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General Manager

  • Victoria, BC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

Victoria, BC

Club Leadership

Full-time

Nov 02, 2026

Yearly: $70000 - $114999

We’ve been alerted to fraudulent emails, phone calls and offer letters impersonating Fitness World and targeting job candidates.

Please Note

  • Fitness World does not offer remote roles - all recruitment is conducted in person.
  • We will contact applicants directly regarding their application.
  • We never request sensitive information (e.g., SIN, banking details) before an in-person interview.

If you receive a suspicious message claiming to be from Fitness World, do not respond or share any personal information.

Job Summary: As a General Manager with Fitness World, you champion a friendly and fun club community and ensure a best-in-class fitness experience for our member base and personal training clients. You build and maintain an engaged and high performing team of fitness and sales/services enthusiasts, and oversee the day-to-day operations of the club. You contribute to the Fitness World culture and reflect our core values: fun, passionate, inclusive and community. You’re personally invested in the success of the club and will make the right decisions for our members and team. You’re also responsible for the achievement of financial results, member retention and satisfaction; execution of company policies, procedures and programs.

Our Perks

  • Earnings potential that rewards you for your effort, including competitive base pay and bonus for club revenue (uncapped)
  • Top performing General Managers average $100k + total compensation annually
  • Group benefits (dental, extended health & travel)
  • Complimentary Membership for You and One Other
  • Discounted personal training, supplements and retail clothing
  • Develop a career path and highly transferable skills

Growth Opportunities: Fitness World is dedicated to growing our brand and the communities we serve. As a result, there are many growth opportunities for ambitious individuals. Joining Fitness World as a General Manager provides you an immediate leadership opportunity and a pathway to advance your career, whatever you aspiration, including District Manager, Director and Vice President. We’re committed to our talent’s personal and professional development and provide direct exposure to our district managers, directors and CEO.

Education & Experience

  • Leadership and/or management experience in sales, retail or hospitality
  • Prior experience recruiting, onboarding and developing new team members
  • Effective communication, interpersonal and public speaking skills
  • Has an exceptional work ethic
  • Motivated self-starter and team player
  • Professional, punctual and organized

About Fitness World: Fitness World Canada opened our doors in August 2020, establishing ourselves as a health, fitness and wellness community for everyone! Our high value low-cost health communities are making a difference for all fitness enthusiasts, no matter their goal. Fitness World has been a community trademark since 1959. While it’s changed hands over the years, we continue to provide best in class health and fitness facilities and services.

Our Values

  • Passionate: We put our all into everything we do & empower each other to be our best selves every day.
  • Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.
  • Fun: We laugh, smile, & enthusiastically have a good time, all the time.
  • Community: We work, sweat & give back together, creating connected communities inside & out.

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Responsibilities

Lead the club’s daily operations and build an engaged, high-performing team while creating a welcoming community and excellent fitness experience for members and personal training clients. Achieve financial results, member retention, and satisfaction while implementing company policies, procedures, and programs.

Requirements

Leadership or management experience in sales, retail, or hospitality is required, along with experience recruiting, onboarding, and developing team members. Candidates should have strong communication, interpersonal, and public-speaking skills, a strong work ethic, and be motivated, professional, punctual, organized, and collaborative.

Skills

  • Club Operations
  • Team Leadership
  • Recruiting
  • Onboarding
  • Team Development
  • Sales
  • Financial Performance
  • Member Retention
  • Customer Satisfaction
  • Communication
  • Interpersonal Skills
  • Public Speaking
  • Organization
  • Decision-Making
  • Community Building

Benefits

  • Uncapped Revenue Bonus
  • Group Benefits
  • Dental Insurance
  • Extended Health Insurance
  • Travel Benefits
  • Complimentary Membership
  • Discounted Personal Training
  • Discounted Supplements
  • Discounted Retail Clothing
  • Career Development Opportunities

Visa sponsorship

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Categories

  • Management & Leadership
  • Sports & Recreation
  • Sales
  • Customer Service & Support
  • Hospitality

Keywords

  • Fitness
  • Wellness
  • Club Leadership
  • Club Operations
  • Team Management
  • Recruiting
  • Onboarding
  • Team Development
  • Sales
  • Retail
  • Hospitality
  • Financial Results
  • Revenue
  • Member Retention
  • Member Satisfaction
  • Personal Training
  • Customer Experience
  • Company Policies
  • Community Building
  • Leadership Development

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