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Fitzrovia

Senior Property Manager

Toronto, ON, Canada

$110,000 to $120,000 CAD / year · Full-time

Apply on LinkedIn About employer

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Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Apply by: May 9, 2027
Experience: 5+ years of progressive property management experience, including at least 2 years as a Property Manager leading an on-site team
Posting language: English
Posted: Nov 10, 2026

Original job description

The Senior Property Manager leads one or more buildings within a Fitzrovia rental community, which may include a mix of Class-A and vintage-style properties as well as residential and commercial components. This role serves as the face of the community and is accountable for delivering a best-in-class experience while maximizing operational excellence, financial performance, asset value, and customer satisfaction. The Senior Property Manager will oversee all aspects of property operations, leasing performance, customer experience, facilities management, capital projects, commercial tenant relations, community engagement, and team development.

At Fitzrovia, we pride ourselves on being an entrepreneurial and innovative organization, making this role well suited to someone ready to roll up their sleeves and wear multiple hats.

As a highly collaborative organization, this role is on-site full-time, Monday to Friday, with flexibility to support resident events, operational priorities and emergencies as required.

This posting is for an existing vacancy. The salary range for this position is $110,000 - $120,000, plus a competitive performance-based annual bonus, based on skills and experience. Our total rewards program also includes paid vacation and personal days, comprehensive benefits, wellness and mental health resources, and a generous professional development allowance.

Fitzrovia uses AI-enabled tools to assist in screening and assessing applications. Final hiring decisions are made by Fitzrovia’s hiring team.

Responsibilities:

Oversee all community operations, including maintenance, capital improvements, lease administration, renewals, collections, service contracts, suite turnover standards and audits of resident files.

Review and approve resident applications and lease documents.

Ensure compliance with the Ontario Residential Tenancies Act (RTA), including notices of entry, rent increases, collections and evictions, and oversee Landlord and Tenant Board (LTB) filings, hearings and orders.

Establish and manage accounts receivable targets, monitoring the delinquency report and taking timely action in accordance with applicable legislation.

Oversee move-out inspections and damage chargebacks in accordance with the RTA.

Deliver a 5-star living experience aligned with the building brand, resolving resident concerns promptly and continually looking for ways to enhance community life.

Handle escalated resident and team member issues with professionalism and lead difficult conversations in a calm and constructive manner.

Create, review and approve mass and individual resident communications.

Drive revenue through competitive market analysis and creative marketing programs, and partner with leasing staff on goals, vacancy anticipation and performance to meet leasing targets.

Own the community budget, forecasting, reporting, expense control and overall financial performance.

Recruit, coach and lead the full on-site team, including leasing, customer service, concierge, maintenance and management personnel, ensuring Fitzrovia policies and procedures are followed.

Curate the amenity offering and resident lifestyle programming, including fitness, co-working and social spaces, events and partnerships that build community.

Oversee building systems, preventive maintenance, life safety and emergency preparedness, including fire safety plans and OHSA compliance.

Participate in after-hours emergency response as required.

Manage contractor and vendor performance against established standards.

Manage and oversee large and complex projects, demonstrating strong decision-making and organizational skills.

Partner with Asset Management on annual business plans, capital projects, insurance claims and monthly variance reporting.

Manage commercial tenant relations for any retail and commercial space, including lease administration, CAM recoveries and tenant coordination.

Champion technology and sustainability, including resident apps, smart access and building systems, and energy and water efficiency.

Perform other related duties as assigned.

How Success Is Measured:

Occupancy and leasing velocity against targets, including lease-up milestones where applicable

Resident retention and renewal rates

Net operating income (NOI) against budget, including revenue growth and expense control

Rent collection and arrears, with timely and compliant LTB follow-through

Resident satisfaction scores and online review ratings

Work order response and completion times

Team engagement, development and retention

Health, safety and regulatory compliance, including audit and inspection results

Qualifications and Experience:

5+ years of progressive property management experience, including at least 2 years as a Property Manager leading an on-site team

Proven experience writing and managing operating budgets, forecasts and variance reporting

Strong working knowledge of the RTA and LTB processes, along with related legislation such as the Ontario Human Rights Code, Occupational Health and Safety Act, Fire Code, AODA and Toronto’s RentSafeTO program

High school diploma or equivalent required; post-secondary or bachelor’s degree preferred

Professional designations such as CPM or ARM (IREM), RPA (BOMI), or IHM (Institute of Housing Management) are an asset

Experience managing multiple buildings, a mix of Class-A and vintage properties, or mixed-use and commercial space is an asset

Working knowledge of building systems, including HVAC, life safety and building automation

Proficiency in Yardi preferred, along with strong Microsoft Office and Excel skills

Superior communication and customer service skills, with a calm and even-keeled demeanor

Self-motivated, curious and results-driven, with the ability to manage multiple priorities

Why Fitzrovia:

Fitzrovia is a vertically integrated development and asset manager focused on Class-A and vintage-style apartment buildings across the Greater Toronto Area (GTA) and Montreal, and the largest developer of purpose-built rental apartments in Canada with over $9 billion of assets under management. We partner with public institutions, pension funds and high-net-worth investors who have a bias towards long-term cash flow generating assets.

Fitzrovia’s commitment to hospitality is at the core of our DNA. We focus on our people and our culture, offering competitive pay, benefits and career development opportunities. Learn more at www.fitzrovia.ca.

Fitzrovia is an equal opportunity employer and is committed to creating an inclusive environment for all our employees. If you require reasonable accommodation during the recruitment process, please reach us at careers@fitzrovia.ca.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead the operations, leasing, financial performance, facilities, capital projects, and resident experience for one or more residential and mixed-use buildings. Manage and develop the on-site team, ensure regulatory and safety compliance, oversee vendors and commercial tenant relations, and partner with Asset Management on business plans and reporting.

Requirements

Requires at least five years of progressive property management experience, including two years managing an on-site team, plus experience with operating budgets, forecasts, and variance reporting. A high school diploma or equivalent is required; post-secondary education is preferred, along with strong knowledge of Ontario tenancy and safety regulations, building systems, and property management software.

Skills

Property Operations
Team Leadership
Budgeting And Forecasting
Financial Reporting
Residential Tenancy Act Compliance
Landlord And Tenant Board Processes
Leasing And Marketing
Resident Relations
Customer Service
Facilities Management
Capital Project Management
Vendor And Contractor Management
Building Systems
Emergency Preparedness
Commercial Tenant Relations
Yardi And Microsoft Excel

Benefits

Performance-Based Annual Bonus
Paid Vacation
Personal Days
Comprehensive Benefits
Wellness And Mental Health Resources
Professional Development Allowance

Visa sponsorship

Not detected in the job text

Keywords

Property Management
Residential Operations
Mixed-Use Properties
Class-A Properties
Operating Budgets
Forecasting
Variance Reporting
Ontario Residential Tenancies Act
Landlord And Tenant Board
Ontario Human Rights Code
Occupational Health And Safety Act
Fire Code
AODA
RentSafeTO
Yardi
Microsoft Office
Microsoft Excel
HVAC
Life Safety
Building Automation
Lease Administration
Capital Projects
Accounts Receivable
CAM Recoveries
Preventive Maintenance
Emergency Preparedness
CPM
ARM
RPA
IHM

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