensation annually
- Group benefits (dental, extended health & travel)
- Complimentary Membership for You and One Other
- Discounted personal training, supplements and retail clothing
- Develop a career path and highly transferable skills
Education & Experience
- Leadership and/or management experience in sales, retail or hospitality
- Prior experience recruiting, onboarding and developing new team members
- Effective communication, interpersonal and public speaking skills
- Has an exceptional work ethic
- Motivated self-starter and team player
- Professional, punctual and organized
Our Values
- Passionate: We put our all into everything we do & empower each other to be our best selves every day.
- Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.
- Fun: We laugh, smile, & enthusiastically have a good time, all the time.
- Community: We work, sweat & give back together, creating connected communities inside & out.
More about this job
Responsibilities
Lead the club’s daily operations and build an engaged, high-performing team while creating a welcoming community and excellent fitness experience for members and personal training clients. Achieve financial results, member retention, and satisfaction while implementing company policies, procedures, and programs.
Requirements
Leadership or management experience in sales, retail, or hospitality is required, along with experience recruiting, onboarding, and developing team members. Candidates should have strong communication, interpersonal, and public-speaking skills, a strong work ethic, and be motivated, professional, punctual, organized, and collaborative.
Skills
- Club Operations
- Team Leadership
- Recruiting
- Onboarding
- Team Development
- Sales
- Financial Performance
- Member Retention
- Customer Satisfaction
- Communication
- Interpersonal Skills
- Public Speaking
- Organization
- Decision-Making
- Community Building
Benefits
- Uncapped Revenue Bonus
- Group Benefits
- Dental Insurance
- Extended Health Insurance
- Travel Benefits
- Complimentary Membership
- Discounted Personal Training
- Discounted Supplements
- Discounted Retail Clothing
- Career Development Opportunities
Visa sponsorship
Not detected in the job text
Categories
- Management & Leadership
- Sports & Recreation
- Sales
- Customer Service & Support
- Hospitality
Keywords
- Fitness
- Wellness
- Club Leadership
- Club Operations
- Team Management
- Recruiting
- Onboarding
- Team Development
- Sales
- Retail
- Hospitality
- Financial Results
- Revenue
- Member Retention
- Member Satisfaction
- Personal Training
- Customer Experience
- Company Policies
- Community Building
- Leadership Development